From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary of major quarterly complaints for 3 1/2 litre Bentley vehicles for the quarter ending March 31st, 1936.
| Identifier | ExFiles\Box 130\1\ scan0330 | |
| Date | 9th April 1936 | |
| Bentley Motors (1931) Ltd., DERBY. copy to Rm{William Robotham - Chief Engineer} (Works). (Sr is absent) VA.3/Crn. 9.4.36. Handwritten notes: GRS, LES, Please Note, ATH, JH Quarterly Complaints - 3 1/2 litre Bentley. Before Sr left for the south of France a few days ago, informed me that you wanted me to send you a copy of the Quarterly Complaints, and extract and put on one sheet the major complaints. I therefore think that the following will be of help to you. On the list we attach, we have marked in red pencil the major complaints for quarter ending March 31st, 1936. The Quarterly Complaints for 20/25 HP and Ph ll chassis will follow as soon as possible. Page. Item N°. Text. 1. 2. Total brake complaints. Brakes inefficient when wet. 2. 6. Brakes pulling to one side. 2. 7. Brakes binding. 3. 8. Brakes squeak (front) 3. 11. Clutch fierce and slips. 5. 17. Petrol guage faulty. 5. 18. S.U. petrol pumps. 6. 21. Axle thrust. 10. 38. Failure of rear shock absorber. (connections. 11. 40. Excessive oil consumption. 12. 44. Fitted strengthened type clips to front Wilmot Breedon bumpers 13. 48. Rear shock absorbers noisy. 14. 52. Front axle controls noisy or slack. 15. 58. Cam balancing device noisy. 17. 64. Failure of fan bracket. | ||