From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Request for a standardized response to customer inquiries about 'Miracle Oil'.
| Identifier | ExFiles\Box 32\4\ Scan120 | |
| Date | 20th December 1922 | |
| X1588 H8/TB/20.12.22 S/W Hs.{Lord Ernest Hives - Chair} from H.{Arthur M. Hanbury - Head Complaints} Re:- MIRACLE OIL. Could you let us have a brief paragraph containing the actual words we should use when a customer asks for our opinion of "Miracle" Oil? I want to circulate, if possible, the actual words we should use with reference to it. H.{Arthur M. Hanbury - Head Complaints} | ||