Rolls-Royce Archives

Rolls-Royce Experimental Archives: Box ExFiles\Box 70\3\        Box Selection

IdentifierEntry
scan0001 File cover for a section on customer complaints.
View original record 8783 RR 68 (250T) (DB 925 8-5-25) J.H.D. EAC.II CUSTOMERS COMPLAINTS.

scan0002 Internal memorandum regarding the tracking of complaints for the 'New Phantom' model.
View original record X8783 To Wor. EP. Hs. Hm. N. H. Copies R. CJ BJ1/H30.11.25. "NEW PHANTOM" COMPLAINTS. X8783 I attach a copy of a statement prepared by H. concerning New Phantom complaints. I shall be obliged if you…

scan0003 Extract from a list of customers' complaints regarding specific vehicle components.
View original record EXTRACT FROM LIST OF CUSTOMERS' COMPLAINTS SENT UNDER COVER OF BJ1/H30.11.25. Battery platinum points. 69-MC, 118-MC, 38-MC 50-MC 51-MC Dynamo. 50-RC. Self-Starter. 38-RC.

scan0004 Electrical complaints for the New Phantom model.
View original record W/S. X8783 To H. from EFC. EFC5/T15.12.25. NEW PHANTOM COMPLAINTS. Recently you prepared a statement of complaints which was sent to Derby under cover of BJ1/H30.11.25. The electrical complaints (with…

scan0005 List of complaints and resolutions regarding the New Phantom model, covering issues with starters, dynamos, and platinum points.
View original record V8783 EFC. from Hr. Hr15/ED/6.1.26. NEW PHANTOM COMPLAINTS With reference to your EFC5/T15.12.25. [Handwritten note: 'Mechanical work' pointing to the following two items] 38 R.C. Self starter not…

scan0006 Requesting more detailed technical information on customer complaints, particularly regarding ignition coil failures.
View original record To D/BP. from EFC. c. Hm. BY. X8783 EFC8/T16.12.27. CUSTOMERS' COMPLAINTS+ We want to get more definite information of customers' complaints on the electrical system of our chassis, for instance, I…

scan0007 Clarifying which faulty electrical parts should be sent for inspection.
View original record X8783 To EY. from EFC. c. Mr. Brock. c. Hm/AVS. EFC5/T27.2.28. With reference to the various notices we receive of faulty electrical pieces on customers' chassis, we think that these items should be…

scan0008 Requesting that electrical units with non-obvious failures be sent to the Electrical Experimental Department for inspection.
View original record X8783 By. from EFC. c. Hm. EFC4/AD9.10.29. FAILURES OF ELECTRICAL UNITS ON CUSTOMERS CARS. With regard to failures or phenomena on the electrical systems of cars in customers hands which are of a…

scan0009 Procedure for handling failures of electrical units from customer vehicles.
View original record X8783. EFC. BY/RD3/DM.12.11.29. Failures of Electrical Units on Customers' Cars. With reference to your note EFC4/AD.9.10.29 in which you ask for failures of a special nature to be sent to you, we are…

scan0010 From EFC to Mr. Hubbard regarding the failure of headlamps on chassis 106-XJ due to an unsuitable foot switch.
View original record X8783. Hm. from EFC. EFC2/AD5.5.30. CHASSIS 106-XJ - MR. HUBBARD. X.4520. Failure of head lamps With reference to the correspondence attached, having carefully looked this through it appears that the…

scan0011 Chassis troubles and customer complaints regarding H.T. Wiring Tubes on the Phantom II model.
View original record Rm. or GWH. X8783 7. 11. 30. X8783 X4473. CHASSIS TROUBLES AND CUSTOMERS' COMPLAINTS. H.T.Wiring Tubes - Phantom II. Four of these were reported in Quarterly Report and is peculiar to the Phantom II.…

scan0012 Monthly report detailing repairs for various automotive components for March 1931.
View original record X8783. HD. GHP. C.Hs/HEW. EJB1/EG.15.5.31. Repairs for Month of March. 1931. Ignition Coils. D.70982. 7 shorted. 4 O.K. D.72503. 4 O.K. D.71650. 6 shorted. 7 O.K. Old Type.2 shorted.14 O.K. Cut-outs.…

scan0013 Continued list of component issues including a solder run, overhaul, and noisy bearings.
View original record cont'd. -2- EJB1/EG.15.5.31. 1 solder run. 3 overhauled. 2 noisy bearings. E.J.Brock.

scan0014 Monthly repair log from April 1931, detailing the status of various electrical components.
View original record HD. O.SP. O.RM. C.He/HEW. X8783 EJB2/EG.15.5.31. Repairs for month of April 1931. Ignition Coil. D.70982. 10 shorted. 6 O.K. D.72503. 2 O.K. D.71650. 7 shorted. 3 O.K. ( due to accident, 1 scrap) Old…

scan0015 Overhaul and repair status of various dynamos and motors.
View original record cont'd. -2- EJB2/EG.15.5.31. 1 tested, O.K. repaired for stock. Phantom dynamos. 1 overhauled for stock. 1 sticking brushes, oily. 1 modified to H.O. 2 noisy bearings. 1 overhauled. 20. HP. Motors. 5…

scan0016 Log of repairs received for dynamos and coils during May 1931.
View original record X8783 BY. [crossed out] G.HD. [crossed out] C.RM. C.He/HSW. WJB1/EG.2.6.31. Repairs received for May. 1931. 20. HP. Dynamo. Chassis No. Dynamo No. GXO.38. L.4.T. Bad Bearing. 42.G.1. 171. Overhauled.…

scan0017 Log of test results and repairs for coils and starter motors, listed by chassis and unit number.
View original record cont'd. -2- Coils. Chassis No. Unit No. D.51121. GNK.2. 5330. O.K. 18.RN. 4303. O.K. GP.33. 6227. O.K. 14.LM. 4181. O.K. 52.S.I. 6528. Misfires. D.70982. 81.EF. BY.15. Secondary Shorted. 30.EH.…

scan0018 Overhaul and repair work on various vehicle components.
View original record cont'd. -3- 20. HP. Motors. Chassis No. Unit No. GRJ.7. T.7.H. Overhaul. GNK.16. 1169. Engagement sluggish. GF.33. 656. Overhauled. Phantom II Motors. 155.GN. FD.55. Contact finger adjusted. 34.XJ.…

scan0019 Repairs for 20 HP Starter Motors and Dynamos for June 1931.
View original record X8783 BY. C.H. C.RM. Cde/Rem EJB1/EG.8.7.31. Repairs for month of June 1931. 20. HP. Starter Motors. J.5.S. GHJ.35. Overhaul drive, flywheel and teeth stripped 517. GA. 33. General overhaul. 562.…

scan0020 Log of electrical component statuses and overhauls.
View original record (2) EJBL/EG.8.7.31. YJ.75X. 23.EX. Brought up to N.2.Series. QL.95M.X. 100 RC. Howls. JW.35 s.s.Stock. Converted to H.O. QR.65.s.s.138.XJ. Output to 20 amps. Overhauled. M.H.O. Switch Boxes. 214.…

scan0021 List of component test results and statuses, identified by alphanumeric codes.
View original record (3) EJB1/EG.8.7.31. PL.55. GMJ.58. O.K. X.4.K.X. GXM.9. O.K. I.7.T. GNK.5. O.K. AF.55.X. GDK.45. O.K. D.71650. SL.95X. 92.CL. O.K. OQ.35X. CUJ.35. Secondary shorted. RM.75. GBM.11. O.K. QR.35. GRJ.3.…

scan0022 List of repairs received for various electrical components during July 1931.
View original record X8783 BY [REDACTED] C.HS/HEW. EJB2/EC.7.8.31. Repairs received for month of July 1931. Cut outs. Chassis No. Unit No. Modernized for Bad Points. 80.A.O. " " " GUK.30. " " " 82.K.O. " " " GUK.23. " " "…

scan0023 List of component faults and service actions for various automotive parts, continued on page 2.
View original record cont'd. 2. GMK.64. 942. Overhauled. 78.A.4. 172. Convert to 57 segs. GSK.19. 1420. Knocks. GRK.76. 652. Overhaul. 4G.G.9. 414. Armature Comm. earthed. Phantom Dynamos. 113.YC. PT.65. Sings. 9.O.R.…

scan0024 List detailing the test results and faults of various ignition coils.
View original record 3. Ignition Coils. D.70982. CZK.66. L.6.T.X. O.K. GXO.51. O.7.Q. O.K. 24.UF. XE.55. Misfires. 67.EF. LO.45. Primary shorted. GAJ.27. E.3.V. O.K. 50.WF. AH.25. Secondary shorted. 84.EF. GT.25. Primary…

scan0025 List of repairs for starter motors, distribution boards, switch boxes, and starter switches for the month of August 1931.
View original record X8783 HY. C.MD. C.EP. C.HS/HEW. EJB1/EG.4.9.31. Repairs for month August 1931. 20. HP. Starter Motors. 1367. GCK.73. Sticks and spins after use. S.6.N. GDP.69. Slips. U.4.F. GUJ.38. Armature winding…

scan0026 Status and issues found with ignition coils and 20 HP dynamos.
View original record -2- EJB1/EG.4.9.31. Ignition Coils. D.51121. 5929. CCK.77. Secondary shorted. 6255. GYK.14. O.K. 6251. GYK. 9. Misfires. 4660. 37.TM. O.K. 6005. GYK.15. O.K. 4975. 51.AU. O.K. 4888. GDK.28. O.K. 6333.…

scan0027 Status report on various dynamos, detailing actions taken such as overhauls, adjustments, and repairs.
View original record -3- EJBL/EC.4.9.31. 1047. GDK.15. Clean and adjust. 1568. GAJ.27. Increase output as high as possible. P.9.Km. GFK.79. Overhaul. Phantom Dynamos. UN.85. 92.LC. Overhauled. HX.35NB. 11.OR. Overhauled.…

scan0028 Monthly report detailing repairs on various motor components for September 1931.
View original record X8783 C.HS/HEW. SDT/EJB1/EG.8.10.31. Repairs for the Month Sept. 1931. 20. HP. Motors. 36. 53.SO. Overhaul. 283. 62.H.4. Overhaul. EA.55. 68.WR. Overhaul. 1698. GNK.9. Spins when warm. J.a.Q. GHJ.63.…

scan0029 Log detailing faults and test results for 20 HP dynamos and coils.
View original record -2- SFT/EJB1/EH.8.10.31. GZ.85. 4.GX. Roughness. Bearing trouble. SJ.85.M. 93.UF. Quieten Brushes. IT.25. 105.SC. Only charges 3 amps at 50 M.P.H. UG.35. 65.HC. Solder Run. SH.15. 11.MC. Sings and…

scan0030 Test report detailing the status and faults of various ignition coils.
View original record -3- SFT/EJB1/EG.8.10.31. Ignition coils cont'd. D.71650. YC.55. 74.LC. O.K. VI.65. 56.CL. Secondary shorted. J.6.W.X. I.E.U. O.K. G.2.T. 60.WR. Misfires. M.2.S. 54.AL. Secondary shorted. AE.75.…

scan0031 Dynamo repairs for the month ending 31.10.31.
View original record X8783 C.Hs/HEW. SFT/RJB1/EG.10.11.31. Repairs for Month ending 31.10.31. 20. HP. Dynamos. GRK.51. 1305. General overhaul. GH.8. 674. Modify to 57 segs. 43.G4. 31. " " " 53.S2. 122. " " " O.S.N.…

scan0032 List of faults, modifications, and repairs for various electrical components.
View original record -2- 176.CY. LK.45. Modify to 50% higher output. 111.SC. TA.85. Overhauled. Poles modified. 114.SC. DR.45. Overhauled. Poles modified. Phantom Motors. 114.GN. JY.45. Inconsistent. Contact Points…

scan0033 List of ignition coils with their corresponding test results and faults.
View original record -3- Ignition Coils. cont'd. 6141. GZK.77. O.K. Case broken. Rewound to D.725 6120. GZK.47. Secondary shorted. 03 5116. GZK.47. Secondary shorted. D.70982. R.2.N. GSR.2. O.K. MO.45. 16.RF. Secondary…

scan0034 The overload specifications for a chassis ammeter, requiring it to withstand 90 amperes.
View original record X8783a To BY/Cgh. EFC2/T25.1.28. RE OVERLOAD OF AMMETER. X 1162 (struck through) X.8783a A chassis ammeter in proper condition will stand momentarily a current of 90 amperes. It has got to do this…

scan0035 Battery and dynamo issues on 40/50HP & 20-HP chassis models.
View original record W/S-CR. EE. TDBT. MK. ST. EFC. X447 Hm/NRC9/EW25.11.25. BATTERIES & DYNAMOS. 40/50HP. & 20-HP. CHASSIS. X4338 There appears to be a good deal of doubt as to whether or not average owners under average…

scan0036 Battery charging difficulties in 40/50 HP and 20 HP chassis models.
View original record E/W. Hm. from H. H1/ED/30.11.25. BATTERIES & DYNAMOS 40/50 HP & 20 HP.CHASSIS. Replying to your Hm/NRC9/EW251125 there is doubt whether owners are easily able to keep their batteries fully charged. To…

scan0037 Continued memorandum requesting that useful information be forwarded for driver training.
View original record Contd. -2- H1/ED/30.11.25. If, by the bye, you have, from time to time, useful information which you think should be made a point of in the training given to drivers, I should be very glad if you…

scan0038 Insufficient dynamo output on 20 HP chassis and battery electrolyte loss.
View original record S/W. HM/NRC. from FBS. c. to H. FBS2/IN/1.12.25. RE BATTERIES & DYNAMOS 40/50 HP & 20 HP. CHASSIS. Your Hm/NRC9/EW25.11.25. My experience goes to show that the dynamo on the 20 HP. gives insufficient…

scan0039 Complaints of undercharging batteries and melting dynamos on 20 HP cars.
View original record S/W from Bt. Btl/IN/I.12.25. RE BATTERIES AND DYNAMOS. -------------------------- I am sorry not to have replied to your Hm/NRC9/EW25.11.25 earlier, but I have been on tour. I have met a few cases of…

scan0040 Battery and dynamo issues, discussing charging problems and control brush failures.
View original record S/W. Hm from St. c. to H. BATTERIES & DYNAMOS. In reply to your Hm/NRC9/EW25.11.25. The large majority of the cars in my area are used chiefly on medium and long runs and no difficulty is experienced…

scan0041 Owner maintenance practices and issues related to batteries and dynamos on 40/50 HP & 20 HP chassis.
View original record S/W. from MK. c. to H. RE BATTERIES & DYNAMOS. 40/50 HP. & 20 HP. CHASSIS. With reference to your Hn/NRC9/EW25.11.25. I do not find that in the area I visit there is a great deal of trouble…

scan0042 Requesting an update on the position regarding customer complaints about standard Watford magnetos.
View original record Y8783 To NRC. from EFC. EFC7/T26.11.25. Thank you for the information which you have already sent concerning batteries. I should also be interested to know concerning standard Watford magnetos as to…

scan0043 Examination of a faulty P. & R. Battery from chassis 36-HC, returned from Paris due to a suspected internal short-circuit.
View original record EFC. --- X8783 6. BY/HM3/G.5.3.26. CHASSIS 36-HC. ----------- We have had returned by Paris the P. & R. Battery they originally fitted to the above chassis. Paris state they are unaware of the exact…

scan0044 Complaints regarding P.& R. batteries for 20 HP & 40/50 HP chassis.
View original record Hm.from Wd. c.to EFC. c.to By. c.to D/BP. X8783 B Wd4/NJ30.3.26. P.& R.Batteries for 20 HP. & 40/50 HP.Chassis. Having had my attention drawn by Hm. to quite a number of complaints of P.& R. batteries…

scan0045 Letter to Messrs Peto & Radford concerning unsatisfactory battery repair reports and the lack of detail provided.
View original record Copy of letter sent to:- Messrs.Peto & Radford, 50, Grosvenor Gardens, LONDON. S.W.1. Wd15/NJ26326 26th. March. 1926. Dear Sirs, Batteries for 20 HP. & 40/50 HP. Chassis. In connection with batteries…

scan0046 Page two of a letter requesting fuller information be afforded from a repair depot.
View original record -2- We are sure you will recognise that we are entitled to fuller information than you have hitherto afforded us on the printed forms we have referred to and we hope you will give instructions to your…

scan0047 Copy of a letter from Peto & Radford regarding a disputed battery repair for chassis 47G5.
View original record Copy of letter received from:- Messrs. Peto & Radford, London Depot & Repair Dept. 107a. Pimlico Road, LONDON. S.W.1. Messrs. Rolls Royce Ltd., Nightingale Road, Derby. Dear Sirs, We thank you for…

scan0048 The examination, fault diagnosis, and proposed dispatch of a P & R battery from chassis 36-HC.
View original record To By/HM. from EFC. X8782 EFC2/T16.4.26. P & R BATTERY EX CHASSIS 36-HC. (BY/HM3/G5.3.26) We have now completed examination of this battery and herewith please find copy of my assistant's report…

scan0049 Test report on a faulty P & R battery from chassis 36-HC.
View original record EFC. JC.20. 15.4.26. P & R BATTERY FROM CHASSIS 36-HC This battery was returned to us from chassis 36-HC in a dry condition, it had been reported faulty. The battery was first of all filled with…

scan0050 Letter to Messrs. Peto & Radford regarding a customer complaint about a New Phantom P & R battery requiring frequent topping up.
View original record X87836. EFCl/T. 15th October, 1926. Messrs. Peto & Radford, 50, Grosvenor Gardens, London, S.W.1. For the attention of Mr. G.R.N.Minchin. Dear Sirs, Yesterday we had occasion to examine a customers…

scan0051 Serious condition of a customer's car battery and its replacement.
View original record -2- Contd. From our point of view it is a serious matter that the battery should be in this condition in customers hands. We have had to remove the battery from this car and have considered it…

scan0052 Letter from Peto & Radford concerning battery filling issues and vent thread problems.
View original record x87836. Works, Dagenham Dock, Essex TELEPHONE VICTORIA 3667. 5 LINES PRIVATE BRANCH EXCHANGE. TELEGRAMS CONCENTRATION, SOWEST, LONDON. Manufacturers of P & R Accumulators. Established 1889 PETO &…

scan0053 Letter from Peto & Radford responding to a complaint about battery lids and suggesting modifications.
View original record PETO & RADFORD. CONTINUATION 2. Messrs. Rolls Royce Ltd., 18th October 1926. of these lids to you and this is the first complaint you have made about them. In our experience we have had no case of the…

scan0054 Letter to a supplier regarding a customer's battery complaint and experiments on an automatic charging device.
View original record X 27836 EFC1/T. 19th October, 1926. Messrs. Peto & Radford, 50, Grosvenor Gardens, London, S.W.1. For the attention of Mr. G.R.N.Minchin. Dear Sirs, We thank you for your letter of the 18th inst. with…

scan0055 Letter from accumulator manufacturers Peto & Radford regarding the return of a battery for special attention.
View original record XE783b Works, Dagenham Dock, Essex TELEPHONE VICTORIA 3667, 8 LINES PRIVATE BRANCH EXCHANGE. TELEGRAMS CONCENTRATION, SOWEST, LONDON. Manufacturers of P & R Accumulators. Established 1889 PETO &…

scan0056 The free-of-charge repair of an unsatisfactory 40/50 HP P & R Battery.
View original record V87836 EFC. c. to D/BP. c. to My/Mt. c. to My/WFH. Wd/JTS/HP21.10.26. With reference to yours EFC5/T20.10.26 concerning customer's 40/50 HP. P & R. Battery which has been found unsatisfactory, and…

scan0057 Seeking instructions on how to proceed with a customer's P & R battery that was replaced.
View original record X8783b To Hm. from EFC. EFC2/T10.11.26. RE CUSTOMERS P & R BATTERY. Herewith we attach copies of correspondence in connection with a P & R battery which was taken from a customer's car in your Dept.…

scan0058 Letter from battery supplier Peto & Radford concerning a disputed faulty battery and offering a replacement.
View original record X8783 b Works, Dagenham Dock, Essex TELEPHONE VICTORIA 3667. 5 LINES PRIVATE BRANCH EXCHANGE. TELEGRAMS CONCENTRATION, SOWEST, LONDON. Manufacturers of P & R Accumulators. Established 1889 PETO &…

scan0059 Letter from Peto & Radford reporting a faulty battery and requesting replacement instructions.
View original record PETO & RADFORD. CONTINUATION 2. Messrs. Rolls Royce Ltd., 9th November 1926. is faulty!!! Will you please give us your instructions as to the replacement of this battery. Yours faithfully, PETO &…

scan0060 Correspondence concerning a faulty battery for chassis 1-SC and its replacement.
View original record EFC. X.87836 Hm/FHA3/EW15.11.26. Chassis No. 1-SC. - J. Downing. With reference to the Peto and Radford Battery belonging to chassis 1-SC, your memo EFC2/T10.11.26 and attached correspondence. We…

scan0061 Extract from a customer's letter regarding the condition and maintenance of a Peto and Radford battery on a Phantom 1-SC.
View original record EXTRACT OF LETTER OF THE 13TH. INSTANT, FROM : J. DOWNING, OAKWOOD, DUDLEY. In answer to yours of this morning, I can safely say that the Peto and Radford Battery fitted to my R-R. Phantom 1-SC. has…

scan0062 Letter regarding a damaged battery and an agreement for its free repair and replacement.
View original record X87836 c. Hm. c. Wd. EFC5/T. 16th November, 1926. Messrs. Peto & Radford, 50, Grosvenor Gardens, LONDON, S.W.1. For the attention of Mr. G.R.N.Minchin. Dear Sirs, Answering yours M/5. of the 9th inst.…

scan0063 Letter from accumulator manufacturer Peto & Radford regarding a free-of-charge battery repair.
View original record X5788 b Works, Dagenham Dock, Essex TELEPHONE VICTORIA 3667. 5 LINES PRIVATE BRANCH EXCHANGE. TELEGRAMS CONCENTRATION, SOWEST, LONDON. Manufacturers of P & R Accumulators. Established 1889 PETO &…

scan0064 Recurring Exide battery failures on various chassis.
View original record EFC. V&7/36 Hm/FHA1/EW3.12.28 [STAMP: RECEIVED 03 DEC 1928] Re Chassis No.25-MC. - Lord Rochdale. We have a case of the Exide Battery belonging to the above chassis, failing (3 defective cells) after…

scan0065 Faulty 12-volt battery for chassis 37-RC, including a report from the manufacturer The Chloride Electrical Storage Co. Ltd.
View original record C O P Y. Hm/FHA C. to D/EP. C. to My/WFH. C. to My/WAB. Wd/JT2/HP16.10.26. Chassis 37-RC. Bullock. o/82532. With reference to yours Hm/FHA13/EW21.9.26, concerning 12-volt Exide Battery (filled with…

scan0066 Examination of a returned defective 12-volt Exide battery from chassis No.76-HC.
View original record C O P Y. Hm/FHA. C. to D/BP. C. to My/WFH. C. to My/WAB. Wd/JT29/H13.10.26. Chassis No.76-HC. - McConnell. c/82540. With further reference to your Hm/FHA1O/EW23.9.26. regarding 12-volt Exide Battery…

scan0067 Requesting the return of an Exide battery from chassis 25MC (Lord Rochdale) for examination.
View original record X6783b To Hm/FHA. from EFC. EFC6/T3.12.26. RE EXIDE BATTERY EX CHASSIS 25MC. LORD ROCHDALE. Answering your Hm/FHA1/EW3.12.26, we think it would be a good thing for us to have this battery over here…

scan0068 Instruction to the Experimental Department to receive a 12V Exide battery for examination.
View original record RR 26 [1CH BKS.] [DA944 5-7-24] MP 297056 X87830b ROLLS-ROYCE LTD. INSTRUCTIONS To: Experimental Dep. Date: 4/12/1926 Order No.: J2682. Customer's No.: 25th C Rochdale. Please receive 12 V. Exide…

scan0069 The re-test of an Exide battery from chassis 25MC.
View original record X.8783/b 9.12.26. RE TEST ON EXIDE BATTERY FROM CHASSIS 25MC. Battery when received required badly topping up. Acid was approx. 1" below the plates. Cells Nos. 1, 5 and 6 were low in voltage and…

scan0070 Battery failures, vague reports from the Exide Co., and offering further examination.
View original record x8762b To Hm/FHA. from EFC. EFC6/T15.12.26. RE BATTERIES. In additional reference to your Hm/FHA1/EW3.12.26, and in particular to the other two cases of battery failure therein mentioned, viz. 37-RC-…

scan0071 The examination and testing of a 40/50 Exide battery from chassis 25-MC for Lord Rochdale.
View original record X8783B To Hm/FHA. from EFC. EFC3/T15.12.26. 40/50 EXIDE BATTERY EX CHASSIS 25-MC. LORD ROCHDALE. With reference to Hm/FHA1/WW3.12.26, we have re-examined and tested this battery. The battery as…

scan0072 Concluding statement regarding the responsibility of battery makers for a specific treatment.
View original record Contd. -2- EFC3/T15.12.26. it would appear that the necessity of this treatment is not the battery makers' responsibility. EFC.

scan0073 Cause of an Exide battery leaking acid on chassis 1SC, attributing it to overcharging and suggesting remedies.
View original record X87836 To Hm. from EFC. EFC4/T9.6.27. EXIDE BATTERY EX CHASSIS 1SC. In response to a telephone request from your Mr. Allen, I duly examined this battery to judge the reason for the top of the battery…

scan0074 Batteries dealt with by the Repair Department during June, July and August.
View original record X87831 By. c. to Roy. c. to Mr. Strong. Hm/FHA1/KW5.9.27. In reply to your memo. Ey15/H2.6.27, we append hereto a report of the batteries dealt with by the Repair Dept. during June, July and August:-…

scan0075 Letter regarding a P. & R. battery on chassis 41-LC, and an attached analysis of batteries from the Repair Dept.
View original record EFC. X8783 b Hm/FHA8/KW29.9.27. with reference to the P. & R. Battery which you saw a few days ago, belonging to chassis No. 41-LC, and which you kindly cleaned and supplied lead washers in place of…

scan0076 Details on battery failures for 40/50 and 20 HP models.
View original record X878JL To Hm/FHA. from EFC. c. BY. c. Mr. Strong (Repair) EFC3/T4.10.27. RE BATTERIES. Referring to your Hm/FHA1/K5.9.27, it would be interesting to know, if possible, how many of the batteries…

scan0077 Leaking acid from Exide batteries on Phantom chassis, quoting a customer complaint and the manufacturer's response.
View original record X.8783 b. EFC. D/BP9/OG30.4.28 Re - Exide batteries on Phantom chassis. The following is extract of letter from Sir J. Worsley-Taylor, and an extract of the comments on this matter from the Chloride…

scan0078 Diagnosing the cause of acid spraying from an Exide battery on a Phantom Chassis.
View original record X.87836 D/BP. from EFC. EFC2/T3.5.28. Exide batteries on Phantom Chassis. Answering your D/BP9/OG30.4.28, with reference to the Exide battery on Sir J. Worsley-Taylor's car, in our own experience…

scan0079 Faulty Exide battery from chassis 48-YC, suggesting the cause is over-filling and over-charging.
View original record W/S. Whr. from EFC. X87834 EFC7/T8.6.28. EXIDE BATTERY FROM CHASSIS 48-YC -Mr. L.W. Thompson- Our own experience with standard Exide Phantom batteries which normally certainly do not exhibit the…

scan0080 Letter from a battery supplier about complaints of acid leaking from the vent plugs of Exide batteries fitted to cars in Australia.
View original record X.8781e ALL COMMUNICATIONS TO BE ADDRESSED TO THE COMPANY THE Chloride ELECTRICAL STORAGE COMPANY LIMITED TELEPHONES:- PENDLETON 481 (6 LINES) TELEGRAMS:- CHLORIDIC, PENDLEBURY. CODES:- BENTLEYS.…

scan0081 Letter from a battery supplier discussing potential causes for acid leakage, such as over-filling or sulphation.
View original record -2- Chloride ELECTRICAL STORAGE COMPANY LIMITED. Messrs.Rolls-Royce, Ltd., Derby. 21st June, 1928. sent from the Factory. A blind plug would cause bursting of the compound, but naturally would not be…

scan0082 Letter to a battery supplier regarding poor quality screw threads on vent plugs for 40/50 HP car batteries.
View original record X87836. c. Roy. c. BY. c. Mailing. EFC5/T. Extract 5th July, 1928. (X44175) Messrs. Peto & Radford, 50, Grosvenor Gardens, LONDON, S.W.1. Dear Sirs, P & R. Batteries for 40/50. H.P. R.R. CARS. We are…

scan0083 Extract of a letter from Mr. Minchin regarding a problem with vent plugs.
View original record X8783C. Extract from M/5 7.7.28 from Mr. Minchin X.4617S. With regard to the vent plugs, we took this up ourselves some time ago as soon as you reported it and put it right, but in the interval…

scan0084 Extract from a letter from M/S Peto & Radford regarding an issue with loose vents and nuts on terminal pillars.
View original record X8783b. Extract from M/S Peto & Radford, X.4617S 26th July, 1928. With reference to your letters of the 5th and 19th inst. and Mr. Preston's visit, we understand that most of these points are now…

scan0085 The risks and benefits of using a two-battery system in parallel.
View original record X8783 BY/Cgh. from EFC. EFC3/T22.1.29. Our remarks on Mr. McCarthy's final paragraph are as follows :- We do not approve the suggestion of inserting a switch of any kind in the main battery lead,…

scan0086 Examination of a cracked battery from chassis 118-GY, suggesting its return to the makers for further inspection.
View original record X8783 Hd. Roy. EFC. RECEIVED 12 MAR BY/Mtn7/N.11.3.31. Ref:-Chassis 118-GY - R.R.Paris. Referring to Hd/AVS8/KH.9.3.31, we have examined the battery returned from the above chassis, and although the…

scan0087 Test report and recommendations for a faulty battery exhibiting excessive gassing from chassis 37-WJ.
View original record X8783. By. from Hs/GJ. Hs/GJ2/ADLO.7.31. X.6054P X.8783 RE : Ian T. Nelson Esq. - Chassis 37-WJ. In accordance with D/BP/WG16/WS27.6.31, tests have been made on this battery for excessive gassing and…

scan0088 Extract discussing an unusual car issue and the normal position of the ignition lever.
View original record X8783 Extract from Hs2/LG18.8.25. contd :- 145-MC - LORD MONTAGU. X.4117. This is most unusual and has never occurred on any experimental cars. (3) The normal position of the ignition lever should be…

scan0089 Request for detailed particulars on battery ignition failures, specifically lever seizing and spring breakages, to aid an improved design.
View original record X8783 iq To Test Dept. ) " Repair " ) from EFC. EFC1/T16.5.27 c. BY/RD. We understand from BY/RD. that he has received from one or the other of the above Departments reports of several failures of…

scan0090 Responding to a query about battery ignition system failures, specifically seizing levers and broken springs.
View original record EFC. C. to Test Dept. C. to BY. X.87834 Hm/NRC1/EW18.5.27. Re Battery Ignition. In reply to your EFC1/T16.5.27 - (a). We cannot recall a single instance of the lever which carries the platinum point…

scan0091 Issues with lever seizure due to oxydization and a case of spring breakage.
View original record EFC X87830 Mx/McMS/T18.5.27 re EFC1/T16.5.27 (a) We have had a large number of cases where the lever has seized on the pivot during test. This was due to oxydization, and was overcome by cleaning and…

scan0092 Planned visit to Cricklewood to improve electrical fault diagnosis methods.
View original record X8783. Wor. from Hs. c. Ev. Hsl/ADL8.5.31. X8783 X3199 With reference to the attached report, we are arranging that West shall visit Cricklewood and go over with them the correct methods of diagnosing…

scan0093 The issue of ignition components being incorrectly returned as faulty from Repair Depots.
View original record X8783 Wor. from Hs/HEW. c. By c. Sft/Mr. Brock. Hs/HEWl/AD18.5.31. X8783 X3199 IGNITION FAULTS ON CUSTOMERS CHASSIS. When a customer's car reported with ignition trouble is examined by our Repair…

scan0094 Ignition system troubleshooting procedures for repair depots.
View original record Hs/HEW1/ADL8.5.31 contd. -2- We should like our repair depots, before removing units in a case of ignition trouble on customers chassis, to first verify the correct setting and condition of plugs and…

scan0095 Suggested procedure for diagnosing battery ignition troubles on customer chassis.
View original record From Mr. West of W to H at S. X8783. HS/HEW/WGL.20.5.31. X3199 X8783 re Battery Ignition Troubles on Customers Chassis. With reference to our conversation of this afternoon with your Mr.Davis re…

scan0096 The failure to record mileage during a condenser change on chassis GLR-8.
View original record S/W. X.8783. Hs/HEW. CD24/RK21.5.31. RE : MISS YULE. CHASSIS GLR-8. X.8783 X.6112. With reference to your telephone message yesterday, unfortunately Henning Jnr. did not obtain the mileage this car…

scan0097 Cover letter regarding a suggested method for diagnosing battery ignition troubles on customer chassis.
View original record X8783. Hd. from Hs/HEW. c. Ry. Hs/HEW4/AD23.5.31. X3199 X8783 RE : BATTERY IGNITION TROUBLES ON CUSTOMERS CHASSIS. We are sending you herewith copy of the suggested method of diagnosing ignition…

scan0098 Suggested procedure for tracing ignition troubles on a customer's chassis.
View original record SUGGESTED PROCEDURE TO ADOPT IN TRACING IGNITION TROUBLES ON CUSTOMERS CHASSIS. Before removing any units proceed as follows :- (a) In the case of the 20/25, test the high tension wiring and…

scan0099 Visit to Cricklewood to investigate customer complaints regarding battery ignition systems.
View original record X8783 Wor. from Hs/HEW. c. Hy. c. Sft/Mr.Brock. c. Hs/GWH. Hs/HEW6/AD23.5.31. VISIT TO CRICKLEWOOD. X3199 X8783 We visited Cricklewood on the 20th and 21st inst. and were enabled to clear up several…

scan0100 Customer complaints regarding a starter motor and switchbox repairs, along with a proposed testing scheme for ignition failures.
View original record Hs/HWS/AD23.5.31. contd. -2- The complaint of the starter on 34-XJ was gone into and has been reported to Hy. and Wor. The question of N. repairing switchboxes has been gone into with Hy. and he has…

scan0101 Lack of voltmeters for diagnosing battery ignition troubles on customer chassis.
View original record X8783 S/W. Hs/HLW. HLC/H23.5.31 X.8783 X.3199 BATTERY IGNITION TROUBLES ON CUSTOMERS CHASSIS. Thank you for your Hs/HEW/WGL.20.5.31 - the only comment we have to make is that the men concerned have no…

scan0102 Instruction regarding the investigation of a Berenett ignition coil (No. 4554) that fails on a specific chassis.
View original record ROLLS-ROYCE LTD. INSTRUCTIONS. To: E.T.C. Berenett Coil No 4554 This has been returned to me by Repair Dept. as being faulty. This coil has been in service about 3 years. We cannot find any fault with…

scan0103 Responding to a query about Ignition Coil No. 4554, outlining the investigation and testing process.
View original record To SFT/Mr. Brock. X8783 EFC3/T17.5.27. IGNITION COIL No. 4554. Your note of 29.4.27. With reference to your query concerning this coil we have the matter under investigation. So far as the coil has…

scan0104 Confirming that tests on ignition coil No.4554 show no faults.
View original record To Sft/Mr. Brock. X8783d EFC11/T10.6.27. X. 8783.- IGNITION COILS. Further to our EFC3/T17.5.27, tests of this coil (No.4554) have now been completed which enable us, together with our bench tests, to…

scan0105 Request for a report on recent failures of ignition coils on customers' cars.
View original record To Mr. Brock. X8783d EFC7/T20.12.27. I should be pleased if you could give me a technical report on your impression of recent failures of ignition coils on customers' cars. EFC.

scan0106 Internal memorandum clarifying the process for handling customer complaints regarding ignition coil and other electrical failures.
View original record EFC. c. to Hm. c. to By. D/BP12/B19.12.27. Re: Customer's Complaints. - EFC8/T16.12.27. This request is the first intimation we have had that complaints received by us in regard to ignition coil…

scan0107 Customer complaints about ignition coil failures and the high number of replacement coils being supplied for 20HP and 40/50HP chassis.
View original record C. to EFC. Hm12/EW19.12.27. The following is a copy of a note from EPC. in connection with the large number of Coils we are replacing on both the 20HP. and the 40/50HP. chassis - "We want to get more…

scan0108 The replacement of coils on 20 HP and 40/50 HP chassis, requesting a percentage-based comparison between locations.
View original record H.W. Lms. C. to Paris. C. to "" for D/BP. C. to "" for EFC. HS [STAMP: REC'D DEC 23 1927] A19/H.22.12.27. re Repairs - Replacement of Coils. 20 H.P. and 40/50 H.P. Chassis. Thank you for your…

scan0109 Number of ignition coils issued in 1927 and addressing potential concerns over defects.
View original record C O P Y. "Hm" Ps7/IL23.12.27. Re Ignition Coils. Hm12/EW19.12.27. I find we issued during 1927 - 32 Coils : To Shops - 21. To Nice Depot - 2. To Biarritz. - 1. To Customers. - 8. I cannot say that we…

scan0110 Coil replacement rates and procedures for 20HP and 40/50HP models.
View original record EFC. C. to BY. Hm/WW15/EW30.12.27. Re Replacement of Coils - 20HP. and 40/50HP. With further reference to the above matter, we now give you below copy of a reply we have received from Cricklewood,…

scan0111 Failure of an Ignition Coil Y.C.95, requesting examination and rewinding.
View original record To EFC. BY/RD3/M12.1.28. IGNITION COIL Y.C.95. D.70982 (FINER PRIMARY). We hand you herewith Coil Y.C.95 which has failed in service, I have taken off the outer layer of winding to examine the…

scan0112 Query about a misunderstanding regarding the replacement policy for coils on 20-HP & 40/50 HP chassis.
View original record Hs RECEIVED C. EFC. BY7/K. 5. 1. 28. RE REPLACEMENT OF COILS 20-HP & 40/50 HP CHASSIS. Referring to your memo Hm/WW15/EW30.12.27., in view of the information given by Cricklewood and Paris I should…

scan0113 From the repair department about the diagnosis and return of a faulty coil YC.95.
View original record To BY. from EFC. c. Mr. Brock. X8783el EFC1/T6.1.28. FAULTY COIL YC.95 EX REPAIR DEPT. We have now examined this coil which was handed to us by RD. and find the fault to be due to an open circuited…

scan0114 Faulty new coil, No. 6494 from Chassis 20-NE, which failed after two days.
View original record C. to EFC. Hm/AVS13/KW11.1.28. Yellow Sheet 34004. Chassis 20-NE. O/84916. R.R. Cricklewood. We have received from the above Dept. 1. D.51121 Coil, No. 6494, with a complaint that same is faulty. This…

scan0115 Faulty coil from chassis 66-EF, detailing a short circuit and requesting examination for repair costs.
View original record EFC Hm/AVS12/MW11.1.28. Yellow Sheet Y34003 o/84915 CHASSIS 66-EF - R.R. CRICKLEWOOD. We have received from the above Department 1. D.70982 latest type Coil No. J.Q.-65 with a complaint that same is…

scan0116 Replacement of a faulty ignition coil from chassis 20-NE against Works' policy.
View original record C. EFC. BY/Mtn2/K. 12. 1. 28. CHASSIS 20-NE. Referring to your memo Hm/AVS13/KW.11.1.28.. in regard to the ignition coil which has been returned from the above chassis owing to same being faulty,…

scan0117 Replacement of a returned coil for chassis 66-EF against Works' policy.
View original record Hm C. EFC. BY/Mtn3/K. 12. 1. 28. CHASSIS 66-EF. Referring to your memo Hm/AVS12/KW,11.1.28., in connection with the coil returned from the above chassis, kindly note we consider this should be…

scan0118 Replacement of coils for 20HP and 40/50HP chassis.
View original record Y8783 cl By C. to EFC. Hm/WW14/EW13.1.28. Re Replacement of Coils - 20HP. & 40/50HP. Chassis. We sent copies of your By7/K5.1.28 to Cricklewood and Paris Depots, and we attach hereto the replies we…

scan0119 Policy for charging for the replacement of coils.
View original record Copy. N-W. A8/H11.1.28. Re Repairs - Replacement of Coils. Thank you for your Hm/WW9/EW5.1.28. Br. states that in the Shop here coils have only been changed in cases of failure. Where they have been…

scan0120 Policy for replacing coils on 20HP and 40/50HP chassis.
View original record C O P Y. "Hm" PS4/IL10.1.28. Re: Replacement of Coils - 20HP. & 40/50HP.Chassis. Hm/WW9/EW5.1.28. Reference to BY7/K5.1.28, without going into every individual case to ascertain to whom the changing…

scan0121 Instruction note regarding a faulty coil from chassis 38RM requiring repair and return to Cricklewood.
View original record RR 238.(150 BKS.) LOB 461-8 12-24) MP 306975 X8783 cl ROLLS-ROYCE LTD. INSTRUCTIONS. By for. To Mr Davis Order No. Customer's No. 19-1-1928 Herewith Coil No.4405 off Chassis. 38RM. The coil has a…

scan0122 Instruction sheet detailing the examination and fault diagnosis of a coil from a customer's chassis.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 X8783el ROLLS-ROYCE LTD. INSTRUCTIONS. To: E.F.b. Date: 21-1-1928 Order No.: WC65 Customer's No.: X 8710 Coil No 4405 off customer's chassis 88RM We have…

scan0123 Intermittent coil failure on chassis 38-NC, clarifying guarantee status and repair costs.
View original record EY EFC c to Scl/Mr. Brock X8783cl Hm/AVS11/MW23.1.28. YELLOW SHEET Y.34679 - o/84950. CHASSIS 38-NC - "N" DEPARTMENT. We have received from the above Department : 1. D.70346 Coil No.TI-45-X…

scan0124 Instruction sheet detailing the findings from an examination of a faulty coil from a repair chassis.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 X878sd ROLLS-ROYCE LTD. INSTRUCTIONS. To E.F.C. Order No. WC 67 Customer's No. X8710 26 - 1 - 1928 Coil No 4164 ex repair chassis We have now examined this…

scan0125 Examination and findings on a faulty coil, No. 4164, from a repair chassis.
View original record To Mr. Brock. c. BY/RD. X.878sel. EFC2/T27.1.28. COIL No.4164 EX REPAIR CHASSIS. Herewith we return to you the core of coil No.4164 ex repair chassis, and the following are my assistant's remarks :-…

scan0126 Instruction sheet detailing the examination and fault diagnosis of two faulty coils.
View original record RR 238 (150 BKS.) (DB 481-8-12-24) MP 306975 ROLLS-ROYCE LTD. INSTRUCTIONS. To E7C Order No. WC70 Customer's No. X8710 X4079 3 - 2 - 19 28 X 8783d Coils Nos 4405 and T145X ex Repair dept. These two…

scan0127 The failure analysis of a coil, identifying wet varnish and charring as issues.
View original record RR 238 (150 BKS.) (DB 451-9-12 24) MP 306975 ROLLS-ROYCE LTD. INSTRUCTIONS. To...........................................................................19 Order No..........................…

scan0128 Investigation report into two faulty coils, nos. 4405 and T145X, from the repair department.
View original record X87832 To BY. from EFC c. Mr. Brock. c. BY/RD. EFC2/T4.2.28. COILS NOS. 4405 and T145X, EX REPAIR DEPT. X Y710 We have duly tested and afterwards unwound these coils for examination. Both coils showed…

scan0129 Investigation into overheating, charring, and weakness in finer primary and secondary coils.
View original record -2- Contd. In the case of the finer primary coils, we have had one or two cases of secondary weakness, due to charring, presumably as a result of overheating. We are investigating the circumstances in…

scan0130 Complaint of a faulty coil with a broken secondary winding for chassis No. 4-UF.
View original record C. to EFC. [Struck-through text: C. to Sft/Mr. Brock.] X878sd Hm/AVS2/KW30.3.28. Chassis No. 4-UF. J.C. Haworth. 40/50. We have received from the above customer 1. D70982 Coil No. YD-75 with a…

scan0131 Faulty D.70982 coil from chassis 6.EF, requesting examination and advice on repair costs.
View original record SUMMARISED ASSEMBLIES X8783CL 17 APR 1928 ...c to EFC. ...to...Brock. Hm/AVS10/MW16.4.28. CHASSIS 6.EF - CAPT A.S. WILLS. 1. We have received from the above customer D.70982 coil No. NM.45 with a…

scan0132 Intermittent coil failure on Chassis 7-LF and a request for examination and cost allocation.
View original record [REDACTED] c to EFC. c to Sft/Mr.Brock. [text struck through] X8783cl Hm/AVS8/MW/18.4.28. re CHASSIS 7-LF - R.R. CRICKLEWOOD We have received from the above Department 1. D.70982 Coil No. A.A.55 with…

scan0133 Faulty coil from chassis 83-MC and an inquiry about repair costs.
View original record XS783cl [text struck through] c to EFC. [text struck through] Hm/AVS9/MW18.4.28. RE CHASSIS 83-MC - R.R. CRICKLEWOOD We have received from the above Dept. 1. D.70346 coil No. GU-75 with a complaint of…

scan0134 Failed ignition coil on chassis 6-EF for Captain A.S. Wills, agreeing to the charges.
View original record X8783e Hs APR 21 1928 Hm C. EFC C to Mr. Brock. BY/Mtn8/K. 21. 4. 28. CHASSIS 6-EF. CAPTAIN A.S. WILLS. Referring to your memo Hm/AVS10/MW16.4.28., we have received Mr. Brock's report on the ignition…

scan0135 Replacement of a failed ignition coil on chassis 83-MC and the potential for charging the customer.
View original record RECEIVED APR 21 1928 BY/Mtn6/K. 21. 4. 28. Hm C. EFC. C. EFC/Mr. Brock. CHASSIS 83-MC. CRICKLEWOOD. Referring to your memo Hm/AVS9/MW18.4.28., in connection with the failure of the ignition coil on…

scan0136 Failed ignition coil on chassis 7-LF and agreeing to debit the charges for a new one.
View original record Hm. C. EFC. [Text Struck Through] C.c. to Mr. Brock [Text Struck Through] BY/Mtn7/K. 21. 4. 28. RECEIVED CHASSIS 7-LF CRICKLEWOOD. Referring to your memo Hm/AVS8/MW18.4.28., we have received Mr.…

scan0137 Requesting specific details on ignition coil failures, including winding type, resistance, and engine position.
View original record To Hm/NRC. from FFC. X8783el EFC1/T18.3.29. IGNITION COILS With reference to your statement regarding failures of ignition coils, it would be of value to us to have answers for each case of failure to…

scan0138 Investigation into a failed ignition coil on chassis 101-UF, detailing electrical faults and concluding the cause was an open battery circuit.
View original record By. from EFC. c. Hm/AVS. c. N. X8783 cl. EPCI/AD10.10.29. X8710. IGNITION COIL CC.35X. EX CHASSIS 101-UF. With reference to the ignition coil CC.35X. which failed on the above chassis and has been…

scan0139 Remedy of using an auto switch control to protect against recurring danger.
View original record -2- The remedy for cases of this kind, as we have from time to time urged with R, is the use of the auto switch control (which we are now further developing). As you know, we have often pointed out…

scan0140 Failed D.72503 coil from chassis 5.GY which has overheated.
View original record X8783 By [redacted] C. to Sft. C. to Hs. C. to HR. C. to Sft.Mr. Frock Hd/AVS.1/DN.17.12.31. Re: Chassis 5.GY - N. Department. 1. D.72503 Coil No.AI.25 latest type. This has been returned with a…

scan0141 Faulty condenser on chassis 55.RF for customer J. Blake & Co. Ltd.
View original record X8783/1 [c to EFC.] [c to Mr. Armbrock.] Hm/AVS7/MW15.2.28. re CHASSIS 55.RF - J. BLAKE & CO. LTD. We have received from the above customer 1. D.70936 latest type condenser No. MO.55 with a complaint…

scan0142 From EFC to BY requesting the return of a faulty condenser and two cutouts for examination.
View original record To BY. from EFC. X8783 cr EFC2/TI7.2.28. We should like to have for examination - (1) The faulty condenser referred to in Hm/AVS7/MW15228, ex chassis 55-RF. Blake & Co.Ltd., (2) The cutout referred to…

scan0143 Testing of a failed condenser, No. MO.55, from chassis 55RF.
View original record X8783-1 To BY. from EFC. c. Mr. Brock. c. Hm/AVS. EFC3/T21.2.28. CONDENSER No. MO.55 - EX CHASSIS 55RF. -J. BLAKE & CO. LTD. We have duly tested and examined this condenser and attached pleased find…

scan0144 Laboratory report on the cause of failure for Condenser No. MO.55 from chassis 55 RF.
View original record EFC. WC.78. COPY 20.2.28. CONDENSER NO. MO.55 EX CHASSIS 55 RF. The condenser was unwound in the laboratory to ascertain the cause of breakdown. A puncture of the oil paper insulation was discovered…

scan0145 Complaint about a faulty condenser on chassis 97-RF.
View original record X8763 cr c to EFC. re CHASSIS 97-RF - R.R.CRICKLEWOOD. 1. We have received from the above Department D.70936 Condenser No. Dx-15 with a complaint that same is faulty. This condenser has been handed to…

scan0146 The cost allocation for a condenser from chassis 97-RF Cricklewood.
View original record X8783cr Hm [REDACTED] C. EFC. C. Sftn. Mr. Brock [REDACTED] BY/Mtn4/K. 17. 5. 28. CHASSIS 97-RF CRICKLEWOOD Referring to your memo Hm/AVS1O/MW14.5.28., we have received Mr. Brock's report on the…

scan0147 Investigation into a distributor with pitting on the platinum points, concluding the cause is oil vapour.
View original record X8783 To Hm/NRC. from EFC. EFC1/T30.12.25. X.8783 - DISTRIBUTOR RO.65 EX CHASSIS 18-RC. -BAINBRIDGE- We have investigated this distributor from the point of view of the pitting of the platinum points,…

scan0148 Investigation into why the platinum points burnt away on distributor No.65 from chassis 18-RC.
View original record C O P Y EFC. WB.70. 29th December, 1925. DISTRIBUTOR NO.65 OFF CHASSIS 18-RC. - BAINBRIDGE. The complaint against this distributor was that after only six weeks running (mileage 1050) the platinum…

scan0149 Letter detailing the investigation into battery ignition point failure due to excessive voltage.
View original record X8783 (COPY) "Moreton", Holly Place, Hampstead. 27th May, 1926 X8780 X8783 Dear Mr. Northey, I have at last discovered the reason why the contact points of the battery ignition give up the ghost after…

scan0150 Electrical tests of a dynamo and battery ignition system on a Phantom chassis.
View original record -2- Contd. Test on terminals of off side wing lamp with lamps on shewed 17 volts current available. Further tests with Weston ampere meter across the battery ignition points revealed that there was a…

scan0151 Electrical fault related to an excessive voltage rise.
View original record -3- Contd. The fact that there is an excessive rise in voltage whatever make of battery is used rules out the fault being there.

scan0152 Inquiring about a new design to resolve a complaint regarding Phantom Ignition.
View original record X8783 To Hs. from BJ. Copy to Wor. Copy to BY. Phantom Ignition. BJ10/E28/5/26 Referring to the attached correspondence, have we any new design ai being made to overcome this complaint? BJ. Attached:…

scan0153 Listing cars with complaints of burning out platinum ignition points on Phantom models.
View original record To B.J. from H. Copy to P.N. Re:- Phantom Ignition. ---------- Replying to your remark on the attached, the following list of cars represents complaints of burning out of platinum points:- 50-RC,…

scan0154 Unreliability and varying lifespan of make-and-break contacts for the Phantom ignition system.
View original record COPY. PN3/DN27/5/26 To BJ. c. to CWB. # Have customers complained much please? BJ FROM PN. PHANTOM IGNITION. I think it is important we should know exactly the position as to the amount of trouble…

scan0155 Phantom owner's battery ignition issue and questioning if high battery voltage is the cause.
View original record X8788 PN20/DN28.5.26. x.8783 c. x8780 TO EFC FROM PN I am sending you a letter I have received from Mr. Sidney, one of our valued owners of Phantoms, who has had considerable trouble in connection…

scan0156 Letter to a Mr. Sidney regarding ignition tests, battery voltage, and sparking on a Phantom model.
View original record X4783 PN17/DN28526. X8780 May. 28th March, 1926. Dear Mr. Sidney, Very many thanks for the trouble you and your son have taken in the notes sent to me regarding the tests you made with the ignition of…

scan0157 Letter discussing dynamo voltage and a suspected incorrect voltmeter reading.
View original record -2- Contd It would not be satisfactory to supply you with a dynamo which was not capable of running at a voltage sufficiently high to maintain a certain degree of charge when the cells were nearing…

scan0158 The life of contact points for the Phantom ignition system, detailing tests and improvements.
View original record To BJ. from Hs. c. to Wor. c. to BY. X8783 2 Hs2/LG29.5.26. PHANTOM IGNITION. X8680 X8783 X4653 X8690 The question of the life of contact points has received constant attention. These investigations…

scan0159 Copy of a letter from F.E. Sidney concerning an ignition issue with his Phantom.
View original record COPY. To R.R. Moreton, Holly Place, Hampstead, N.W.3. 30.5.26. Dear Sirs, I understand from Mr. Northey that hte he has sent on to you my letter concerning the ignition on my Phantom, and as he will…

scan0160 Letter to Mr. Northey discussing abnormal voltage issues with accumulators, meters, and lamp bulbs.
View original record COPY Moreton, Holly Place, Hampstead, N.W.3. 30.3.26. Dear Mr. Northey, Thank you so much for your letter of the 28th. As regards the accumulators when fully charged rising to 2.5 volts per cell, of…

scan0161 Page 2 of a letter discussing dynamo overcharging and its effect on batteries.
View original record -2- Contd. were nearing the condition of charge, I quite agree; but the whole point is that the dynamo at present fixed gives a rise of 17.5 volts which is equally unsatisfactory if not more so. This…

scan0162 Phantom ignition and charging voltage, discussing the deterioration of platinum points due to oil vapour.
View original record W/S To PN. from EFC. X8783 EFC1/T1.6.26. PHANTOM IGNITION AND CHARGING VOLTAGE. X8780 I have your note PN20/IN28.5.26, with attached copy of yours FN17/IN28.5.26, in answer to the letters from Mr.…

scan0163 Diagnosis of blackened distributor points, concluding the cause is oil vapour, not an electrical fault.
View original record Contd. -2- EFC1/T1.6.26. recognised by the points appearing dirty and usually badly blackened all over their surfaces. This effect does not take place on the bench where oil vapour cannot be present.…

scan0164 Technical explanation of vehicle electrical system voltage, battery charging characteristics, and their effect on lamp filaments.
View original record Contd. -3- EFC1/T1.6.26. With regard to your impression that the voltage of the system will not rise much above 15, I am afraid this is not correct, and I see no reason to doubt any of the…

scan0165 Technical analysis of the interaction between battery and dynamo voltages within an electrical charging system.
View original record EFC/T1.6.26. -4- Contd. the superior separation, has slightly increased, but this is a relatively small proportion of the whole, and does not lead to so much difference in the terminal P.D. of the…

scan0166 Continued report discussing battery E.M.F. and a specific car's oil vapour trouble.
View original record -5- Contd. at least a figure probably somewhere in the neighbourhood of 16.5, this being the approximate figure at which a fully charged battery E.M.F. would stand with a trickle current of say half…

scan0167 Letter detailing an investigation into electrical faults, specifically battery ignition points and lamp bulb failures on a Phantom chassis.
View original record COPY. Moreton, Holly Place, Hampstead, N.W.3. To RR D/AWS2/B1.6.26. 2.6.26. Dear Sirs, In reply to your letter of yesterday. The letter referred to relates to suggested cause for battery ignition…

scan0168 Page two of a letter from F.E. Sidney regarding a dangerous fault with a car's lights.
View original record -2- Contd. which quite apart from the burning of contact points, makest the car dangerous to drive at night owing to lights going out. I enclose Mr. North's letter which perhaps you will kindly return…

scan0169 Customer's issue with ignition make-and-break burning, battery over-charging, and potential solutions.
View original record Hs. x8783 PN6/DN4.6.26. TO EFC c. to Hs & CWB FROM PN PHANTOM IGNITION CHARGING VOLTAGE. X8780 I have your EFC1/T1.6.26 which confirms generally the view I have taken on this matter. The point is,…

scan0170 Oil excluding device for Phantom ignition, chassis batteries, and side lamp voltages.
View original record X8782 To PN. from EFC. c. CWB. Hs. Ey. EFCl/T7.6.26. RE PHANTOM IGNITION. X8780 x8680 Answering your PN6/DN4.6.26, we have a comparatively simple type of oil excluding device which can be fitted at…

scan0171 Technical note on the advantages of using higher-rated lamps in a 12-volt car system.
View original record Contd. -2- EFC/T7.6.26. the same with any 12 volt system on any car. It is always advantageous from the point of view of the life of the lamps to supply lamps of higher than the rated voltage. In that…

scan0172 Rapid failure of platinum battery ignition points and proposing further investigation.
View original record X8783 W/N. Br. from Hs. Hs2/LG25.8.26. Failure of battery ignition points. V4652 Referring to A26/H24.8.26. We understand certain cars burn out platinum points rapidly and consistently. What is your…

scan0173 Concerning the reported failure of a Distributor Cover for Chassis No. 49-LC and arranging its replacement.
View original record X8783 d1 [Crossed out text] from Hm. [Crossed out text] " Hs. Hm/WW13/W26.8.26. Chassis No. 49-LC - C.J. Conway. Kindly refer to our Hm/WW20/W25.8.26. We have now received a report from BY. on the…

scan0174 Customer complaint regarding a cracked distributor cover for chassis No. 49-LC.
View original record C O P Y. To BY.from Hm. C. to Wd. C. to D/BP. Hm/WW2o/W25.8.25. Re Chassis No.49-LC. - C.J. Conway. We give below extract of Sales memo Hr12/PD 23.8.25 :- "Another point of complaint was that the…

scan0175 The failure of a magneto distributor on chassis 49-LC, attributed to material contraction from insufficient curing.
View original record COPY. Hm. ----- BY3/H.26.8.26. Chassis 49-LC. C.J. Conway, Magneto Distributor. ----- Hm/WW20/W25.8.26. The failure of the magneto distributor on the above car has been undoubtedly caused by…

scan0176 The preparation and replacement of new ignition contact breaker parts due to the burning of platinum points.
View original record X8783d To Hm. from EFC. c. Hs. EFC3/T11.9.26. 79-RC - STOREY. BURNING OF PLATINUM POINTS. A set of the new ignition contact breaker parts is being prepared in the Expl. Dept. and should be ready about…

scan0177 Burning of platinum battery ignition contact points due to oil presence in a customer's car and on Phantom models.
View original record W/S. To PN. from EFC. X8783 EFC2/T14.9.26. RE BATTERY IGNITION CONTACT POINTS ON MR. SIDNEY'S CAR. X4652 Further to our EFC1/T7.6.26, we understand that the new ignition parts (oil excluding device)…

scan0178 Parts for a modification to exclude crankchamber gasses from Mr. Storey's car.
View original record To Hm. from EFC. c. Hm/NRC. XE783 de. EFC6/T14.9.26. 79-RC. STOREY. We hand you herewith a set of parts necessary for the modification for the exclusion of crankchamber gasses to Lec.2121 and Arrgt.…

scan0179 The preparation of new ignition contact breaker parts to fix an issue with burning platinum points.
View original record X8783 To Hm. from EFC. c. Hs. EFC3/T11.9.26. 79-RC - STOREY. BURNING OF PLATINUM POINTS. A set of the new ignition contact breaker parts is being prepared in the Expl. Dept. and should be ready about…

scan0180 Customer's modifications to his car's battery ignition system.
View original record S/W. To EFC. 3-30 23/9/26 x8783d1 PN4/EH.22.9.26. Battery Ignition Contact Points; Mr. Sydney's Car. In reply to your EFC2/T14.8.26., this gentleman came to see me recently, and appeared to be in a…

scan0181 Cases of failure in battery ignition H.T. rotors due to tracking.
View original record X8783dr To Hm/NRC. from EFC. EFC2/T6.5.27. BATTERY IGNITION H.T. ROTORS. X5783dl You have to-day handed to us a case of failure of the bakelite body of a battery ignition H.T. rotor by tracking. You…

scan0182 Responding to a query about the number of failures observed in H.T. rotors for batteries.
View original record X8783dap EFC. Hm/NRC22/D6.5.27. Re Battery H.T. Rotors. X In reply to your EFC2/T6.7.27., we cannot definitely recall more than the two failures which you have seen. It is possible that we may have…

scan0183 Letter from C. A. Vandervell & Co. Ltd. requesting condenser capacity information for a 'Phantom' car.
View original record X8783 TELEGRAMS: "VANTERIA · ACT · LONDON" TELEPHONE: CHISWICK 3801 (14 LINES). MEMBERS OF C.A.VANDERVELL & CO. LTD. ACTON · LONDON · W·3 ENGINEERS. BY APPOINTMENT. Also at BIRMINGHAM, BRISTOL,…

scan0184 Letter to Mr. W.H. Glaser regarding the burning of platinum points on a Phantom, discussing condenser capacity and a new contact breaker design.
View original record X8783 EFC4/T. 7th March, 1928. Mr. W.H. Glaser, C/o Messrs. C.A.Vandervell & Co.Ltd., Acton, London, W.3. Dear Mr. Glaser, I have your letter of yesterday's date with regard to the burning of platinum…

scan0185 Continuation of a letter discussing a potential customer complaint and offered improvements.
View original record -2- Contd. and would send an official complaint, this might probably lead to our Firm offering him the second mentioned improvement free of charge, and the first mentioned improvement at a reasonable…

scan0186 Letter from C.A. Vandervell & Co. Ltd. to E. Fowler Clark regarding the action of oil vapour and mechanical actions.
View original record X873 TELEGRAMS: "VANTERIA - ACT - LONDON" TELEPHONE: CHISWICK 3801 (14 Lines). MEMBERS OF BY APPOINTMENT. C.A.VANDERVELL & CO. LTD. ACTON . LONDON . W.3 ENGINEERS. Also at BIRMINGHAM, BRISTOL,…

scan0187 Recording the failure of Bakelite distributor rotors from Phantom models.
View original record X.8783ch. EFC. c. to Dy. Hm/NRC3/KW11.5.28. Distributor Rotors. We have to-day handed to EFC. two Bakelite Rotors in which the insulation has completely failed and is considerably charred. Both of…

scan0188 Failures of ignition distributor rotors and the progress of tests on a new mushroom-type rotor design.
View original record Hm. from EFC. c. BY X878324 EFC2/T12.5.28. IGNITION DISTRIBUTOR ROTORS. X8690 Referring to Hm/NRC3/KW.11.5.28, the two rotors which have been handed to us now make five in all which have been brought…

scan0189 Missing cut-out and distribution board, troubleshooting a returned cut-out, and clarifying the ambiguous term 'cut-out'.
View original record X8783 BY5/H.4.12.25. Mr. Brock. C. EFC. CHASSIS 30-HC. Referring to A/M2/A.30.11.25. we notice that we have not got a complete unit of cut-out and distribution board back because Cricklewood were…

scan0190 Instructions concerning a returned cut-out from a chassis, reported as faulty and sent for testing.
View original record RR 238 (150 BKS.) (SH57.29-6-20.) MP 224358 ROLLS-ROYCE LTD. INSTRUCTIONS. To E.F.C. Order No. Customer's No. Herewith a cut-out. This has been returned from Cricklewood off Chassis 30. H.C. Reported…

scan0191 Testing of an electrical cutout from chassis 30-HC.
View original record To BY. from EFC. c. Hm. c. Mr. Brock. X8783 EFC3/T9.12.25. RE ELECTRICAL CUTOUT FROM CHASSIS 30-HC. With reference to BY5/H6.12.25 and Mr. Brock's note to me of 5.12.25, we have made general tests on…

scan0192 Successful testing and return of an electrical cutout from chassis 30-HC.
View original record X8783 BY. from EFC. c. Hm. c. Mr. Brock. EFC3/T14.1.26. RE ELECTRICAL CUTOUT FROM CHASSIS 30-HC. Further to our EFC3/T9.12.25, with reference to BY5/H6.12.25, we have, as stated, continued to run this…

scan0193 Report from the Head Electrician on failing cut-out points on 20HP and New Phantom models.
View original record To EFC. from Hm. X8783 Hm3/W5.2.26. We give below copy of report received from our Head Electrician. No doubt you would like to examine the Cut-out on 118-MC :- "I should like to draw your attention…

scan0194 Faulty distribution board returned from chassis 29-MC for examination.
View original record X8783 To EFC. BY/HM5/K. 23. 3. 26. We are sending you herewith the distribution board returned from Chassis 29-MC, and it is reported that the cut out is faulty. Will you kindly have the part…

scan0195 Report and the return of a distribution box from chassis 29-MC.
View original record X8783 To By/HM. from EFC. EFC1/T1.4.26. DISTRIBUTION BOX AP.15 - EX CHASSIS 29-MC. In answer to your By/HM5/K23.3.26, herewith please receive report AC.71 with reference to this distribution box which…

scan0196 Examination report on a faulty distribution box from chassis 29-MC.
View original record EFC. AC.71. 25th March, 1926. DISTRIBUTION BOX AP.15 FROM CHASSIS 29-MC. This box has been returned for examination owing to failure of the cutout. On inspection it is found that :- The flexible point…

scan0197 Burnt-out cut-out on Chassis No. 68-HC, suggesting probable external electrical faults as the cause.
View original record X8783. Model. C. to BP. [struck through] C. to Derby. [struck through] C. to EFC. Hm/NRC4/EW16.4.26. Re Chassis No. 68-HC. D/BP/F18/H15.4.26. With reference to the Cut-out returned, this has been…

scan0198 Page two of a memo regarding melted solder on Chassis No. 68-HC, outlining troubleshooting steps and requesting a previous memo.
View original record -2- Hm/NRC4/EW16.4.26. Chassis No. 68-HC. solder had melted ? We would particularly call your attention to the fact that the important part of a job like this is - (a) To find the CAUSE of the…

scan0199 Requesting an investigation into faulty electrical units from chassis 50-RC, suspecting owner carelessness.
View original record (RECEIVED) 25 AUG 1926 H. X8783 eb. EFC. BY14/H. 24.8.26. CHASSIS 50-RC. At the Works at the moment we have the following electrical units taken from the above car:- 1. Dynamo. 2. Cut-out and…

scan0200 Examination of a dynamo, distribution box, and switch fault on chassis 50-RC, identifying a design weakness.
View original record X878361 To BY. from EFC. c. Mr. Brock. EFC5/T1.9.26. CHASSIS 50-RC. DYNAMO, DISTRIBUTION BOX AND SWITCH. We have duly examined these units and though we agree that the owner has been careless in his…

scan0201 Inspection report on a faulty dynamo, discussing the cause of failure including customer modification with a copper wire.
View original record Contd. -2- EFC5/T1.9.26. from the dynamo th the cutout which might perhaps be incorporated with the new rigid cutout contact point support. We ourselves remember one previous case of poor connection…

scan0202 Report investigating an overheating electrical fault in the dynamo cut-out on chassis 50-RC.
View original record X8783 db EFC. Mr Brock BY5/H. 9.9.26. CHASSIS 50-RC. Referring to EFCb/T. 1.9.26. on receipt of your report, and reading same, I carefully inspected the bolt which secures the dynamo "A" wire to the…

scan0203 Requesting the collection and repair of a dynamo and a distribution board.
View original record - 2 - BY5/H. 9.9.26. Will Mr.Brock kindly collect the dynamo and have same put into first-class condition and returned to Cricklewood for emergency use. When EFC. has finished with the distribution…

scan0204 Inspection report on a distribution box for Chassis 50-RC, discussing heating issues and loose connections.
View original record X8783 db To BY. from EFC. c. Mr. Brock. EFC2/T13.9.26. RE CHASSIS 50-RC. DISTRIBUTION BOX. Answering your EY5/H9.9.26, we have re-inspected this distribution box. Though we agree that there is little…

scan0205 Letter concerning a mistake with the distribution board for chassis 66-RC and a request for the field fuses.
View original record X8783db To SFT/Mr. Brock. c. BY. EFC9/T8.12.26. RE CHASSIS 66 RC. We have noted your remarks concerning the mistake in the distribution board off chassis 66-RC, and that you have now sent us the…

scan0206 Mistake with a distribution board for chassis 66-RC.
View original record EFC. X8783LL 8.12.26. z Re Chassis 66-RC. It appears there has been some mistake re distribution board off chassis 66-RC. The RD. this morning inform us they had sent the wrong one. The one you had…

scan0207 Examination of a complaint regarding blowing field fuses on a Dynamo and Distribution Board from chassis 103-MC.
View original record X8783db To BY. from EFC. c. SFI/Mr. Brock. EFC2/T4.1.27. DYNAMO OR.75 & DISTRIBUTION BOARD EX CHASSIS 103-MC. COMPLAINT OF BLOWING FIELD FUSES. From examination of these units it appears that the…

scan0208 Continued memorandum discussing a customer's attempted repair of a fault and the return of a dynamo and distribution board.
View original record Contd. -2- EFC2/T4.1.27. to try and make the contacts make better contact. This should not have been done by the customer, but we see no reason to suppose that the failure was a result of having done…

scan0209 Faults found on a Dynamo and Distribution Board from chassis 66-RC.
View original record X87836 To EY. from EFC. c. SFT/Mr. Brock. DYNAMO & DISTRIBUTION BOARD EX CHASSIS 66-RC. -CRICKLEWOOD- It will be remembered that we reported on these items in our EFC1/T2.12.26, after which, owing to…

scan0210 Fault analysis report on a dynamo-battery circuit, detailing missing fuses, overheating, and melted solder.
View original record -2- Contd. (3) Both field fuses are missing. (4) The cutout series winding, the flexible connection to the armature cover and the earthed connection on the cutout, shews signs of having been very hot.…

scan0211 Customer complaint about a burnt-out distribution board cut-out on chassis 71-RC.
View original record X8783 db [Stamped and crossed out] EFC. Hm/AVS6/KW15.2.28. Re Chassis 71-RC. W. Pickering Esq. We have received from the above customer 1. D.70880 Distribution Board Complete No. ER-55, with a…

scan0212 Faulty electrical cut-out on chassis 44-UF and associated repair costs.
View original record X8783db 2 C. to EFC. C. to Sft/Mr. Brock Hm/AVS16/KW15.2.28. Chassis No. 44-UF. R.R. Cricklewood. -------------------------------- We have received from the above Dept. 1. Electrical Cut-out with a…

scan0213 Faulty electrical cutout on chassis 71-MC and the associated repair costs.
View original record X8783d6 3 c to EFC c to Mr Brock. Hm/AVS8/MW16.2.28. re CHASSIS 71-MC - R.R.CRICKLEWOOD. We have received from the above Department 1. Electrical Cutout with a complaint that same is faulty. This has…

scan0214 Request for the examination of a faulty condenser and two cutouts from various chassis.
View original record To EY. from EFC. X8785 Enclosed EFC2/TY7.2.28. We should like to have for examination - (1) The faulty condenser referred to in Hm/AVS7/MW15228, ex chassis 55-RF. Blake & Co.Ltd., (2) The cutout…

scan0215 Fault report detailing the examination and testing of a cutout from chassis 44 UF.
View original record To BY. from EFC. c. Mr. Brock. X8713d6 EFC5/T20.2.28. CUTOUT EX CHASSIS 44 UF. -RR. CRICKLEWOOD.- This instrument has been examined and tested. The faults of this are as follows :- (1) The electrical…

scan0216 Instruction sheet detailing a fault with a cut-out from chassis 44.UF.
View original record RR 278 (150 BKS.) (DB 461-S-12-24) N/P 3C6975 X8783db ROLLS-ROYCE LTD. INSTRUCTIONS. To: EFC Order No.: A.D. 1. Customer's No.: X.3958 Date: 20. Feb 1928 Cut-out from chassis 44.UF This cut-out is not…

scan0217 Inspection notes on a series coil bobbin and cut-out, detailing defects and test results.
View original record RR 258 (150 BKS.) (DB 461-8-12-24) VP 306975 ROLLS-ROYCE, LTD. INSTRUCTIONS. To_________________________19__ Order No._________________ Customer's No. 2 The series coil bobbin is not properly screwed…

scan0218 Requesting a replacement for a noisy 40/50 Dynamo UG15 removed from a chassis.
View original record E.F.C. By. (struck through) X8783 Mx/McM3/MC3.12.25. Re: 40/50 Dynamo UG15. re Roy8/H21225 This noisy dynamo has now been removed from the chassis, and we send it herewith to E.F.C. Will By. please…

scan0219 The investigation of a noisy dynamo on a 40/50 HP chassis.
View original record MX. EFC. --- BY8/H. 2.12.25. ----------- 40/50 HP. CHASSIS. NOISY DYNAMO. U.G.15. --------------------------------------- Referring to Mxl/T.20.10.25. which I find got buried in my general…

scan0220 Examination and test report on a noisy 40/50 Dynamo UG.13, detailing findings on polarity and mechanical issues.
View original record To BY. from EFC. c. Mx. c. Mr.Brock. X.8783 EFC1/T16.12.25. X.8783 - 40/50 DYNAMO UG.13. Reference MX/McM3/MC3.12.25 and EY8/H2.12.25, we have now completed the examination and test of this machine…

scan0221 Complaint from Messrs Hoopers regarding side lamp filaments burning out on several chassis.
View original record X8763 W/S. H... c. D/L. c. EFC. c. Hs. BY4/H. 2.2.26. X8780 X8783 RE COMPLAINT FROM MR THORNTON OF MESSRS HOOPERS THAT SIDE LAMP FILAMENTS BURN OUT. In order to try and obtain some first hand…

scan0222 Replacing dynamos on two 40/50 HP chassis following a complaint from Messrs. Hoopers regarding burning side lamp filaments.
View original record X8783. Sft. c. to EFC. c. D/BP. ---------------- 40/50 H.P. CHASSIS - DYNAMOS. X.8783/8730. -------------------------------------------- We have had a complaint from Messrs. Hoopers in connection with…

scan0223 Delay in supplying two new dynamos and suggesting the repair of existing ones due to potential loose connections.
View original record X8783 BY/CC (crossed out) c. V.D. (crossed out) c. EFC. SPT15/EMM.10.2.26. 40/50 H.P.CHASSIS DYNAMOS. Memo. BY/C14/G.9.2.26. With regard to the supplying of two new Dynamos to Messrs.Hoopers for…

scan0224 Dynamo tests for two 40/50 HP chassis being used as demonstration cars by Messrs Hoopers.
View original record X8783 Sft. [crossed out] D/RP. [crossed out] EFC. BY/C4/H. 13.2.26. 40/50 HP. CHASSIS. DYNAMOS. -------------------------- With reference to Sft15/EMM. 10.2.26. the two chassis in question are…

scan0225 Request to test two EAC dynamos due to issues with side lamp filaments burning out on two chassis for Hoopers.
View original record EFC. X8768 22.2.26. Herewith 2 EAC. dynamos. The idea is for you to test these so that we can send them on to Messrs. Hoopers, who have been having some trouble on two chassis. The side lamp filaments…

scan0226 Complaints about side lamp filaments burning out and the plan to investigate the dynamos.
View original record X8783 To EY. from EFC. c. Hr. (Sales Dept) EFC2/T3.3.26. COMPLAINTS RE SIDE LAMP FILAMENTS BURNING OUT. X8780/3 Reference your EYA/H2.2.26. I suppose I may take it from your fifth paragraph :- (1)…

scan0227 The receipt of dynamo JU.95 from chassis 89-MC.
View original record EFC. X8783 24.3.26 We have received dynamo JU.95. taken from chassis 89-MC. presumably one of the two machines which were to be returned to us from Hoopers. CAP.

scan0228 The return of the first New Phantom dynamo from chassis 1-LC for examination.
View original record EFC. ---- X.8788 BY/HM6/G.25.3.26. 40/50 HP. CHASSIS - 1-LC. -------------------------- We are sending you herewith dynamo No.T.P. 55,which is being returned from the above chassis. As we believe this…

scan0229 Investigation of dynamos from chassis 71-RC and 89-MC after a complaint about side lamp filaments burning out.
View original record EFC. C. to Hs. [Struck through] X. 8783 do BY/8/G.29.3.26. CHASSIS 71-RC. and 89-MC. DYNAMOS. ------------------------------------- As no doubt you will remember we had a complaint from Hoopers in…

scan0230 Instruction sheet detailing the testing and analysis of a returned machine with a high output complaint.
View original record RR 238(150 BKS.) (SH57.29-6-20.) MP 224358 X.8983 ROLLS-ROYCE LTD. INSTRUCTIONS. March 30th 1926 To EFC Order No. PC. 102 Customer's No. X 8660 Complaint Machine Returned from Hoopers. JU.95. off…

scan0231 Instruction sheet detailing the testing of a complaint machine returned from Hoopers due to high output.
View original record RR 238(150 BKS.) (SH57. 29-6-20.) MP 224358 ROLLS-ROYCE LTD. INSTRUCTIONS. To EFC Order No. P.C. 103 Customer's No. X8660 Complaint Machine Returned from Hoopers. RE.25 off Chassis 71-RC. The output…

scan0232 Inspection report on a Dynamo JU.95 from chassis 89-MC, which was found to be satisfactory for service.
View original record X8783 To Mr. Brock from EFC. EFC2/T31.3.26. DYNAMO JU.95 - Ex Chassis 89-MC. Herewith EAC. dynamo as above, being one of the two dynamos returned from Hoopers. This is sent along to you as requested.…

scan0233 Investigation into the output of two dynamos, JU.95 and RE.25, with one found to have excessively high output.
View original record X8783 To BY. from EFC, c. SFT/Mr. Brock. EFC3/T31.3.26. RE DYNAMOS JU.95 & RE.25 - EX CHASSIS 89-MC and 71-RC, respectively. Reference your note BY8/G29.3.26, we have received these two machines, the…

scan0234 Investigation into machine performance, related to lamp voltage and brush angles.
View original record EFC3/T31.3.26. -2- Contd. very largely on the actual lamps which are used - one maker's lamps may differ considerably from another (say by about half a volt) and just make the difference. We have not…

scan0235 Investigation into faulty dynamos from chassis 89-MC and 71-RC which caused the side lamps to burn out.
View original record W/B (Mr). C. EFC. X8783 do BY/HM5/K. 8. 4. 26. CHASSIS 89-MC. AND 71-RC. DYNAMOS. With reference to the two dynamos returned from the above chassis on account of the side lamps burning out, these…

scan0236 Instructions sheet detailing the cause of an overheated dynamo.
View original record RR 238 (150 BKS.) (SH57.29-6-20.) MP 224358 X 8783. ROLLS-ROYCE LTD. INSTRUCTIONS. April. 9th. 1926. To EFC Order No. PC.104. Customer's No. X8660 Complaint Dynamo T.P. 55 off Chassis 1-LC This is…

scan0237 Overheated Dynamo (TP.55) from chassis 1-LC, which has thrown solder from its commutator connections.
View original record X878320 To BY/HM. from EFC. EFC4/T9.4.26. RE DYNAMO TP.55 EX CHASSIS 1-LC. This machine has been duly examined and we find that it has become somewhat overheated and thrown the solder from the…

scan0238 Inquiring about the battery type for chassis 71-RC, with a handwritten reply.
View original record W/S. To Mr. [strikethrough] EFC. c. EY/HM. X 8783do EFC5/T9.4.26. RE CHASSIS 71-RC. Referring to EY/HM5/K8.4.26, we should also like to know whether the battery on that car is an Exide or Peto &…

scan0239 Investigating a customer complaint of a high-output dynamo by testing it on an experimental car.
View original record X8783do To RHC. from EFC. EFC6/T9.4.26. EAC. DYNAMO. We hand you herewith EAC. dynamo RE.25 ex customer's chassis 71-RC. With this dynamo there has been a complaint of high output, burning out side…

scan0240 Clarifying the side lamp and battery specifications for chassis numbers 89-MC and 71-RO following a complaint.
View original record S/W. Copy to E.F.C. EFC (handwritten) XE78320 (handwritten) Hr12/PD/12-4-26. Re: Chassis No. 89-MC., and 71-RO. Ref: By/Hm5/K.8.4.26., and EFCB/T9.4.26. ---------------- I have just been in…

scan0241 Forwarding a customer letter which identifies faulty bulbs as the cause for side lamps burning out, not the car's electrical system.
View original record Y8783 To Hr. (W/S). from EFC. " By. Py/C. " Wd. D/BP. " OY. Na. " EP. Hm. EFC4/T23.4.26. X8800 Will you kindly note the following extract from a letter which I have received from Mr. G.R.N.Minchin (of…

scan0242 Investigation into why side lamps were burning out, which was traced to faulty bulbs from the supplier.
View original record X 6783 A.H.C. [Strikethrough] C.H. [Strikethrough] C.P. [Strikethrough] C. WOR. H.S. C. EFC. Crompton [Strikethrough] SIDE LAMPS BURNING OUT. X 8800 X 6783 With reference to the complaint that our…

scan0243 Request for dynamo output figures to investigate a customer's over-charging and lamp blackening issue on a Silver Ghost.
View original record Hs. X8783 PN3/DN11.6.26. TO EFC c. to Hs, DJ, H & CMB FROM PN X8783 V8780 Will you please let me have as soon as possible some particulars shewing the difference of output there may be between various…

scan0244 Potential cutout armature jam due to temperature rise and providing diagnostic instructions.
View original record To Hm/NRC. from EFC. EFC5/T18.6.25. With reference to the attached, the remarks we have to make are as follows :- As far as can be judged from Mr. Bennion's description of this trouble it would appear…

scan0245 Troubleshooting advice for dynamo electrical faults, including cutout and brush issues.
View original record Contd. -2- EFC5/T18.6.26. the engine should not be increased to more than a moderate speed, as the voltage of the dynamo will then rise unduly. If Mr. Bennion has an electrical friend with a voltmeter…

scan0246 Conclusion to a technical discussion about tracing and resolving an issue.
View original record Contd. -3- EFC5/T18.6.26. Judging from the description it should not be at all difficult for him to be able to trace the trouble more precisely and if necessary to tell us exactly what is wrong, but…

scan0247 Inspection report on a faulty customer's dynamo detailing insulation failure due to carbon dust.
View original record RR 238 (150 BKS.) (SH57.29-6-20.) MP 224358 ROLLS-ROYCE LTD. INSTRUCTIONS. X8783 ds To: EFC Order No.: P.C. 110 Customer's No.: X 8783 X 8660 Faulty Customer's Dynamo U N L 5 X. When received, the…

scan0248 Examination report on a faulty dynamo, distribution box, and switch for chassis 50-RC, identifying a design weakness in a connection point.
View original record To BY. from EFC. c. Mr. Brock. X.6783 do EFC5/T1.9.26. CHASSIS 50-RC. DYNAMO, DISTRIBUTION BOX AND SWITCH. We have duly examined these units and though we agree that the owner has been careless in his…

scan0249 Technical report on a faulty dynamo, noting a customer's incorrect fuse replacement.
View original record Contd. -2- EFC5/T1.9.26. from the dynamo th the cutout which might perhaps be incorporated with the new rigid cutout contact point support. We ourselves remember one previous case of poor connection…

scan0250 Charred insulation on the dynamo from chassis 50 RC requiring replacement.
View original record X8783do To Mr. Brock. from EFC. EFC5/T2.9.26. DYNAMO FROM CHASSIS 50 RC. Further to our EFC5/T1.9.26 we omitted to mention that owing to the fact that the application of the test mains between the…

scan0251 Faulty Dynamo T.A.75 from chassis 66-SC, returned from Cricklewood due to burning platinum points of the cutout.
View original record X8783 dr. EFC. BY/HM2O/G.17.9.26. CHASSIS 66-SC. DYNAMO. ---------- Dynamo No. T.A.75 has been returned by Cricklewood from the above chassis, and they write as follows :- "We have today returned to…

scan0252 Instruction sheet detailing the bench test results for a Dynamo T.A.75 from Chassis 66.SC.
View original record RR 238 (150 BKS.) (SH57.29-6-20.) MP 224358 ROLLS-ROYCE LTD. INSTRUCTIONS. X8783 To EFC Order No. P.C.114 Customer's No. X 8783 23-9-1926. Dynamo T.A.75. Off Chassis 66.SC. The above dynamo, after…

scan0253 The testing of a Dynamo TA.75 from Chassis 66-SC, finding no fault but recommending a brush setting alteration.
View original record X8783 do. To BY/HM. from EFC. RE DYNAMO TA.75 EX CHASSIS 66-SC. Your ref. BY/HM20/G1 2.9.26. We have duly tested this dynamo. After testing the insulation (just as received) only and finding this O.K.…

scan0254 Request for an examination of two burnt-out dynamos from Phantom chassis to determine the cause of failure.
View original record Hs NOV 15 1926 RECEIVED X.8788do EFC. Sft/Mr. Brock. BY11/H. 15.11.26. PHANTOM CHASSIS DYNAMOS. Will you kindly collect from my office two dynamos taken from Chassis 64-HC and 92-HC. respectively. The…

scan0255 The repeated burnout of a dynamo fitted to vehicle 64-HC, identifying loose connections as the cause.
View original record X87830 1 EFC. c. Sft/Mr.Brock. BY14/H. 15.11.26. The second dynamo fitted to 64-HC which burned out after running only one week in service. The previous dynamo we did not submit to you as it was a…

scan0256 Analysis of a burnt-out dynamo from chassis 64-HC, detailing the suspected cause and extent of the damage.
View original record To EY. from EFC. c. Sft/Mr. Brock. Mr. BGroup X8793do EFC2/T23.11.26. DYNAMO AP.55 - EX CHASSIS 64-HC. Reference your notes EY11/H15.11.26 and EY14/H15.11.26. We think there can be no question that…

scan0257 Analysis of a dynamo burn-out, focusing on the functionality and limitations of the field fuse.
View original record Contd. -2- EFC2/T23.11.26. We think the burn-out has resulted from running on open circuit at a moderate speed and voltage only, for the reasons :- (a) that the shunt cutout coil, though obviously…

scan0258 Dynamo field fuse sizing and testing to prevent damage under open circuit conditions for 20 HP and 40/50 models.
View original record Contd. -3- EFC2/T23.11.26. If it so happens that the dynamo is run at one moderate speed just within this condition, it is not impossible for damage to occur to the dynamo in these open circuit…

scan0259 Fuse failure in a 40/50 case and the return of dynamo and distribution box parts.
View original record Contd. -4- EFC2/T23.11.26. it would be safe from the point of view of normal running to change the fuse to a finer wire in this 40/50 case. I feel that we can positively assert that in this case the…

scan0260 Failure analysis of a Dynamo EB.35 from chassis 92-HC, which overheated and melted solder at the commutator connections.
View original record To BY. from EFC. c. to Sft/Mr. Brock. c. Mr. Strong (Repair). X&J R3do EFC3/T23.11.26. DYNAMO EB.35 - EX CHASSIS 92-HC. Reference the latter half of your note EY11/H15.11.26. Although in the case of…

scan0261 Return of a faulty dynamo and other electrical components for examination and reconditioning.
View original record X8783 do EFC. 26.11.26. Herewith dynamo No.75 off chassis 66 RC. returned from Cricklewood. You will notice the solder has run. Will you kindly return this together with the others you have when you…

scan0262 Investigation report on a dynamo delivered with incorrect polarity and subsequent tests on solder melting points.
View original record X8783h To Mr. Brock/Mr. Watson. c. Test Dept. BY. EFC2/T2.12.26. DYNAMO OT.25 EX TEST DEPT. Upon investigation of this machine it was found as delivered to us to have been excited with the wrong…

scan0263 40/50 dynamo from chassis 20-HC, detailing faults including solder running and damaged components.
View original record X87830 To BY from EFC. c. SFT/Mr. Brock. EFC3/T1.1.27. 40/50 DYNAMO AR.85 EX CHASSIS 20-HC. The running of the solder in this instance is due to this machine being one of the early ones with control…

scan0264 Examination report detailing faults found in a dynamo and distribution board from chassis 103-MC, following a complaint of blowing field fuses.
View original record To BY. from EFC. c. SFT/Mr. Brock. X8783 do EFC2/T4.1.27. DYNAMO OR.75 & DISTRIBUTION BOARD EX CHASSIS 103-MC. COMPLAINT OF BLOWING FIELD FUSES. From examination of these units it appears that the…

scan0265 Report discussing a customer's modification to a spring on a component and the return of a dynamo and distribution board.
View original record Contd. -2- EFC2/T4.1.27. to try and make the contacts make better contact. This should not have been done by the customer, but we see no reason to suppose that the faulure was a result of having done…

scan0266 The condition of a dynamo and distribution board from chassis 66-RC, noting issues like overheating and damaged components.
View original record To BY, from EFC. c. SFT/Mr. Brock. X8783do EFC3/T4.1.27. DYNAMO & DISTRIBUTION BOARD EX CHASSIS 66-RC. -CRICKLEWOOD- It will be remembered that we reported on these items in our EFC1/T2.12.26, after…

scan0267 Analysis of electrical circuit faults and the resulting conclusions.
View original record -2- Contd. (3) Both field fuses are missing. (4) The cutout series winding, the flexible connection to the armature cover and the earthed connection on the cutout, shew signs of having been very hot.…

scan0268 Electrical equipment for Chassis 66-RC and Phantom Type Stock at the Cricklewood Lane facility.
View original record By/Mtn C. to EFC. X8782do Hm/CI4/EW9.12.26 [STAMP: RECEIVED 9 DEC 1926 A.I.D H.Q] Electrical Equipment - ex Chassis 66-RC. and Phantom Type Stock at R.R. Cricklewood Lane. Referring to your memo…

scan0269 Request for a report on the dynamo distributor and switchbox returned from chassis 66-RC.
View original record C O P Y. N-W. A/M11/V25.11.26. Re: Chassis No. 66-RC. With reference to our A/M15/V18.11.26, and our A/M16 of the same date, we shall be glad if you will please let us have, as quickly as possible,…

scan0270 Follow-up memo regarding a report for a returned Phantom Distribution Board.
View original record COPY. N/W. A/R18/G30.11.26. Ex Stock - Phantom. With reference to the Distribution Board returned to you on the 23rd. inst., under our N/W-859, for your inspection, up to the present we cannot trace…

scan0271 Damaged Phantom type Chassis Distributor Board received from Cricklewood Lane Stock.
View original record COPY. W/N. C. to D/BP. Hm/CI9/EW1.12.26. One Phantom type Chassis Distributor Board. ex R.R. Cricklewood Lane Stock. Your memo A/R18/G30.11.26. This switchboard has now arrived in Works and on…

scan0272 Clarifying details regarding a Phantom type Chassis Distribution Board.
View original record COPY. N/W. A/R12/G7.12.26. One Phantom type Chassis Distribution Board. Ex R.R. Stock "N". Referring to your Hm/CI9/EW1.12.26, regarding above part, we have gone into this matter and think the…

scan0273 Request for the examination of a 40/50 dynamo and distribution board from chassis 103MC.
View original record X8783 do 30.12W26. EFC. Herewith 40/50 dynamo No.OR75. off chassis 103MC. Will you kindly examine this machine and forward together with your report to EY. Herewith also distribution board off same…

scan0274 Faulty Dynamo from Chassis 45-SC returned to the Works for examination.
View original record By. C. to EFC. X.87836 Hm/CIL/EW12.2.27. One Dynamo No.TA-85, ex Chassis 45-SC, at R.R. Cricklewood Lane. The above Dynamo has been returned to Works because same is faulty. After you have had an…

scan0275 Instruction sheet detailing the examination and test results of a customer's faulty dynamo from chassis 45.SC.
View original record RR 238 (150 BKS.) (SH57.29-6-20.) MP 224358 ROLLS-ROYCE LTD. INSTRUCTIONS. Top handwritten reference: X8783do Date: Feb. 16th 1927 To: FFC Order No.: PC 124. Customer's No.: X 8783 Customer's Faulty…

scan0276 Instruction sheet detailing a fault investigation into an overheated electrical machine, likely due to running on an open circuit.
View original record ROLLS-ROYCE LTD. INSTRUCTIONS. RR 238 (150 BKS.) (SH57.29-6-20.) MP 224358 To________________________ Order No. PC.124 (2) Customer's No.________________ 6 Solder appeared to have only just run from…

scan0277 Examination report of a 40/50 Dynamo from chassis 45SC, with findings and a list of required repairs.
View original record To BY. from EFC. c. D/EP. HM. X8783dc EFC4/T17.2.27. 40/50 DYNAMO- TA.85 EX CHASSIS 45SC. CRICKLEWOOD. A complete examination of this machine has been made and though there is some evidence of the…

scan0278 Instructions to modify a special large output dynamo for chassis 100-EF destined for India to prevent overheating.
View original record c. to Mr. Brock. c. to EFC. X8783do BY/Cgh9/G.24.2.27. PF Hs RECEIVED 24 FEB 1927 CHASSIS 100-EF. BOMBAY - UDAIPUR. With reference to the instructions which have been issued to supply and fit a…

scan0279 Test report on a Dynamo CX.65 from production, noting an incorrect brush holder clearance.
View original record To SFX/Mr. Brock. X5723 ds EFC4/T2.3.27. RE DYNAMO CX.65 FROM PRODUCTION. We have duly looked over and tested this machine and the only thing wrong of any consequence is that the clearance between the…

scan0280 Letter regarding the return of a dynamo for chassis 100-EF due to a missing control brush adjustment.
View original record To SFT/Mr. Brock. c. BY/Cgh. CHASSIS 100-EF. BOMBAY - UDAIPUR. We are returning this dynamo to you because you have not provided the means for adjusting the control brush as instructed in…

scan0281 Cause of an overheating dynamo on chassis 32-RC, attributing it to incorrect brush bedding.
View original record X8783do To BY. from EFC. c. SFI/Mr. Brock. EFC3/T14.3.27. 40/50 DYNAMO V.E.75 EX CHASSIS 32-RC. Please find attached copy of my assistant's report P.C.128 in connection with the above machine. It will…

scan0282 Investigation report into a faulty dynamo from chassis 32-RC.
View original record EFC. P.C.128. Mar. 14th 1927. FAULTY DYNAMO VE.75 OFF CHASSIS 32-RC. The above dynamo was sent to us with the complaint that the solder had run. From an investigation the following points were noted…

scan0283 Technical memo diagnosing a fault in a Dynamo W.45 X from Chassis 7-LC, suggesting arcing caused by foreign material.
View original record X8783 To BY. from EFC. c. Mr. Brock. DYNAMO W.45 X. EX CHASSIS 7-LC. Attached please find my assistant's report Pc.129 in connection with the above dynamo. It is difficult to give a definite diagnoses…

scan0284 Investigation report into a faulty dynamo from chassis 7-LC, detailing issues with solder, sparking, and overheating.
View original record PC.129. VID FAULTY DYNAMO U.J.45%. EX CHASSIS 7-LC. The complaint with this machine was also that of throwing the solder from the commutator connections. The following observations were made:- (1)…

scan0285 Faulty Dynamo DE.85 from chassis 60.RC, suggesting giving the customer the benefit of the doubt.
View original record X8783do To EY. from EFC. c. Mr. Brock. EFC3/T22.3.27. FAULTY DYNAMO DE.85 EX CHASSIS 60.RC. Please find attached copy of my assistant's report PC.130 in connection with the above machine. In this…

scan0286 Examination report on a faulty Dynamo DE.85 from chassis 60 RC with melted solder.
View original record EFC. PC.130. March 21st. 1927. FAULTY DYNAMO DE.85 EX CHASSIS 60 RC. The above machine was received with a complaint of solder being melted from the commutator connections. An examination of the…

scan0287 Complaints and remarks for various 40/50 HP chassis.
View original record X8783do - 2 - BY/Mtn19/G.30.3.27 CHASSIS. | COMPLAINT | REMARKS. 40/50 HP. CHASSIS. EFC4/T17-2-27 27-RC: Make O.K. 65-YE: Low output. 118-RC: Cure brush squeal. 45-SU: Repair ---: Charge too high.…

scan0288 Instruction sheet regarding a complaint of dirt accumulation in a Phantom Dynamo and a request for a report.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 X8783do ROLLS-ROYCE LTD. INSTRUCTIONS. To E.F.C. Order No. Customer's No. 12-5. 1927 Herewith Phantom Dynamo No ER.53 off Chassis 82.H.C. returned via…

scan0289 Return of a 40/50 Dynamo ER55 from chassis 82-HC, along with an assistant's report PC.137.
View original record To BY. from EFC. c. SFT/Mr. Brock. X8783do EFC2/T17.5.27. 40/50 DYNAMO ER55. EX CHASSIS 82-HC. With reference to the above machine, herewith please receive my assistant's report PC.137. The machine is…

scan0290 Investigation report into a complaint about dirt accumulating in dynamo ER55 from chassis 82-HC.
View original record To EFC. BC.137. May 16th 1927. COMPLAINT DYNAMO ER55. EX CHASSIS 82-HC. This machine was sent to us by production with a complaint to the effect that "dirt" was constantly accumulating in the…

scan0291 Instruction sheet detailing a complaint and test results for a faulty Dynamo UR65 from Chassis 2-LC.
View original record ROLLS-ROYCE LTD. INSTRUCTIONS. To EFC Order No. PC 138 Customer's No. X 8783 Complaint Dynamo UR65. Off Chassis 2-LC The complaint made by the Repair Dept., concerning this machine, was that it was…

scan0292 Instructions detailing an investigation into machine overheating and noise, attributed to the early setting of control brushes.
View original record RR 23a (150 BKS.) (SH57.29-6-20.) MP 224358 ROLLS-ROYCE LTD. INSTRUCTIONS. 19 To Order No. PC 138 (2) Customer's No. of 120° from the positive brushes as compared with 122° of the standard machine.…

scan0293 Examination of a faulty dynamo from chassis 2LC, where melted solder was caused by an incorrect control brush setting.
View original record To BY. from EFC. c. Mr. Brock. X8783do EFC2/T26.5.27. 40/50 DYNAMO UR.65 EX CHASSIS 2LC. We have duly examined the above machine of which the complaint was that the solder had melted at the commutator…

scan0294 Instructions regarding a customer complaint about a Phantom Dynamo's charging rate.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 X8783do ROLLS-ROYCE LTD. INSTRUCTIONS. To E.F.C. Order No. Customer's No. Herewith Phantom Dynamo No TA35 off Chassis 68.SC you will notice solder has…

scan0295 Instruction sheet detailing the examination and noted faults of a dynamo with high output.
View original record ROLLS-ROYCE LTD. INSTRUCTIONS. To EFC Order No. PC 140 Customer's No. X8783 Customer's Faulty Dynamo TA.35 Off Chassis 68.SC. The complaint concerning this dynamo was, that the output was high. From…

scan0296 Instructions regarding an investigation into high output caused by the setting of control brushes.
View original record RR 238 (150 BKS.) (SH57.29-6-20.) MP 224358 ROLLS-ROYCE LTD. INSTRUCTIONS. To_____________________________________19__ Order No. PC 140 (2) Customer's No._________________ otherwise, appeared to be…

scan0297 Examination of a faulty dynamo from chassis 68-SC due to a high output complaint.
View original record XR78320 To BY from EFC. c. SFT/Mr. Brock. EFC4/T25.6.27. 40/50 DYNAMO TA.35 EX CHASSIS 68-SC. We have duly examined this machine, the complaint of which was high output, and have noted the following…

scan0298 Instruction sheet to examine and report on several dynamos removed from various chassis.
View original record RR 238 (150 BKS.) (DB 451-8-12-24) MP 306975 X8783do ROLLS-ROYCE LTD. INSTRUCTIONS. To E.F.C. 11-8-1927 Order No. Customer's No. Please receive Dynamo No 114. off Chassis 57.S.8. No 6.E.45 off "…

scan0299 Investigation report on a customer's faulty dynamo from chassis 97HC.
View original record RR 238 (150 BKS.) (SH57.29-6-20.) MP 224358 X8783 ROLLS-ROYCE, LTD. INSTRUCTIONS. To: EFC Order No.: PC 144 Customer's No.: X 8783 Date: Aug. 16th 1927 Customer's Faulty Dynamo CE4S Ex Chassis 97HC An…

scan0300 Fault analysis report on a machine detailing overheating, flashing brushes and a break in the armature winding insulation.
View original record RR 238 (150 BKS.) (BH57.29-6-20.) MP 224358 ROLLS-ROYCE, LTD. INSTRUCTIONS. 19 To Order No. PC 144 (2) Customer's No. been, at some time, badly blackened and fitted; the inner control brush,…

scan0301 Fault report on a dynamo from chassis 97-HC, detailing an armature insulation fault and required repairs.
View original record X8783do To HY. from EFC. c.c. Mr Brock. EFC3/T17.8.27. DYNAMO CE.45 NX CHASSIS 97-HC. We find this dynamo to have developed an armature insulation fault, the armature being earthed to the core at one…

scan0302 Investigation report on a faulty dynamo from chassis 26HC.
View original record RR 238 (150 BKS.) (DB 451-8-12 24) MP 306975 X8783 ROLLS-ROYCE LTD. INSTRUCTIONS. To EFC Order No. P.D.1 Customer's No. X 8783 Customer's Faulty Dynamo R.U.65. & Chassis 26HC From an investigation of…

scan0303 Instruction sheet detailing the condition and likely cause of failure for an electrical component.
View original record RR 238 (150 BKS.) (DB 431-6-12-24) MP 306975 ROLLS-ROYCE, LTD. INSTRUCTIONS. 19 To Order No. P.D.1. (2) Customer's No. melted from the end connections, and also from the banding wires on the pulley…

scan0304 Inspection report on an overheated Dynamo RU.65 from chassis 26-HC, detailing improper brush replacement and subsequent damage.
View original record * 9785 do To EY. from EFC. c. Mr. Brock. EFC4/T17.8.27. DYNAMO RU.65 EX CHASSIS 26-HC. This machine was found to be of the early type having a control brush angle of 120° from the positive brush. It…

scan0305 Investigation report into a faulty customer dynamo from chassis 99MC that was overheating and throwing solder.
View original record RR 238 (150 BKS.) (DB 431-8-12 24) MP 306975 X878320 ROLLS-ROYCE LTD. INSTRUCTIONS. To: E F C Order No.: P.D.2 Customer's No.: X 8783 Aug. 29th 1927 Customer's Faulty Dynamo O.R. 75. off Chassis 99…

scan0306 Inspection report on an electrical component detailing issues such as severe commutator flashing, overheated field coils, and insulation breakdown.
View original record RR 238 (150 BKS.) (DB 431-8-12 24) MP 306975 ROLLS-ROYCE LTD. INSTRUCTIONS. To...........................................................................................19 Order No. P.D.2. (2)…

scan0307 Assistant's report on the investigation of a faulty chassis dynamo.
View original record To EY. from EFC. c. Mr. Brock. X878320 EFC1/T1.9.27. 40/50 CHASSIS DYNAMO NO.OR.75 EX 99-MC. The following is my assistant's report on the above machine which is now being handed to EY. "The above…

scan0308 Instruction to examine a dynamo that has repeatedly failed on chassis 79 MC.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 X8783do ROLLS-ROYCE LTD. INSTRUCTIONS. To E.F.C. 14-9-1927 Order No. Customer's No. Herewith Dynamo No C.N. 35 off Chassis 79 MC. This is the third dynamo…

scan0309 Instructions to inspect and report on four dynamos from different chassis.
View original record RR 238 (150 BKS.) (DB 451-8-12-24) MP 306975 X8783do ROLLS-ROYCE LTD. INSTRUCTIONS. To E.F.C. 14 - 9 - 1927 Order No. Customer's No. Herewith 4 Dynamos. Deg. No 140 off Chassis GH66 20 H.P. RE.75 " "…

scan0310 Repeated failure of a dynamo on chassis 99-MC and the results of its examination.
View original record To BY. from EFC. c. Mr. Brock. X.8787dc EFC4/T16.9.27. 40/50 HP. DYNAMO CN.35. EX CHASSIS 99-MC. We have duly examined this machine referred to in your note (from Mr.Brock) of 14.9.27. It is therein…

scan0311 Checklist of questions for inspecting various electrical system components, including fuses, cutouts, dynamo, and battery.
View original record Contd. -2- EFC4/T16.9.27. (6a) Are the connections to the switch X terminals Nos. 1,2, & 6 and the connections to the ammeter terminals electrically efficient ? (1) Is the main dynamo fuse No.1 making…

scan0312 Instructions for diagnosing electrical faults in the charging system using a voltmeter.
View original record -3- Contd. This assumes engine to be running on magneto only. (12) In the same circumstances of charging on the peak with the side lights only switched on, do these appear to be excessively bright ?…

scan0313 Checking for electrical irregularities using voltmeter readings from the chassis and battery.
View original record -4- EFC4/T16.9.27. After taking the voltmeter readings from the various points of the chassis frame as described, a check that conditions have not seriously altered can be obtained by again taking the…

scan0314 Instruction sheet detailing the examination of a customer's faulty dynamo from chassis 99.MC.
View original record ROLLS-ROYCE LTD. INSTRUCTIONS. To: E.F.C Order No.: P.D.3. Customer's No.: X 8783 Customer's Faulty Dynamo CN 35 off Chassis 99.MC The above dynamo was sent to us with the complaint that the solder…

scan0315 Instructions detailing a fault investigation on a dynamo, noting incorrect brush angles and concluding the dynamo was at fault.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 ROLLS-ROYCE LTD. INSTRUCTIONS. To______________ 19__ Order No. P D, 3. (2) Customer's No.______________ some sort had occurred. It was found,…

scan0316 Instruction sheet regarding a faulty Dynamo RE15 from Chassis 87RC.
View original record RR 238 (150 BKS.) (DB 451-B-12 24) MP 306975 Y8783ds ROLLS-ROYCE LTD. INSTRUCTIONS. To: E F C. Order No.: PD 4. Customer's No.: X 8783 Sept. 17th 1927 Faulty Dynamo RE15 off Chassis 87RC Apart from…

scan0317 Inspection report on a Dynamo RE15 from chassis 87-RC detailing faults found and proposed corrections.
View original record X8/83 To BY. from EFC. c. Mr. Brock. EFCl/T17.9.27. DYNAMO RE15. EX CHASSIS 87-RC. This machine has been duly inspected and my assistant reports as follows :- "Apart from there being a breakdown of…

scan0318 Severely burnt-out dynamo from chassis 68HC, diagnosing an open circuit as the cause of overheating.
View original record To BY. from EFC. c. Mr. Brock. X878320 EFC4/T23.9.27. DYNAMO NO.RE.75 - EX CHASSIS 68HC. This machine is the worst case we have seen of a burn-out, to the extent of the field windings going badly to…

scan0319 Inspection report on a faulty dynamo from chassis 26-RC, detailing the cause of failure.
View original record X8783do To EY. from EFC. Mr. Brock. EFCL/T28.9.27. DYNAMO MB.75 EX CHASSIS 26-RC. We have duly examined this machine and below is a copy of my assistant's report. "The complaint concerning this dynamo…

scan0320 Instruction to inspect a dynamo from chassis 69DC following a customer complaint of battery overcharging.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 V8783do ROLLS-ROYCE LTD. INSTRUCTIONS. To ETC 24-10-1927 Order No. Customer's No. Herewith Dynamo (F.A.C) AT 55 off Chassis. 69DC. in works for Repairs.…

scan0321 The examination of a dynamo from chassis 89-HC with excessive output.
View original record X8783dc To BY. from EFC. c. Mr. Brock. EFC5/T27.10.27. DYNAMO NO.AT.55 EX CHASSIS 89-HC. Concerning this machine I have received the following report from my assistant :- "The Complaint concerning…

scan0322 Instructions to examine a dynamo from chassis 95 R.B. due to solder running at the commutator.
View original record ROLLS-ROYCE LTD. INSTRUCTIONS. To: E.J.C. Order No. Customer's No. Herewith dynamo (Charlton) No E.S.75 off chassis. 95 R.B. You will notice solder has run at the commutator Will you kindly examine…

scan0323 Instruction sheet reporting a burned-out field and run commutator joints on a dynamo from a New Phantom chassis.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 X8783do ROLLS-ROYCE LTD. INSTRUCTIONS. To ETC. Date 31-10-1927 Order No. Customer's No. New H Phantom Dynamo No Y.M. 35 off Chassis 100 R.E. We noticed the…

scan0324 Assistant's report on an overheated Dynamo No. ES.75 from Chassis 95-HC.
View original record X8783do To BY. from EFC. c. Mr. Brock. EFC6/T2.11.27. DYNAMO NO.ES.75 EX CHASSIS 95-HC. Please find below copy of my assistant's report PD.11 on the above machine, which we now return to BY. :- "This…

scan0325 Instruction sheet detailing the condition of a faulty Dynamo YM35 from Chassis 100RE.
View original record ROLLS-ROYCE LTD. INSTRUCTIONS. To: EFC Order No.: PD 12 Customer's No.: X 8783 X8783do Faulty Dynamo YM35 Off Chassis 100RE This dynamo was received in a dismantled condition. Although the machine had…

scan0326 Instructions diagnosing a break in the dynamo-battery circuit.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 ROLLS-ROYCE LTD. INSTRUCTIONS. To Order No. P.D.12 (2) Customer's No. and probably had a high output, but the evidence points to the trouble having been a…

scan0327 Faulty Dynamo YM.35 from chassis 100-RE, detailing an assistant's findings on its dismantled condition and suspected cause of failure.
View original record Y878340 To By. from EFC. c. Mr. Brock. EFC7/T3.11.27. DYNAMO YM.35 EX CHASSIS 100-RE. The evidence of this machine would appear to be that there must have been a break of some kind in the…

scan0328 Analysis of faulty Phantom dynamos, detailing different types and specific failure reports.
View original record RR 238 (150 BKS.) (DB 461-B-12 24) MP 306975 X8783de ROLLS-ROYCE LTD. INSTRUCTIONS. To: E.F.C. Order No.: P.D. 13. Customer's No.: X 8783 Nov. 15th 1927 Analysis of Faulty Phantom Dynamos. From our…

scan0329 List of dynamo failures with their probable causes and complaints for early type models.
View original record RR 238 (150 BKS.) (DB 461-8-12 24) MP 306975 ROLLS-ROYCE LTD. INSTRUCTIONS. To Order No. PD.13. (2) Customer's No. Early Type. | Dynamo | Complaint | Reported Probable Cause of Failure | | :--- | :---…

scan0330 List of dynamo complaints and their probable causes of failure.
View original record RR 238 (150 BKS.) (DB 461-B-12 24) MP 306975 ROLLS-ROYCE LTD. INSTRUCTIONS. To Order No. P P. 13. (3) Customer's No. 19 Dynamo | Complaint | Reported Probable Cause of Failure --- CE.4S | Solder…

scan0331 Instruction regarding Phantom dynamo failures where contact points have burned.
View original record RR 238 (150 BKS.) (DS 461-8-12 24) MP 306975 X8763do ROLLS-ROYCE, LTD. INSTRUCTIONS. To EFC. Order No. Customer's No. 23-11-1927 Herewith Phantom Dynamo No. C.T.86. You will notice solder has run.…

scan0332 Instruction to examine and report on a faulty dynamo from Phantom chassis 18 R.C.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 X8783do ROLLS-ROYCE LTD. INSTRUCTIONS. To E.F.C. Customer's No. 25. 11- 1927 Order No. Herewith dynamo (Phantom) No RO.25. off Chassis 18 R.C. You will…

scan0333 Instruction to examine and report on a swollen hose, worn control brush and burnt insulation on a Dynamo from a Phantom chassis.
View original record RR 238 (150 BKS.) (DB 461-8-12-24) MP 306975 X8783do ROLLS-ROYCE LTD. INSTRUCTIONS. To E.F.C. Customer's No. 5-12-1927 Order No. Removing Dynamo No TL.45 off Phantom Chassis 37 DC. You will notice…

scan0334 The failure analysis of a 40/50 Dynamo from chassis 18-RC.
View original record To Mr. Brock. K. BY. V8/Jdo EFC4/T9.12.27. 40/50 DYNAMO RO.25 EX CHASSIS 18-RC. As in the previous case, this machine has the early control brush setting of 120° and the reason for the melting of the…

scan0335 Technical report on an overheating dynamo from chassis 91-MC, which caused melted solder.
View original record To Mr. Brock. c. BY. X&783do EFC3/T9.12.27. 40/50 DYNAMO CT.85 EX CHASSIS 91-MC, This machine has been duly examined and tested, the complaint having been 'solder melted at commutator and burning of…

scan0336 The failure analysis of a Dynamo TL.45 from chassis 37-DC, attributing it to insulation breakdown.
View original record X8783do To BY. from EFC. c. Mr. Brock. EFC2/T14.12.27. DYNAMO TL.45 EX CHASSIS 37-DC. This is an early type of machine with a control brush angle of 120°, and we think that originally the solder was…

scan0337 Requesting the urgent return of three customer-owned dynamos from another department.
View original record EFC. X8783do Hm/AVS2/KW16.12.27. We are informed by Mr. Brock that you have in your Dept. the following dynamos which are customers property :- Rec'd Despatched Dynamo No. CT-85 Ex Chassis 91-MC.…

scan0338 Inconclusive investigation into a failed chassis dynamo, model JS.95M.
View original record X 8982do To SFT. from EFC. c. Mr. Brock. c. Mx. EFC1/T16.12.27. CHASSIS DYNAMO JS.95M. We have duly examined this dynamo, but we cannot arrive at a definite conclusion with the evidence of the dynamo…

scan0339 Receipt and onward sending of three machines.
View original record X8783 do To Hm. from EFC. EFC3/T17.12.27. Your reference Hm/AVS3/KW16.12.27. The three machines referred to were received by us from Mr. Brock on Nov. 23rd, Nov. 25th and Dec. 5th respectively, and…

scan0340 Testing, required alterations, and production status of various dynamo machines.
View original record To By. from EFC. c. Mr. Brock. X87826 EFC. absent. EFC1/T28.12.27. N.B. DYNAMOS. First machine received GV.85. This machine with the slightly altered angle now passes the production test and is…

scan0341 Instructions regarding a returned dynamo from Cricklewood and narrow brush machines needed for production.
View original record RR 238 (150 BKS.) (OB 461-8-12-24) MP 306975 ROLLS-ROYCE LTD. INSTRUCTIONS. To: E.F.C. Order No. Customer's No. Herewith Dynamo No EN75-x returned to us from Cricklewood. You will see that the solder…

scan0342 Report regarding a faulty Phantom Dynamo on chassis 83-HC, which is the second failure for this component.
View original record X8783do EFC. Hm/AVS4/MW12.1.28 YELLOW SHEET Y.34201 o/84918 CHASSIS 83-HC - R.R.CRICKLEWOOD. We have received from the above Department: 1. Phantom Dynamo No. UN-45-X with a complaint that same fails…

scan0343 Faulty Phantom dynamo with excessively high output.
View original record EFC. YELLOW SHEET Y.34001 o/84917 R.R.CRICKLEWOOD. Hm/AVS5/MW12.1.28 We have received from the above Department: 1. Phantom dynamo No.RU.65.M with a complaint that same is faulty. The output being too…

scan0344 Customer's faulty dynamo from chassis 49.MC, detailing overheating and wear issues.
View original record To BY. from EFC. c. Mr. Brock. X8783do EFCL/T21.1.28. CUSTOMER'S FAULTY DYNAMO EN.75.X. EX CHASSIS 49.MC. This appears to be a case of the machine having become overheated, just sufficiently to melt…

scan0345 Complaint regarding a faulty Dynamo with low output on chassis 92-RC, requesting an examination and repair cost.
View original record EFC. re: CHASSIS 92-RC - R.R.CRICKLEWOOD. 1. We have received from the above Department, D.70351 Dynamo No.RL-45 with a complaint that same is faulty the output being low. This machine has been handed…

scan0346 Inspection report on a customer's dynamo (YL.95) from chassis 5-LC, identifying melted solder caused by its early C angle design.
View original record BY. from EFC. c. Mr. Brock. X8783 do EFC4/T6.2.28. X.8783. CUSTOMER'S DYNAMO YL.95. EX CHASSIS 5-LC. This machine is one of the early type, with a C angle of 120°. Solder had been melted and thrown…

scan0347 Inspection report on a customer's faulty dynamo from chassis 119.LC.
View original record X8783do To EY. from EFC. c. Mr. Brock. EFC4/T18.2.28. CUSTOMER'S FAULTY DYNAMO HC.15. EX CHASSIS 119.LC. This machine was found to have the solder melted and thrown from the commutator connections,…

scan0348 Customer complaint regarding the inefficiency of a dynamo on chassis 93-LF during long night journeys.
View original record Ps. to By. c. Hm. Ps7/IL23.2.28. X.8783do. X.8780. 8660 Chassis 93-LF. Complaint of inefficiency of dynamo. We have a customer who has complained to us of the inefficiency of our dynamo for his…

scan0349 Note regarding complaints about dynamo inefficiency, which is now under consideration.
View original record X8783do X. 8783do. In view of complaints re inefficiency of dynamo this matter is now under consideration - see X.8660. EFC.

scan0350 Customer complaints about insufficient dynamo output at high speeds on long night journeys.
View original record To R. from EFC. c. BJ. R. c. EY. PN. c. Hm. Wor. X8783do EFC3/T27.2.28. INSUFFICIENT DYNAMO OUTPUT AT HIGH SPEEDS. X8700 We have had several complaints (four, I think) all comparatively recently and…

scan0351 Modifications to a dynamo to handle higher loads without overheating.
View original record -2- To R. from EFC. (Contd) EFC3/T27.2.28. lamps. A dynamo of our present size which would be capable of covering such a night load at high speeds would be entirely unsuitable for the average car.…

scan0352 From EFC to BY/C referring to a separate report for notes and answers.
View original record To BY/C. from EFC. X8783do EFC4/T27.2.28. With reference to the attached, my notes or answer to this are contained in my report EFC3/T27.2.28, copy of which will be duly circulated to BY. E.F.C. EFC.

scan0353 A suggestion for a reduced charging rate feature, which Mr. Royce had previously not favoured.
View original record V8783do To BY/Cgh. from EFC. EFC6/T1.3.28. CHASSIS 67RF. THE REV. ROLAND SMITH. Suggestion of reduced rate of charge until head lamp switch is put on. The desirability of such a feature has more than…

scan0354 Low output Phantom dynamo removed from the Earl of Northbrook's car, chassis 70-YC.
View original record C. to EFC. C. to Sft/Mr. Brock. X878320 Hm/AVS7/KW3.3.28. Chassis No. 70-YC. R.R. Cricklewood. We have received from the above dept. 1. Phantom dynamo No. EL-15, removed from the Earl of Northbrook's…

scan0355 Repair and modification of dynamos for chassis 70-YC and GHJ-34.
View original record Hm [strikethrough] C. EFC. C Slt/Mr Brock. [strikethrough] X8783^60 BY/Mtn14/K. 5. 3. 28. CHASSIS 70-YC. ---------- Referring to your memo Hm/AVS7/KW3.3.28., the dynamo returned from the above chassis…

scan0356 Complaint of low output from a Phantom type dynamo on chassis 78-DC.
View original record X8783 do BM: c to EFC. c to S&A/Mr. Brook. Hm/AVS19/MW5.4.28. R.R.CRICKLEWOOD CHASSIS 78-DC. We have received from the above Department: 1. Phantom type dynamo No. IT-35 with a complaint of low…

scan0357 Instructing the reconditioning of a 40/50 dynamo RE25 to replace a modified machine for a customer.
View original record X.8783do To Mr. Brock. c. BY. EFC3/T10.5.28. We hand you herewith 40/50 dynamo RE25. which is of the old standard type. This machine, we understand from Mr. Clough, is to be reconditioned by you and…

scan0358 Complaint of 'High Output' from a Phantom type Dynamo, chassis 103.DC.
View original record RECEIVED c to EFC. [Strikethrough text] RECEIVED MAY 14 1928 X878360 Hm/AVS12/MW14.5.28. re CHASSIS 103.DC - N. DEPT. We have received from the above Dept., 1. Phantom type Dynamo No. UN-35 with a…

scan0359 The Phantom Dynamo's non-adjustable control brush and accumulator charging rates for chassis 79-AL.
View original record D/BP. c to EFC. Hm/NRC4/MW7.9.28. re CHASSIS 79-AL - STERNBERG. In reply to D/BP3/OG6.9.28., we would say that the Control Brush of the Phantom Dynamo is not adjustable, and in any case, the existing…

scan0360 Dynamo repairs and modifications for various car models for the month ending 15.12.30.
View original record X8783 E.F.C. Mr. Bailey. EJBL/EG.17.12.30. Repairs for month ending. 15.12.30. Dynamos. C.A.P. S.S. Type. ✓ 3 received for modification to High Output. C.A.P. Phantom. ✓ 11 received. 4 modification to…

scan0361 Monthly repair report detailing the status of various automotive components and the faults found.
View original record X8783. E.F.C. Mr Bailey [struck through] EJB2/EG.17.12.30. Repairs for month ending 15.12.30. Motors. 7JA. 20. HP. 12 received 7. Slipping drive. {Includes one in which the split ring which locks the…

scan0362 Repairs received for various electrical components between December 1930 and January 1931.
View original record X8783. BY. C.EFC. C.EM. EJB1/EG.3.2.31. Repairs received from Dec. 16th. 1930. to Jan. 31st. 1931. Cut-outs. 6 received, all requiring new contacts, 3 of these were also damaged by mishandling.…

scan0363 List of faults and repair notes for various types of dynamos.
View original record -2- EJB1/EG.3.2.31. Dynamos cont'd. 1. Brush sing. 1. Oily. 5. Convert to High Output. 1. Low charge (Comm.burnt). 2. Modify to 57 segs. 4. General overhaul. 40/50.HP. { 2. Convert to High Output.…

scan0364 Dynamo charging fault on Chassis 123. GY from Rippon Bros. Ltd.
View original record X8783 H.R. C.S.H. G.W. C.RM. EJB1/EG.2.9.31. Re Chassis 123. GY. Rippon Bros.Ltd. We do not agree that the fault of not charging is with the dynamo. We have not interfered with it in any way and it…

scan0365 Complaint from Rippon Bros. Ltd. about a faulty dynamo on a Phantom II, chassis 123.GY.
View original record X8783 DY C.to Gft. C.to Hs. C.to EP. C.to Gft/Mr.Brock. RECEIVED 2 SEP 1931 Hd/AVS.8/KH.2.9.31. RE: CHASSIS 123.GY - RIPPON BROS.LTD., We have received from the above customer 1.Phantom II type Dynamo…

scan0366 Complaint about a faulty dynamo with a dead short and sticking brushes from chassis 153.XJ, a Phantom II.
View original record X8783 BY. S.to Sft. C.to Hs. C.to MP. C.to Sft/Mr.Brock. Hd/AVS.13/KH.7.10.31. RE: CHASSIS 153.XJ - PHANTOM II R.V.GRIMSTON ESQ., We have received from the above customer 1.D.71958 Dynamo No.KW.55…

scan0367 Faulty dynamo from chassis 43.EH, detailing its issues and repair status.
View original record X8783 BY. C.to Hs. C.to EP. C.to Eft. Hd/AVS.7/KH.29.10.31. RE: CHASSIS 43.EH - 'N' DEPARTMENT We have received from the above Department 1.Dynamo No.HU.25.M. with a complaint of failure to charge,…

scan0368 Two dynamos returned from chassis 55-GX and 52-GX due to noise, requesting an examination and cost assessment for repairs.
View original record Eys. Sgds. MM. Hs. S/H/An.Brock. X8783 Hd/AV3.6/KH. 30.12.31. RE: CHASSIS NO.55-GX & 52-GX - 'N' DEPARTMENT. ------------------------------------------- We have received from the above Department…

scan0369 Water ingress and noisy brushes found in the dynamos of chassis 55.GX and 52.GX.
View original record By. C.SFT. (Struck through) C.HD. C.RM. X8783 SFT/EJB1/EG.31.12.31. RE; CHASSIS NO. 55.GX. & 52.GX. 'N' DEPT. With reference to the dynamos off these two chassis. We found traces of water in the…

scan0370 Cover note for a list detailing E.O.6 Magnetos returned to Messrs. North over a 6 month period.
View original record EFC. from ROY. ------- X8783 ROY4/MG30.5.27 ------------ MAGNETOS ________ Attached please find details of E.O.6 Magnetos returned to Messrs. North over the past 6 months. This represents nearly 1 in…

scan0371 List of Watford magnetos returned over the past 6 months for 40/50 and 20 HP models.
View original record To accompany ROY4/MG30.5.27 to EFC. WATFORD MAGNETOS RETURNED OVER THE PAST 6 MONTHS 40/50. E.O.6 6 - R.5024 6 - R.5103 5 - R.5151 1 - R.5194 5 - R.5229 7 - R.5271 14 - R.5348 10 - R.5422 17 - R.5587…

scan0372 Including technical reasons in reports for returned magnetos.
View original record X8783m To ROY. from EFC. EFC1/T31.5.27. MAGNETOS. We thank you for your ROY4/MG30.5.27. It would be more useful to us, however, if, when sending us the report of such returns, you would include the…

scan0373 Reasons for rejecting 83 magnetos over a six-month period.
View original record EFC, X 8783 mm ROY/JT1/HP2.6.27. Magnetos. Further to our memo ROY4/MG30.5.27; the chief reasons for our rejecting the 83 magnetos covering the past 6 months are as follows:- 56 - Knocks badly. 11 -…

scan0374 Correspondence regarding a magneto failure on Chassis 1-WJ, quoting the maker's report on required repairs and causes.
View original record X8783 COPY. N-S PN. A2C/H20.6.30. X7791 Re - CHASSIS 1-WJ. In your PN2/WT4.6.30, you asked for as much information as possible regarding the failure of the magneto upon the above car. I think I cannot…

scan0375 From PN to EFC regarding a magneto failure on trials car chassis No. 1-WJ.
View original record X8783 PN.1/WT23.6.30. X7791 S/W. EFC...from PN. Chassis No. 1-WJ. I was anxious to know why the magneto recently on this trials car had failed, and have received the enclosed memo from A. Do you…

scan0376 Potential magneto failure due to increased resistance in the secondary circuit.
View original record W/S. To PN. from EFC. X8783 EFC4/AD24.6.30. X.8783. CHASSIS 1-WJ. X.7791. In your note PNL/WT23.6.30 you enquire of us if we understand the paragraph which you have marked in red in memo A20/H2O.6.30.…

scan0377 Complaint from Rippon Bros. Ltd. regarding a faulty starter motor on chassis GAJ-14.
View original record X8783 EFC. Hm/AVS7/KW15.2.28. Chassis GAJ-14. Rippon Bros. Ltd. We have received from the above customer 1. D.51028 Starter Motor No. D-4-W complete with D.51338 Drive, with a complaint that same is…

scan0378 Clarifying a misunderstanding regarding a chargeable starter motor repair on Chassis 34 XJ, damaged by driver error.
View original record N-W. D. c. to Hcr. c. to Sft. c. to DY. c. to Hs/HEW. c. to HY. c. to Hm. RECEIVED 1931 MAY 23 X8783. 4S AB/H.22.5.31. re Chassis 34 XJ - Gardner We think that memo EJBL/EG.16.5.31 has been written…

scan0379 The failure of a starter motor on chassis 34-XJ due to improper assembly and customer misuse.
View original record X8783 Wor. from Hs/HEW. c. By c. Sft/Mr.Brock. Hs/HEW3/AD23.5.31. X6079 X8783. FAILURE OF STARTER MOTOR ON CHASSIS 34-XJ - N. DEPT. With reference to report EJEL/EG16.5.31 on this motor, Br's remarks…

scan0380 Faulty A.T. Speedometer reading, which varies with temperature.
View original record BY. c. Hs. c. CWB. c. JLE. X8783-p EP5/H. 2.3.28. re. A.T. SPEEDOMETER. FAULTY READING. X4308 In checking the Speedometer on the road during our final run of the chassis 29-FH, it was considered that…

scan0381 Temperature performance and calibration of an A.T. Speedometer.
View original record To EP. from EFC. c. BY CWB. c. JLE. By/Mtn. c. Roy/Ms. X8783 sp. EFC/T5.3.28. A.T. SPEEDOMETER. X 4308 Your reference EP5/H.2.3.28. Will you kindly note that the A.T. speedometer is considered an…

scan0382 Faulty switchbox returned due to a burnt out contact.
View original record X8783 ab 9.8.27. EFC from BY/RD. We have had another faulty switchbox returned - burnt out contact. BY/RD.

scan0383 Faulty switchbox on Chassis 35-DC, requesting an examination and advice on repair costs.
View original record X6788 slo EY c to EFC c to Mr. Brock Hm/AVS16/MW24.2.28. re CHASSIS 35-DC - R.R.CRICKLEWOOD. We have received from the above Department. 1. D.70548 Switchbox No.CU-65 with a complaint that same is…

scan0384 Arranging for a chief electrician to visit Derby for training on the repair of chassis switchboxes.
View original record N/W. Hs/HEW. c. BV. X8783 Br1/WG27.5.31. X.8783 X.6070 TECHNICAL - RE REPAIR OF CHASSIS SWITCHBOXES. Many thanks for your Hs/HEW5/AD23.5.31. We are pleased to note that you agree to our undertaking…

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