From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Query regarding a customer's failed ammeter, disputing the diagnosis of it being overloaded.
| Identifier | ExFiles\Box 46\3\ Scan008 | |
| Date | 22th November 1923 | |
| x 41 17a Cx{Major Len W. Cox - Advertising Manager}/DH{D. Henderson - Showroom}15/LR.{Mr Ellor}22.11.23. S/W. (Hs{Lord Ernest Hives - Chair}). re: Captain Slade. EFC Dear Hives, We have recently had an old client, who took delivery of a post war car, and the ammeter gave out. He returned this to N., and they sent it to the makers for report. Their report was that it had been overloaded. I asked Bk.{A. Birkett - Commercial Manager} if this was possible and he said No! Can you let me have any reason why the people who made this ammeter said it was overloaded? Either they are right, or Bk.{A. Birkett - Commercial Manager} is right. The reason I am asking you this is that the owner of the car did not like being charged for the repair, and he says that if it was overloaded, he would like to know how to prevent the new one going the same way. I shall be pleased of any information you can give me to hand over to the owner. Cx{Major Len W. Cox - Advertising Manager}/DH.{D. Henderson - Showroom} | ||