From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Internal correspondence clarifying that the owner is chargeable for a starter motor repair on Chassis 331 MS.
| Identifier | ExFiles\Box 47\3\ Scan097 | |
| Date | 22th May 1931 | |
| H-H.{Arthur M. Hanbury - Head Complaints} c. to Nor. c. to Sft.{Mr Swift} c. to Hy.{Tom Haldenby - Plant Engineer} c. to Hs{Lord Ernest Hives - Chair}/mrn. c. to St.{Capt. P. R. Strong} c. to les.{Ivan A. Leslie} re Chassis 331 MS - Gardner We think that memo EJM/SG.{Arthur F. Sidgreaves - MD}16.5.31 has been written under a misapprehension. Possibly we have unwittingly contributed to this by not saying something about the starter when returning it to "P". We knew definitely that the repair is chargeable to the owner, consequently we did not ask for any report, or realise that someone else would think there was something peculiar about it. The driver told us when bringing the car in that the owner, when driving, stopped his engine in traffic. He attempted to start up again, at the same time forgetting to put the car out of gear. A terrific crash came from the starter motor, which went completely out of action. All we now require is to know your charges so that we can invoice the whole job to the owner. [Handwritten initials: SB{Mr Bull/Mr Bannister}] k.{Mr Kilner} | ||