From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
List of quarterly complaints for the 20/25 HP & Phantom II Chassis for the quarter ending March 31st, 1936.
| Identifier | ExFiles\Box 130\1\ scan0360 | |
| Date | 17th April 1936 | |
| To Rolls Royce Ltd. Derby ........Hs.{Lord Ernest Hives - Chair} c. to ........Rm.{William Robotham - Chief Engineer} X 1112 Sr. is absent Levallois VA8/GM.17.4.36 re: Quarterly complaints for Quarter ending March 31st. 1936. --------------------------- 20/25 HP. & Phantom II Chassis --------------------------- With reference to our VA3/Crn.9.4.36 please find attached a copy of the above. The following is an extraction of the major complaints :- Page Item N°. Text I I Total brake complaints. I 2 Brakes squeak front. I 3 Brakes squeak rear. 2 7 Brakes oil leaking onto & pulling to one side. 3 12 Clutch slips. 4 14 Total exhaust complaints. 8 28 Springs not comfortable. II 40 Valve mechanism clatter. 15 58 Carburettor throttle sticks. 16 60 Front axle controls noisy. 18 70 Failure of fan. You will observe in the column reserved for Remarks on the attached lists for this quarter, that we often quote the remark:"Please refer to remarks of last Quarter", we therefore, for your guidance, attach a copy of last quarters lists for R.R. & Bentley chassis. As these are the only copies which we possess of last quarter lists, we shall be glad, as soon as you have finished with them, if you will please arrange to have them returned to us. VA.A | ||