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scan0001 |
Note for the complaint file regarding a customer's comments on Bentley steering and potential guarantee violation.
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NOTE FOR THE COMPLAINT FILE. c. to W. (Hd) and (Hs.) Captain A.G. Frazer Nash. B.102-GA. The above owner telephoned to Bly. and then to myself on, I think, the 5th inst. Apparently his object in…
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scan0002 |
A complaint case from Capt. Frazer Nash concerning the steering of his car.
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S/W. Hq. c. to Hs. W. HS. Rm x261 H/DW.16/MD.1.9.36. Complaint Case. Re: Capt. Frazer Nash - B-102-GA. ------------------------------------ Have you yet heard anything from the above re bringing his…
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scan0003 |
Internal correspondence regarding a complaint case for Chassis No. B.102-GA.
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Typed Text: W/S. c to Hs. COMPLAINT CASE. Re: Chassis No.B.102-GA - Capt.Frazer Nash. H/DW16/MD1.9.36. We - Service Department - have not heard anything further re Captain Frazer Nash's car. Possibly…
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scan0004 |
Performance issues and requested modifications for a customer's 4¼-litre Bentley car.
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S/W. PRIVATE. x261 To Rm. from Lp. [Handwritten initials] Dear Rm., Fraser Nash was on the telephone this morning. As you may know he has a 4¼-litre Bentley car, the performance of which gives him…
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scan0005 |
Follow-up on Captain Frazer-Nash's complaint about his car's steering.
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x261 Hs. D/AWS5/S.17.9.36. Complaint Case. Chassis No.B.102-GA. - Captain Frazer-Nash. Kindly note Sales Department are asking if we have heard anything from Capt Frazer-Nash about bringing his car to…
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scan0006 |
Letter of complaint from A.G. Frazer Nash regarding faults on a 4 1/4-litre Bentley chassis No. B.102.GA.
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G.W.H Please return for files x261 A.G. FRAZER NASH, M.I.A.E., A.M.I.MECH.E. TELEPHONE: KINGSTON 5701 TELEGRAMS: PHONE, KINGSTON 5701. London Road Works, Kingston-on-Thames. 11th September 1936.…
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scan0007 |
Recent vehicle troubles including a pump replacement, a broken stone guard, and a dynamo charging issue.
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- 2 - received that night and attempted to fit as I had an important meeting on Air Ministry work in London the next day. To my surprise I found it quite impossible to get the old pump off without…
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scan0008 |
Engine performance, propeller shaft shudder, and a detailed critique of the steering system.
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- 3 - 11.9.36. is still needed are:- (a) The engine will not run comfortably on any fuel other than Discol as it knocks badly on most petrols, although it is not so bad when using Regent Super or Esso…
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scan0009 |
Letter providing feedback on a car's steering and handling, comparing its performance to a Bentley.
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- 4 - exerting a clamping action between the cup and the ball, even though this itself may be slight. I also consider that the amount of "wind up" on the steering wheel is too much, and the…
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scan0010 |
Closing page of a letter discussing steering and a repaired distributor mushroom.
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- 5 - (c) steering. Yours truly, A.H. Gwyn-harl. P.S. I hope you admire the repair I made on the distributor mushroom, which I understand Kingsbury Works sent up to Derby for inspection.
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scan0011 |
Internal report on customer complaints and planned service for Mr. A. G. Frazer Nash's Bentley.
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To Hs. X261 Cricklewood, Sept. 18th, 1936. Mr. A. C. Frazer Nash's Bentley. I have been over to Kingsbury and interviewed Mr. Clark with regard to Mr. Nash's Bentley. They have not heard from him for…
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scan0012 |
Letter to A.G. Frazer Nash regarding faults with steering and idling.
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x261 Hs/Rm.15/KW. Exptl. Dept. 21st Sept., 1936. A.G. Frazer Nash, Esq., London Road Works, Kingston-on-Thames. Dear Sir, Mr. Hives has handed me your letter of the 11th September, and we have been…
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scan0013 |
Letter from A.G. Frazer Nash detailing car performance issues including detonation, idling and propeller shaft shudder.
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A. G. FRAZER NASH, M.I.A.E., A.M.I.MECH.E. TELEPHONE: KINGSTON 5701. TELEGRAMS: PHONE, KINGSTON 5701. Please Note New Address and Telephone No. OAKCROFT ROAD, KINGSTON-BY-PASS, TOLWORTH, SURREY…
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scan0014 |
Page 2 of a letter discussing the driving experience and improved acceleration of a 3.5-litre car.
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- 2 - I am sorry to be a nuisance to you at a busy time, but I had so much pleasure from driving the 3½-litre earlier in the year that if I could get the present car to my satisfaction, with its…
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scan0015 |
Letter from A. Frazer Nash to Bentley Motors Ltd regarding a detonation issue on car B.102-GA.
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C O P Y Ref: H24/H22936 28th September 1936. Messrs. Bentley Motors Ltd. 16 Conduit St. W.1. Dear Sirs, Car No. B.102-GA I thank you for your letter of the 22nd instant under the above references, and…
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scan0016 |
Letter to A.G. Fraser Nash suggesting a test with an experimental engineer to investigate a complaint.
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X261 Copies sent to C. Bly. GWH. A.G. Fraser Nash Esq., Oakcroft Road, Kingston By-pass, Tolworth, Surrey. Dear Sir, Thank you for your letter of the 28th September. We have an experimental engineer…
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scan0017 |
Letter discussing a complaint case regarding engine detonation and a defective voltage control unit.
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X761 COMPLAINT CASE. S/W. (Hs/Rm.) c. to K. Frazer Nash. B.102-GA. H7/H29.9.36. Mr. Frazer Nash advises us that he has written about a number of points to Hs. and has had a reply from Rm. stating that…
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scan0018 |
Letter from Bentley Motors to Captain A.G. Frazer Nash regarding issues with Bentley car No. B.102-GA.
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H6/H29936. 29th September, 1936. Captain A.G. Frazer Nash, M.I.A.E., A.M.I.Mech.E. Oakcroft Road, Kingston By-Pass, Tolworth, SURREY. Dear Sir, Re: Bentley car No. B.102-GA. We thank you for your…
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scan0019 |
Cover note attaching copies of recent correspondence with A.G. Frazer Nash Esq.
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W/S - H. X261 Hs/Rm.19/KW.30.9.36. B-102-GA. A.G. Frazer Nash Esq. Replying to H7/H.29.9.36, we attach copies of our recent correspondence with the above owner. Hs /Rm.
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scan0020 |
Letter from A.G. Frazer Nash agreeing to a suggestion and arranging a meeting with an experimental engineer.
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x261 A.G. FRAZER NASH, M.I.A.E., A.M.I.Mech.E. TELEPHONE: KINGSTON 5701. TELEGRAMS: PHONE, KINGSTON 5701. Please Note New Address and Telephone No. OAKCROFT ROAD, KINGSTON BY-PASS, TOLWORTH, SURREY…
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scan0021 |
Letter discussing a customer complaint case regarding car alterations and detonation issues.
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urgent 125 S/W. to K. - per bag. RM RECEIVED OCT 1936 H8/H1.10.36. complaint case. A.G.FRASER NASH. - B.102-GA. Further to H7/H29.9.36. we enclose a copy of a letter received from this owner this…
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scan0022 |
Letter from A. G. Frazer Nash to Bentley Motors Ltd. summarizing points for vehicle repair and modification.
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A. G. FRAZER NASH. Oakcroft Road, Kingston By-Pass, Tolworth, Surrey. Tel. Elmbridge 1168-9. 30th September, 1936. Messrs. Bentley Motors Ltd., 16, Conduit Street, W.1. For the attention of Mr.…
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scan0023 |
Letter from A. Frazer Nash discussing transmission shudder issues and arranging a meeting with an engineer.
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- 2 - (6) Transmission shudder: This occurs only either when disengaging the clutch at very slow speeds or when the clutch is partially engaged as, for example, when working slowly along in a traffic…
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scan0024 |
Confirming receipt of information regarding A. Frazer Nash's Bentley and a planned visit to the Bentley Depot.
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To Hs/Rm. x261h Levallois, October, 2nd, 1936. I have received the various memos. relating to A.Frazer Nash's Bentley. I shall be at Kingsbury Monday morning, October 5th, and will go into the matter…
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scan0025 |
Response to Capt. A.G. Frazer Nash regarding issues with front axle lean, steering, and engine pinking.
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W/K. c.c. to H. c.c. to GWH. x261 h Hs/Rm.8/KW.).10.36. B-102-GA. Capt. A.G. Frazer Nash. With reference to Mr. Frazer Nash's letter of the 30th Sept., the controversial points appear to be reduction…
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scan0026 |
The despatch of parts for Capt. Frazer Nash's car B-102-GA.
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To Hd. c. to Wor. c. to E. c. to H. x261/h Hs/Rm.17/KW.9.10.36. Capt. Frazer Nash's Car - B-102-GA. Attached is copy of a report we have received from Hancock on Capt. Frazer-Nash's car. We shall be…
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scan0027 |
Discussions with Capt. Frazer Nash regarding vehicle modifications and faults.
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To Rm. Cricklewood. Oct. 8th. 1936. My reports were not forwarded yesterday owing to my being held up at Kingsbury. I have been there again this morning and interviewed Capt. Frazer Nash. The…
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scan0028 |
Investigation report into a hissing noise, customer feedback, and a list of parts to be supplied.
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-2- (5) A hissing noise underneath when hot. Investigation. ------------- Generally Capt. Frazer Nash was reasonable and if we make the car a good standard I believe he will be satisfied. He stated…
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scan0029 |
Short memo confirming receipt of a satisfactory letter and enclosing a copy of another letter.
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261 -> S/W....Rm. c. to Hs. By. --- C9/C24.11.36 Re B.102.GA..A.Frazer Nash Rm8/AP23.11.36 ------- I note you have received a satisfactory letter from Mr.Frazer Nash. I enclose copy of one he wrote to…
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scan0030 |
Letter from A. Frazer Nash to Bentley Motors regarding the performance of chassis B.102.GA after improvements.
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COPY A.G.Fraser Nash, M.I.A.E.,A.M.I.Mech.E., Oakcroft Road, Kingston-by-Pass, Tolworth, Surrey. 19th November 1935. Messrs.Bentley Motors Ltd., Kingsbury Road, Hendon, N.W.9. Dear Sirs, Re Chassis…
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scan0031 |
Inquiring about special modifications made to Captain Fraser Nash's car, chassis B.102-GA.
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G.W.H 261 # R A S/W. Captain Fraser Nash - B.102-GA. H.10/H11.5.37. You will recall that this car was at K. in November last when certain work was done in collaboration with you - possibly the…
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scan0032 |
Referring to a previous report sent to Capt. Fraser Nash.
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261H W/S. H. from Rm. Rm3/R.19.5.37. Capt. Fraser Nash - B.102.GA. In our memo Hs/Rm17/KW.9.10.36., we attached a copy of Mr. Hancock's report on this car dated Oct. 8th,1936. If you will refer to…
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scan0033 |
Owner's complaint report for a Bentley 4 1/4 litre Park Ward Saloon regarding a rear axle failure.
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BENTLEY OWNER'S COMPLAINT REPORT SG. HS. C. E. RM. DA. BY. MX. RHC. Chassis No. B.102.GA. Delivery Date: 5.6.36. Owner: Captain Frazer Nash. Type of Body: Park Ward Saloon. Mileage: 19493. Report No.…
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scan0034 |
Propaganda opportunity involving Geoffrey Smith testing a Bentley.
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S/W. Hs.....from C. X7967 C16/D9.8.33 Geoffrey Smith will be going for his holidays, I think at the end of this week, and he suggested that if he could put in a couple of days with your testers on the…
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scan0035 |
Axle tube failure on a Bentley car at Chateauroux and arranging a replacement car for a demonstration.
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W/S. C. From Hs. C. to Wor. Vnalm. (Handwritten) Hs.5/MJ.10.8.33. Replying to C.16/D9.8.33. We have had trouble with the Bentley car running at Chateauroux owing to an axle tube breaking. The reason…
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scan0036 |
Confirming arrangements for borrowing an Open Touring car.
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S/W Rm.. from C. [struck through] LID v7961 See me C5/C22.9.33 Re Bentley. H/S With reference to our conversation on the telephone yesterday, I am glad to note you will be able to let me have the Open…
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scan0037 |
Confirmation memo regarding an open Bentley car's arrival at Conduit Street.
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W/S: To C. from Hs/Rm. 8796 Hs/Rm. 8/KT. 23.9.33. OPEN BENTLEY CAR. This is to confirm that the open Bentley will be at Conduit Street at midday on Monday the 25th inst. We have asked the driver to…
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scan0038 |
Requesting remarks on attached correspondence concerning Mr. Geoffrey Smith.
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Hs. E BY from Wor. Wor3/T2.6.34. Re B.67-AE. Mr. Geoffrey Smith. I attach hereto copy of correspondence received from C (C4/C30.5.34). Will you please let me have your remarks.? Wor. attd
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scan0039 |
Customer's feedback on clutch judder and carburetter flooding.
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COPY. S/W. Wor...from C. C4/C30.5.34 Re B-67-AE... Mr. Geoffrey Smith. ------- I enclose copy of letter received from Mr. Geoffrey Smith, which I think you will be interested to see because you will…
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scan0040 |
Letter detailing performance feedback on a Bentley after a 1600-mile rally, noting issues with clutch judder and carburettor flooding.
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COPY. Iliffe & Sons, Ltd., Dorset House, Tudor Street, E.C.4. 29th May, 1934. W.M. Cowen, Esq., Messrs. Bentley Motors Ltd., 16, Conduit Street, W.1. Dear Mr. Cowen, I have just returned from the…
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scan0041 |
Page 2 of a letter from Geoffrey Smith, relaying a message from Charles A. Cochrane regarding his Bentley.
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-2- By the way I mentioned to you Mr. Charles A. Cochrane's message with regard to his car, and it reads as follows:- "Very pleased with Bentley over here (Rome, Italy) everyone very interested. No…
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scan0042 |
Issues with a Bentley's lighter flywheel causing clutch judder and a problem with carburetter flooding.
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To Wor. from E. c. Hs. By. re B-67-AE Mr Geoffrey Smith. Replying to your memo Wor.3/T.2.6.34, I think we must accept that with the lighter flywheel fitted to the Bentley, it is necessary to rev…
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scan0043 |
Technical memorandum discussing synchromesh noise and float chamber needle issues.
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To Wor. c. to L. c. to By. + 7961 Hs/Rm.1/KW. 8.6.34. B-67-AE. Mr. Geoffrey Smith. With reference to Wor.3/T. 2.6.34. (1) We have found that the synchromesh mechanism is the main cause of the noise…
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scan0044 |
Cover note referencing a letter from Mr. Geoffrey Smith regarding gear ratios.
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E. HS. EP. x7961 Wor3/R.1.10.34. Please see copy of Mr. Geoffrey Smith's letter dated the 27th ultimo sent to us by C. We would draw E's special attention to last paragraph re gear ratios. Wor.
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scan0045 |
The performance of a Bentley after a 9,000-mile trip through Europe, detailing issues with gearing, suspension, steering, and brakes.
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C O P Y. Iliffe & Sons, Ltd., Dorset House, Stamford Street, S.E.1. 27th September 1934. W.M. Cowen, Esq., Messrs. Bentley Motors (1931) Ltd., Conduit Street, London. W.1. Dear Mr. Cowen, Some years…
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scan0046 |
Letter from Geoffrey Smith detailing feedback and criticisms of a Bentley after a Continental trip.
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-2- I definitely use them. I would add that I had no occasion to adjust the brakes on this Continental trip, save for a turn to the wing nuts of the front brakes. Ground clearance is barely enough…
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scan0047 |
Feedback on a Bentley's brakes and an oil leakage issue.
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4796/ To Wor. from E. c. Hs. EP. E.1/HP.2.10.34. re Mr Geoffrey Smith's Bentley. Replying to your memo Wor.3/R.1.10.34, the points which Mr Smith has criticised on the Bentley are generally receiving…
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scan0048 |
Request for comments on a letter from Mr. Geoffrey Smith.
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Hs. from Wor. Rm x7961 Wor7/R.20.11.34. Wor3/R.1.10.34. accompanied a copy of Mr. Geoffrey Smith's letter dated the 27th September, sent to us by C. Have you any comments to make, please, because Mr.…
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scan0049 |
Responding to Mr. Geoffrey Smith's criticisms of his Bentley car, addressing suspension, steering, brakes, and ground clearance.
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To Wor. from Hs/Rm. *7961 Hs/Rm.8/KW.21.11.34. Mr. Geoffrey Smith's Car. Replying to Wor.7/R.20.11.34, we consider that Mr. Geoffrey Smith's letter was a very intelligent criticism of the Bentley.…
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scan0050 |
Resolutions for issues concerning front wing movement, clutch, and exhaust system noise.
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-2- Hs/Rm.8/KW.21.11.34. (5) Front Wing Movement. This of course has been dealt with with the stabilising bumper bar. (6) Clutch. This has been dealt with with the anti rattle synchromesh scheme…
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scan0051 |
Potential cures for a customer's car, referencing another vehicle's 10,000-mile run.
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Hs/Rm. from Wor. Wor2/R.22.11.34. Mr. Geoffrey Smith's car - B-67-AE. Hs/Rm.8/KW.21.11.34. Paragraph 3 of your memo. Can the cure which will be tried on 5-B-IV for the 10,000 mile run be applied to…
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scan0052 |
Potential fix for Mr. Geoffrey Smith's car, B-67-AE, involving new axle shafts.
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View original record |
To Wor. from Hs/Rm. +7961 Hs/Rm.24/KW.22.11.34. Mr. Geoffrey Smith's Car - B-67-AE. Replying to Wor2/R.22.11.34, the cure fitted to 5-B-IV at present can be applied to any car. As we have done it, it…
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scan0053 |
Requesting remarks on an attached document concerning lead bronze bearings for Mr. Geoffrey Smith's car.
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x761 Hs/Rm. from Wor. RHC Worl/M.12.8.35. LEAD BRONZE BEARINGS. Attached herewith is copy of Bs8/KW.9.8.35. Will you kindly let me have your remarks as soon as possible regarding Mr. Geoffrey Smith's…
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scan0054 |
Service, drop-off, and collection arrangements for a customer's car.
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View original record |
COPY. S/W. Hy. Bs8/KW.9.8.35. Lead Bronze Bearings. Hyl/R2.8.35. We have now informed Mr. Minchin that if he is able to let you have his car you will endeavour to complete the work in 4 days. When we…
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scan0055 |
Cover note discussing changing a customer's car back to the old type of bearings.
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View original record |
Hs. from Wor. Wor6/R.17.10.35. I attach Cx6/KW16.10.35., together with a letter from Mr. Geoffrey Smith. Will you kindly let me know what I should say in reply. It does, however, seem to me that we…
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scan0056 |
Letter regarding oil consumption and engine noise issues for Mr. Geoffrey Smith's car, chassis NoB-IIO-DG.
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View original record |
S/W. Hs/Rm. [Handwritten: Rm] Chassis NoB-IIO-DG - Geoffrey Smith. Cx8/KW11.11.35. BY informs me in BY/Cgh.16/G8.11.35 that you would like to have this car back to put right the matter of the…
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scan0057 |
Customer's car with high oil consumption and noise issues when cold.
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X261 W/S - Cx. Hs/Rn.7/KW.13.11.35. Chassis No. B-110-DG. Geoffrey Smith. Replying to Cx.8/KW.11.11.35, we can deal with Geoffrey Smith's car any time he can let us have it. We consider that if he is…
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scan0058 |
Confirming test completion for Mr. Geoffrey Smith's car, chassis B-110-DG.
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View original record |
x261 To Wor. from Hs/Rm. Hs/Rm.12/KW.18.11.35: Chassis B-110-DG. Mr. Geoffrey Smith. Replying to Wor.3/R.15.11.35, our tests are now completed, and we can receive Mr. Smith's car at any time. Hs/Rm.
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scan0059 |
Letter from Geoffrey Smith to W. A. Robotham regarding high oil consumption in a car.
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View original record |
TELEPHONE: HOP 3333 (50 LINES) TELEGRAMS: AUTOCARS, SEDIST, LONDON. Iliffe & Sons Ltd. Dorset House, Stamford Street, London. S.E.1. 27th November, 1935. W. A. Robotham, Esq., Messrs Bentley Motors…
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scan0060 |
Letter to Geoffrey Smith of Messrs. Iliffe & Sons Ltd. regarding arrangements to receive his car for six working days.
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x261 Exptl. Dept: Hs/Rm.7/KW. 2nd December, 1935. Geoffrey Smith, Esq., Messrs. Iliffe & Sons Ltd., Dorset House, Stamford Street, LONDON, S.E.1. Dear Mr. Smith, Thank you for your letter of the 27th…
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scan0061 |
Mr. Geoffrey Smith's car regarding bad oil consumption and the options for its lead bronze bearings.
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View original record |
S/W Hs/Rm F. DODD. x261 C17/C10.12.35 Re B.110.DG..Mr.Geoffrey Smith. I met Mr.Geoffrey Smith today and he tells me that he is sending his car to you this weekend so that you may examine the lead…
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scan0062 |
Letter to Mr. Geoffrey Smith arranging a convenient time for experimental work to be carried out on his car.
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View original record |
x261 Exptl. Dept. Hs/Rn.19/KW. 12th December, 1935. Geoffrey Smith, Esq., Iliffe & Sons Ltd., Dorset House, Stamford Street, LONDON, S.E.1. Dear Mr. Geoffrey Smith, Thank you for your letter of the…
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scan0063 |
Letter from Iliffe & Sons Ltd. to Mr. Robotham regarding work carried out on a Bentley and arrangements for its collection.
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TELEPHONE: HOP 3333 (50 LINES) TELEGRAMS: AUTOCARS, SEDIST, LONDON. F. Dodd. X261 Iliffe & Sons Ltd. Dorset House Stamford Street, London, S.E.1. 18th December, 1935. W. A. Robotham, Esq., Rolls Royce…
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scan0064 |
Letter to Mr. Geoffrey Smith regarding delays in road testing his car due to bad weather.
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View original record |
xle | Exptl. Dept. Hs/Rm.28/KW. 20th December, 1935. Geoffrey Smith Esq., Messrs. Iliffe & Sons Ltd., Dorset House, Stamford Street, LONDON, S.E.1. Dear Mr. Geoffrey Smith, Thank you for your letter…
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scan0065 |
Letter concerning the delayed collection of a Bentley due to dangerous road conditions and alternative travel arrangements.
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View original record |
TELEPHONE: HOP 3333 (50 LINES) TELEGRAMS: AUTOCARS, SEDIST, LONDON. x-261 Iliffe & Sons Ltd. Dorset House, Stamford Street, London. S.E.1. 23rd December, 1935. W. A. Robotham, Esq., Rolls Royce…
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scan0066 |
Letter confirming arrangements for the delivery of a Bentley car to Mr. Geoffrey Smith.
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View original record |
X261 Exptl. Dept. Hs/Rm.20/KW. 23rd December, 1935. Geoffrey Smith, Esq., Messrs. Iliffe & Sons Ltd., Dorset House, Stamford Street, LONDON, S.E.1. Dear Mr. Geoffrey Smith, Confirming this morning's…
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scan0067 |
Work to rectify excessive oil consumption on car B-110DG, with comparative test results.
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View original record |
x761 To Hs/Rm. Hs/FD.B/JH. 2.1.36. Re B-110DG. Mr Geoffrey Smith. The following work has been carried out on the above car by the Repair Dept. in connection with the excessive oil consumption. (1) 1…
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scan0068 |
Covering note regarding a letter received from the Managing Editor of 'Autocar'.
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View original record |
261 S/W Rm/Gry C12/C22.3.37 I enclose copy of letter received from Mr.Geoffrey Smith, Managing Editor of the "Autocar." I shall be glad to have any information you can give me on the matter. C.
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scan0069 |
Copy of a letter to Bentley Motors requesting the fitting of bigger tyres to a car for experimental purposes.
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View original record |
COPY Geoffrey Smith, Iliffe & Sons, Ltd., Dorset House, Stamford St., S.E.1. 19th March 1937 W. Cowen, Esq., Bentley Motors (1931) Ltd., 16, Conduit Street, W.1. Dear Mr. Cowen, After 9,000-odd miles…
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scan0070 |
Feasibility and implications of fitting larger tyres to Mr. Geoffrey Smith's Bentley.
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View original record |
261 W/S. C. from Rm/Gry. Rm/Gry4/R.23.3.37. Re: Larger Tyres on Mr. Geoffrey Smith's Bentley. The larger tyre of which we have most know- ledge is the 6 x 17, which Lp. has had on his car for about…
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scan0071 |
Questioning the benefit of fitting larger tyres to Mr. Geoffrey Smith's Bentley and inquiring about alternatives.
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261. S/W Rm/Gry. C14/C24.3.37 Re Larger Tyres on Mr.Geoffrey Smith's Bentley car. Hm/Gry4/R23.3.37 ----- I note what you say concerning larger tyres. Do I understand from the last paragraph of your…
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scan0072 |
The trade-offs of fitting larger tyres to a Bentley, considering ride comfort versus handling and steering.
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261 W/S. C. from Rm/Gry. Rm/Gry5/R.25.3.37. LARGER TYRES ON GEOFFREY SMITH'S BENTLEY. C14/C24.3.37. We did not intend to imply that 6 x 17 tyres are no improvement. They are bound to have a longer…
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scan0073 |
Analysis of a broken piston from chassis B.100-GA, discussing material composition and potential improvements.
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w/s (c) c. Rm/Mts. BY.9/G.24.5.37. 261 HTHS See me Rm CHASSIS B.100-GA. GEOFFREY SMITH, ESQ. RE: BROKEN PISTON. ----------------------- C.5/G.22.5.37. Referring to the piston which failed in Mr.…
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scan0074 |
Report discussing a piston failure in Mr. Geoffrey Smith's car, linking it to driving habits and temperature effects.
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- 2 - the car. This, in turn, would not act as an increased low temperature treatment, and if it should happen that Mr. Geoffrey Smith is a man who does not drive all-out regularly then the…
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scan0075 |
Investigating the failure of pistons on Geoffrey Smith's car, proposing material changes and further testing.
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Rm. c.C. c.Hs. 261 BY.1/G.26.5.37. MATTHEWS. RE: FAILURE OF PISTON ON GEOFFREY SMITH'S CAR B.100-GA. -------------------------------------------------- The results of the investigations which have…
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scan0076 |
Scrapped pistons and the recommendation for future engine bed testing.
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- 2 - BY.1/G.26.5.37. (b). Unfortunately the four other pistons in the set which were undamaged were scrapped in order to make careful comparisons of the metallurgical condition of the unbroken as…
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scan0077 |
Arrangements for Mr. Geoffrey Smith's visit to the works concerning his chassis, B.137-KU.
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3RD WEEK IN AUG - Hs. at W. 261 Hn.6/MK.21.7.37. B.137-KU, Mr. Geoffrey Smith. The following is an extract from a letter recently received from Mr. Geoffrey Smith :- "Incidentally, Mr. Hives mentioned…
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scan0078 |
Invitation to Geoffrey Smith of Messrs. Iliffe & Sons Ltd. to visit the Derby factory to discuss a new chassis on test.
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Rm7/R. 23rd July, 1937. 261 Geoffrey Smith, Esq., Messrs. Iliffe & Sons Ltd., Dorset House, Stamford Street, S.E.1. Dear Mr. Geoffrey Smith, I understand from Mr. Cowen that you would like to come up…
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scan0079 |
Letter from Iliffe & Sons Ltd. arranging a suitable date for a visit to Derby.
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TELEPHONE: WATERLOO 3333 (50 LINES). TELEGRAMS: AUTOCARS,SEDIST,LONDON. Iliffe & Sons Ltd. Dorset House Stamford Street, London. S.E.1. 261SS 26th July, 1937 W. A. Robotham, Esq., Messrs Rolls-Royce,…
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scan0080 |
Letter to Geoffrey Smith regarding the scheduling of a visit in August.
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261 SS. Rm8/R. 28th July, 1937. Geoffrey Smith, Esq., Director, Messrs. Iliffe & Sons Ltd., Dorset House, Stamford Street, E.C.1. Dear Mr. Geoffrey Smith, Thank you for your letter of July 26th. As…
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scan0081 |
Letter from Iliffe & Sons Ltd. to W. A. Robotham regarding the arrangement of a meeting.
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TELEPHONE: WATERLOO 3333 (50 LINES). TELEGRAMS: AUTOCARS, SEDIST, LONDON. Iliffe & Sons Ltd. Dorset House Stamford Street, London, S.E.1. 261g 11th August, 1937. W. A. Robotham, Esq., Messrs…
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scan0082 |
Telephone message from Mr. Geoffrey Smith of 'Autocar' to reschedule a visit.
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Gmy Please forward to Rm. KW HS. c. to Rm. 11.8.37. Mr. Geoffrey Smith of the 'Autocar' telephoned this afternoon, and said that as he understood both you and Rm. were away from the Works, he proposed…
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scan0083 |
Letter to Geoffrey Smith of The Autocar magazine confirming arrangements for a visit to the Works.
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Copy for Rm Hs.1/KW. 261 Crs 13th August, 1937. Geoffrey Smith, Esq., The Autocar, Dorset House, Stamford St., LONDON, S.E.1. Dear Mr. Geoffrey Smith, With reference to your telephone conversation…
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scan0084 |
Letter from S. Smith & Sons regarding the dial schemes for Mr. Geoffrey Smith's Bentley.
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105 CONTRACTORS TO ADMIRALTY, WAR OFFICE & AIR MINISTRY ENGINEERING & ALLIED EMPLOYERS NATIONAL FEDERATION 1896 BY APPOINTMENT TO HIS MAJESTY THE KING TELEPHONE: GLADSTONE 3333 (20 LINES) TELEGRAMS:…
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scan0085 |
Letter from The Autocar magazine requesting data on brake gear weight, transmission loss and weight distribution for a paper.
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261g The Autocar The Leading Motoring Journal PROPRIETORS: ILIFFE & SONS LTD. Telegrams: AUTOCARS, SEDIST, LONDON. AUTOPRESS, BIRMINGHAM. AUTOCAR, COVENTRY. ILIFFE, MANCHESTER. ILIFFE, GLASGOW…
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scan0086 |
Letter from the Managing Editor of 'THE AUTOCAR' requesting data on over and under steering tests.
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THE AUTOCAR—Continuation 3rd June, 1938 W. A. Robotham, Esq., Rolls-Royce, Ltd. steering having regard to your special test for over and under steering. I am afraid I am asking you a lot, but if you…
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scan0087 |
Letter to Geoffrey Smith of Messrs. Iliffe & Sons Ltd. acknowledging his letter and promising a follow-up note.
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261g Rml/R. 8th June, 1938. Geoffrey Smith, Esq., Director, Messrs. Iliffe & Sons Ltd., Dorset House, Stamford Street, S.E.1. Dear Mr. Geoffrey Smith, Thank you for your letter. I will endeavour to…
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scan0088 |
Letter to 'The Autocar' magazine comparing the weight of American and British cars.
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261g. Rml/R. 16th June, 1938. Geoffrey Smith, Esq., Managing Editor, "The Autocar", Dorset House, Stamford Street, S.E.1. Dear Mr. Geoffrey Smith, Here is an attempt to answer your letter of June 3rd.…
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scan0089 |
Comparison of English and American car manufacturing specifications and weight-saving measures.
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-2- Their quantities are so great that it pays them to spend a large sum of money to save a small amount of material. As an example, in a busy year the saving of one cent's worth of copper on the…
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scan0090 |
Comparison of American and British motor-car design, focusing on steering, streamlining, and engine technology.
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-4- 14.6.38. The Oldsmobile is a good example of how well some of the American Motor-car Manufactuers have tackled the steering problem with reference to cornering. Success in this direction cannot,…
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scan0091 |
Comparing vehicle design philosophies, including weight, transmission loss, weight distribution, and handling characteristics.
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-3- 14.6.38. One other feature is not generally appreciated, i.e., a high motor-car with plenty of ground clearance can be built on a shorter wheelbase than a low motor-car. Shorter wheelbases save…
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scan0092 |
Letter from the Managing Editor of The Autocar magazine to W. A. Robotham regarding data for a paper for the I.A.E.
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261g. The Autocar The Leading Motoring Journal PROPRIETORS: ILIFFE & SONS LTD. Telegrams: AUTOCARS, SEDIST, LONDON. AUTOPRESS, BIRMINGHAM. AUTOCAR, COVENTRY. ILIFFE, MANCHESTER. ILIFFE, GLASGOW.…
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scan0093 |
Letter from The Autocar magazine requesting comments on a paper about the Modern Car.
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The Autocar The Leading Motoring Journal PROPRIETORS: ILIFFE & SONS LTD. Handwritten: +204- 2617. Telegrams: AUTOCARS, SEDIST, LONDON AUTOPRESS, BIRMINGHAM AUTOCAR, COVENTRY ILIFFE, MANCHESTER ILIFFE,…
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scan0094 |
Letter responding to a paper, querying the practicality of car air-conditioning and full-flow oil filters.
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261g. Rm9/R. 4th. October 1938. Geoffrey Smith, Esq., Messrs. Iliffe & Sons Ltd., Dorset House, Stamford, LONDON, S.E.1. Dear Mr.Geoffrey Smith, Many thanks for your letter. I thought your paper was…
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scan0095 |
Letter to G. Smith, Esq. discussing the effectiveness of by-pass oil filters and critiquing recent technical articles.
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G.Smith, Esq. -2- 4th. October 1938. The By-pass filter on the other hand, is constantly dealing with a small flow of oil at low pressure and could abstract the dirt from this oil most effectively.…
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scan0096 |
Letter from the Managing Editor of 'The Autocar' magazine to W. A. Rowbotham.
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261 The Autocar The Leading Motoring Journal PROPRIETORS: ILIFFE & SONS LTD. Telegrams: AUTOCARS, SEDIST, LONDON AUTOPRESS, BIRMINGHAM. AUTOCAR, COVENTRY ILIFFE, MANCHESTER. ILIFFE, GLASGOW.…
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scan0097 |
Letter from Iliffe & Sons Ltd. regarding the dispatch of a new journal, 'AIRCRAFT PRODUCTION'.
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261. TELEPHONE: WATERLOO 3333 (50 LINES). TELEGRAMS: AUTOCARS, SEDIST, LONDON. Iliffe & Sons Ltd. Dorset House Stamford Street, London. S.E.1. 25th October, 1938. W. A. Robotham, Esq., Rolls-Royce…
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scan0098 |
Letter from The Autocar magazine discussing air-conditioning and oil filters.
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The Autocar The Leading Motoring Journal PROPRIETORS: ILIFFE & SONS LTD. Telegrams: AUTOCARS, SEDIST, LONDON. AUTOPRESS, BIRMINGHAM. AUTOCAR, COVENTRY ILIFFE, MANCHESTER. ILIFFE, GLASGOW. Telephones:…
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scan0099 |
Letter from the Managing Editor of The Autocar to W. A. Robotham regarding filters and technical articles.
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THE AUTOCAR—Continuation 26th October, 1938 W. A. Robotham, Esq. 'General' filter, manufactured by British Filters Ltd., of Aircraft House, Market Harborough. I am going into this - also the…
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scan0100 |
List of vehicle faults and issues to be addressed.
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Oil leaks round rivets. Smel to a wheel Repem Valves, front dampers. Delco rubbers on dampers on connection. Metal washers Delco rubbing blocks wearing out. Distributor tracking. De rate rear brakes…
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scan0101 |
Letter to the Managing Editor of 'The Autocar' magazine regarding a technically inaccurate article on crankshafts.
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261. Rm5/R. 29th October, 1938. Geoffrey Smith, Esq., Managing Editor, "The Autocar", Dorset House, Stamford Street, S.E.1. Dear Mr. Geoffrey Smith, Many thanks for your letter of October 26th. I…
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scan0102 |
Page two of a letter to Geoffrey Smith, Esq. regarding by-pass filters and engine cleaning.
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Geoffrey Smith, Esq. -2- 29.10.38. With reference to by-pass filters, our case is perhaps exceptional, and we take particular pains to clean the engine while it is being run in at the Factory by means…
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scan0103 |
Letter from 'The Autocar' magazine discussing reader contributions and a scheduling conflict for a paper reading.
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The Autocar The Leading Motoring Journal PROPRIETORS: ILIFFE & SONS LTD. Handwritten: 1204? 261. Telegrams: AUTOCARS, SEDIST, LONDON. AUTOPRESS, BIRMINGHAM. AUTOCAR, COVENTRY. ILIFFE, MANCHESTER.…
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scan0104 |
Letter from the Managing Editor of The Autocar magazine to W. A. Robotham.
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THE AUTOCAR—Continuation 3rd November, 1938 W. A. Robotham, Esq., Rolls-Royce Limited, D E R B Y. Davis will deputise for me. Best wishes, Yours sincerely, Geoffrey Smith MANAGING EDITOR P.S. Am I to…
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scan0105 |
Letter from The Autocar magazine enquiring about a Cambridge electric recording machine for road tests.
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1325.2619 The Autocar The Leading Motoring Journal PROPRIETORS: ILIFFE & SONS LTD Telegrams AUTOCARS, SEDIST, LONDON AUTOPRESS, BIRMINGHAM AUTOCAR, COVENTRY ILIFFE, MANCHESTER ILIFFE, GLASGOW…
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scan0106 |
Letter to the Managing Editor of 'The Autocar' discussing the use of a chronograph for performance testing.
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B22 261g. Rm7/R. 30th June, 1939. G. Smith, Esq., Managing Editor, "The Autocar", Dorset House, Stamford Street, LONDON. S.E.1. Dear Mr. Geoffrey Smith, Thank you for your letter of June 29th. The…
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scan0107 |
Letter from 'The Autocar' magazine discussing arrangements for vehicle testing and a potential article.
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The Autocar The Leading Motoring Journal PROPRIETORS: ILIFFE & SONS LTD Telegrams AUTOCARS, SEDIST, LONDON AUTOPRESS, BIRMINGHAM AUTOCAR, COVENTRY ILIFFE, MANCHESTER ILIFFE, GLASGOW Telephones LONDON:…
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scan0108 |
Letter to Geoffrey Smith of 'The Autocar' regarding a trip to the Dolomites and the availability of a Bentley for testing.
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2619? Rm.8/MH. 11th. July, 1939. Geoffrey Smith, Esq., Managing Editor, "The Autocar", Dorset House, Stamford Street, LONDON, S.E.1. Dear Mr. Geoffrey Smith, Thank you for your letter of 4th. July. We…
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scan0109 |
Letter from Iliffe & Sons Ltd. to W.A. Robotham regarding a trip to test a new Bentley on the Continent.
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261g. TELEPHONE: WATERLOO 3333 (50 LINES). TELEGRAMS: AUTOCARS,SEDIST,LONDON. Iliffe & Sons Ltd. Dorset House Stamford Street, London, S.E.1. 13th July, 1939. W. A. Robotham, Esq., Rolls-Royce…
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scan0110 |
Letter from Iliffe & Sons Ltd. to W. A. Robotham enquiring about the 'Hotel du Cap' and passing on a message.
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Iliffe & Sons, Ltd Continuation W. A. Robotham, Esq. 13th July, 1939. Which is the Hotel du Cap you refer to? It sounds intriguing to me as a keen bather - in warm water only! Kind regards, Yours…
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scan0111 |
Letter to Geoffrey Smith regarding the availability and testing of the new Bentley.
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26/g. Rm5/R. 14th July, 1939. Geoffrey Smith, Esq., Messrs. Iliffe & Sons Ltd., Dorset House, Stamford Street, LONDON. S.E.1. Dear Mr. Geoffrey Smith, Thank you for your letter of July 13th. I will at…
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scan0112 |
Letter from Geoffrey Smith of Iliffe & Sons Ltd. to W.A. Robotham regarding scheduling, travel, and car collection arrangements.
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TELEPHONE: WATERLOO 3333 (50 LINES). TELEGRAMS: AUTOCARS,SEDIST,LONDON. 261g. Iliffe & Sons Ltd. Dorset House Stamford Street, London. S.E.1. 18th July, 1939 W. A. Robotham, Esq., Rolls-Royce Limited,…
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scan0113 |
Secret memorandum concerning the provision of a Bentley V car for a continental trial by Geoffrey Smith.
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2619 SECRET. W/S. C. from Rm. Rm1/R.19.7.39. TRIAL OF B.V. CAR BY GEOFFREY SMITH ON THE CONTINENT. Originally we understood that Mr. Smith wanted to go away almost immediately, in which case we had no…
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scan0114 |
Secret memo regarding a car for Mr. Geoffrey Smith.
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261g SECRET. W/S. C. from Rm. Rm4/R.22.7.39. re: Geoffrey Smith. Since writing our memo regarding a car for Mr. Geoffrey Smith, we have spoken to Sg., and, apparently, he does not wish Mr. Smith to…
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scan0115 |
Secret memo concerning the cancellation of a trial for Geoffrey Smith on the Continent.
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26/9.? SECRET. S/W Rm. C4/C27.7.39 Re Geoffrey Smith. Rm1/R19.7.39 & Rm4/R22.7.39 I note the position in regard to the trial of B-V by Geoffrey Smith on the Continent, and I have therefore told him we…
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scan0116 |
Inviting colleagues to a lunch meeting with a Bentley enthusiast, Professor Dodds, who is trying a new chassis.
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To Hs. Hy. SFT. MX. EP. from Wor. Copy to Ky. x261 I shall be glad if you will kindly come to lunch in my old office tomorrow (Tuesday) 25th to meet Professor Dodds, who is coming to try his new…
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scan0117 |
Damaged clutch driven plate on Professor Dodds' car, caused by a metal splinter during gearbox assembly.
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W/S - Sg. X261 Hs/Smth.6/KW.12.5.36. Professor Dodds' Car - B-34-GA. Re Sg.3/E.11.5.36. in X212 (clutch) We found that the leading edge of the splines of the driven plate had been damaged, presumably…
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scan0118 |
Professor Dodds' feedback on his new all-steel body 3 1/2-litre Bentley.
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+261 Hs To- Hn. from Sg. Copy to E. Hs. re Professor Dodds. You will doubtless remember that he complained very bitterly about the body on his 3 1/2-litre Bentley and we supplied him with the first of…
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scan0119 |
Engine problems with Ethyl fuel in 3½ and 4¼ litre Bentley cars.
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To Rm. from Sg. re Use of Ethyl on Bentley's. Sg3/E7.7.36 Sorry to have to write again on the subject but I thought you ought to see the following extract from a letter I have received from Professor…
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scan0120 |
Investigation into faulty spark plugs and the use of Ethyl fuel in Bentley cars.
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+1282 To Sg. from Rm. Hs/Rm.7/KW.9.7.36. Use of Ethyl on Bentleys. Referring to Sg.3/E.7.7.36, the plugs returned from Professor Dodds' car are undoubtedly faulty: we have reproduced the failure on an…
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scan0121 |
Engine missing issues and service arrangements for Professor Dodds' Bentley car.
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G.W.H see Rm Rm S/W. To Hs. from Sg. Sg3/D22.7.36 Re: Professor Dodds' Bentley Car. Arrangements have been made for the car to be left at the Service Station, Kingsbury, on Monday the 27th. I asked…
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scan0122 |
Investigating a complaint from Professor Dodds regarding his Bentley car and its spark plugs.
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W/S - Sg. from Rm. X-lol Hs/Rm.13/KW.28.7.36. Professor Dodds' Bentley Car & Sparking Plugs. Sg.3/D.22.7.36. Sg.13/D.21.7.36. We will investigate Professor Dodds' complaint while he is away, and in…
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scan0123 |
Required return date of Professor Dodds' car to Park Wards.
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S/W Hs/Rm. C9/C30.7.36 Re B.34.GA...Professor Dodds. Park Wards advise us that they will require this car on Thursday, 6th August if possible, but not later than Friday morning, the 7th August. You…
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scan0124 |
Providing contact details for a driver to be notified upon completion of car repairs.
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H.C. to RM. Pk/NHM/PM/30.7.36. Chassis No. B.34.GA. - Professor Dodds. The driver of the above, G. Stewart, has asked that he should be notified as soon as the repairs have been completed on the car,…
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scan0125 |
Confirming arrangements to have a car at Park Wards for Professor Dodds.
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J.H. Remind Rm. re this next Thursday the 6th august K.W. W/S - C. Hs/Rm.15/KW.31.7.36. x261 B-34-GA. Professor Dodds. Replying to C9/C.30.7.36, we will arrange for this car to be at Park Wards on…
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scan0126 |
Typed memo with a handwritten note regarding the delivery of a car for Professor Dodds.
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F.Dodd. Please note the car has to be delivered by this day Pm OK x261 S/W Hs/Rm. C3/C1.8.36 Re B.34.GA...Professor Dodds. Thanks for your Hs/Rm15/KW31.7.36 from which I note you will arrange for this…
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scan0127 |
Misfire on a Bentley, suggesting reversing coil polarity and discussing non-standard spark plug issues.
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To Sg. x261 Hs/Wst.24/KW.16.9.36. Professor Dodds' Bentley - B-34-GA. With reference to Sg.12/E.14.9.36 and Sg.2/E.15.9.36. Since we dealt with Professor Dodds' Bentley at the Works, we have had…
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scan0128 |
Persistent engine missing problems on Professor Dodds' car, B-34-GA.
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WST Comments? Rm x261 S/W To Hs/Wst. from Sg. re Professor Dodds. B-34-GA. Referring to Hs/Wst.24/KW.16.9.36 I was with Professor Dodds yesterday evening. I am sorry to say that the missing is now…
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scan0129 |
Performance and longevity of A.C. and Champion spark plugs.
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To Hs/Wst from Sg. Sg4/E18.9.36 - 2 - A.C.plugs to try for some little time and that Champion plugs maybe even longer, but one feels that there is something more about it than plugs - otherwise why do…
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scan0130 |
Unit in Professor Dodds' car for reproducing sparking plug troubles.
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To Sg. from Rm. Hs/Rm.10/KW.21.9.36. Professor Dodds - B-34-GA. Sg.4/E.18.9.36. The unit in this car seems such an excellent piece of apparatus for reproducing sparking plug troubles that we should…
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scan0131 |
Sending AC and Champion spark plugs to Professor Dodds to test an engine 'missing' fault.
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Rm X 261 S/W To Hs/Rm. from Sg. re Professor Dodds. Sg12/E14.9.36 B-34-GA. I wrote and asked him whether his trouble of 'missing' had been cured. He tells me that he has had it a little but nothing…
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scan0132 |
Professor Dodds' ongoing engine performance issues, including extracts from his letter.
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x 261 S/W To Hs/Rm. re Professor Dodds. Sg2/E15.9.36 from Sg. B-34-GA. With further reference to mine of yesterday, Sg12/E14.9.36, I have had a letter from him to-day, from which the following is an…
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scan0133 |
Troubleshooting a misfire on a Bentley by reversing coil polarity and sourcing correct spark plugs.
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Handwritten: WST Hotter running Plugs To Sg. Handwritten: What about set Lodge Plugs? Handwritten: Another set of Dud plugs for Banks Professor Dodds' Bentley - B-34-GA. Handwritten: Set of hot K.L.G…
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scan0134 |
Preparing and fitting an experimental unit into Professor Dodds' car, registration B-34-GA.
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S/W To Hs/Rm. from JS. Professor Dodds - B-34-GA. JS3/E22.9.36 In Sg's absence this week I have submitted your Hs/Rm.10/KW.21.9.36 to C. and he would be glad if you would go ahead with preparing an…
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scan0135 |
Delay in working on Professor Dodds' car and the submission of a new plug for an opinion.
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W/S - JS. x261 Hs/Rm.20/KW.24.9.36. Professor Dodds - B-34-GA. JS.3/E.22.9.36. In view of the amount of work in the experimental dept. it will be at least two to three weeks before we can deal with…
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scan0136 |
Engine change and spark plug for Professor Dodds' car, chassis number B-34-GA.
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WST x261 S/W To Hs/Rm. from Sg. Professor Dodds. Sg3/E28.9.36 B-34-GA. Referring to Hs/Rm.20/KW.24.9.36 and Hs/Rm.10/KW. 21.9.36 I have written to Professor Dodds relative to change of engine and also…
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scan0137 |
Telegram received by telephone regarding a car being hopeless and requiring an engine change.
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ROLLS-ROYCE LTD. TELEGRAM RECEIVED BY TELEPHONE. Time Received: 12 12 Date: 29.9.36 To: Royce By: YS from: 11-32 London R 28 STAMP: M.D. RECEIVED 29 SEP 1936 MESSAGE: Robotham Dodds says car hopeless…
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scan0138 |
Replacement of the engine block, cylinder head, wiring, and distributor on Professor Dodds' car with parts from a Bentley I.
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To Hs/Swdl. x261 Hs/Rm.23/KW.29.9.36. Professor Dodds' Car. We have now decided to change the block, cylinder head, wiring and distributor complete off another car on to Professor Dodds' car. We have…
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scan0139 |
The arrangement of a loaner car, B-34-GA, for Professor Dodds.
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x261 S/W To Hs/Rm. from Sg. re Professor Dodds. B-34-GA. Sg44/E29.9.36 Referring to former correspondence and our conversation on the telephone this afternoon, I have arranged to lend Professor Dodds…
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scan0140 |
Internal memorandum regarding the investigation of misfiring issues on Professor Dodds' car, chassis B-34-GA.
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To Sg. from Rm. x261 Hs/Rm.11/KW.1.10.36. Professor Dodds' Car. This is to confirm our telephone conversation that chassis B-34-GA arrived at midday yesterday. I personally spent most of the afternoon…
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scan0141 |
Arrangement for Professor Dodds' car.
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X-261 ? S/W To Hs/Rm. from Sg. re Professor Dodds' Car. B-34-GA Sg3/E6.10.35 Referring to our conversation on the telephone yesterday, please adhere to the arrangement which your man made direct with…
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scan0142 |
Letter to Professor Dodds regarding the despatch of Champion Sparking Plugs and the return of faulty A.C. plugs.
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X261 i Exptl. Dept. Hs/FD.5/KW. 15th October, 1936. Professor Dodds, The Middlesex Hospital, London. Dear Sir, We are to-day despatching to you 6. Champion Sparking Plugs, as promised on Saturday…
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scan0143 |
Request to despatch 6 Champion LB-10 sparking plugs for a Bentley Chassis as a free-of-charge replacement.
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To G/Mt. c. to D/BP. X261 i Hs/FD.4/KW.15.10.36. Will you please despatch 6. Champion LB-10 Sparking Plugs to Professor Dodds, at the Middlesex Hospital, for use on his Bentley Chassis No. B-34-GA.…
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scan0144 |
Investigating a misfiring complaint on Professor Dodds' Bentley, chassis B-34-GA, which was traced to a faulty petrol pump.
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To Sg: c: to Wor. xnb1 Hs/FD.5/JH.15.10.36. re Professor Dodds' Bentley - B-34-GA; This car was brought into the Experimental on 1.10.36. reported to be misfiring in the region of 2,800 and 3,000…
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scan0145 |
Vehicle performance, engine misfires, and recommended sparking plugs for a Bentley.
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(2) HS/FD.5/JH.15.10.36. The test was repeated on 10.10.36. and although the previous conditions were duplicated no misfires occurred, the engine accelerating away perfectly. Conclusions. This car is…
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scan0146 |
Diagnosing intermittent misfiring and pump failure on a 4 1/4-litre chassis.
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[Handwritten text at top] Dodds. DIXON X 261 K/KC/DPB/16.10.36. We must get hold of these plugs and try them. Why not revert to standard. We must also get hold of pumps D Please file [Typed text] K/W.…
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scan0147 |
Fitting a pump unit to an early 4 1/4 litre car and issues with A.C. plugs for Professor Dodd.
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- 2 - Owing to the excessive amount of time taken to fit a complete pump unit, due to the method of insulation adopted in the early 4 1/4's, and the fact that Professor Dodd was urgently requiring the…
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scan0148 |
Request for the return of pump units from Professor Dodds' car for diaphragm examination.
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x261 U W/K. Hs/JBD. 21/JH.19.10.36. We have your report on changing the pumps on Professor Dodds' car E.34.GA. We should be glad if you will return these units to the Experimental Dept. for…
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scan0149 |
The supply and testing of a first production batch of ceramic plugs from K.L.G. for Professor Dodds.
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261e, Sg. from Rm. c. to Hs. Rm2/R.18.12.36. re: Professor Dodds. Replying to Sg10/E16.12.36., K.L.G. expect to be able to supply us with their first production batch of the ceramic plug early in…
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scan0150 |
Feedback from Professor Dodds regarding spark plugs and arranging for a new ceramic set.
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To Rm. from Sg. re Professor Dodds. Sg10/E16.12.36 Copy to Hs. When I met him recently, he told me that he was fairly free from trouble provided they cleaned the plugs regularly. I asked him to…
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scan0151 |
Letter from Professor E.C. Dodds to Messrs. Bentley Ltd. regarding persistent issues with spark plugs.
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COPY. from Professor E.C.Dodds. 'Dunster', 72.A. Teignmouth Road, N.W.2. Please send replies to: The Courtauld Institute of Biochemistry, 14th December 1936 The Middlesex Hospital, London, W.1.…
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scan0152 |
Letter discussing the poor performance of Champion sparking plugs in a Bentley, returning them for examination and mentioning older K.L.G. plugs.
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261. CABLEGRAMS: ETHYLPORT, LONDON. TELEGRAMS: ETHYLPORT, SOWEST. ETHYL EXPORT CORPORATION Incorporated in the State of Delaware U. S. A. with limited liability. THAMES HOUSE, MILLBANK LONDON, S.W.1…
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scan0153 |
Car B.34-GA for Professor Dodds, received by the Experimental Dept, seeking details of work and charges.
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Rm. D/AWS19/S.4.1.37. re: B.34-GA. - Professor Dodds. ----------------------- We understand this car was received in the Experimental Dept. on September 30th., and we shall be glad to have details of…
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scan0154 |
Confirming no charge for car B-34-GA belonging to Professor Dodds, as it was only tested for misfires.
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261 I To D/L. Rm/FD.2/JH.7.1.37. Re B-34-GA - Professor Dodds'. There should be no charge for the above car on its visit to Derby on Sept. 30th. No work was done on the car, it was only tested for…
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scan0155 |
Professor Dodds' positive experience with Discol fuel, which resolved engine missing and knocking.
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261 I WST S/W To Rm. from Sg. re Professor Dodds. Copy to Hs.C.H. Sg11/E11.2.37 You will, I know, be pleased and interested to hear that all Professor Dodds' troubles in connection with Missing have…
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scan0156 |
Customer's complaint about engine knocking and delegating the issue.
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File F. Dodd - Please note. I am leaving this job with you. Rm 26li To Rm. from Sg. re Professor Dodds. B.34.GA. Sg8/E2.6.37 I am in trouble with him again over knocking. I attach copy of a memo.…
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scan0157 |
Engine knocking issues on Professor Dodds' car after decarbonisation.
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COPY. S/K. To Pk. from Sg. re Professor Dodds' Car. Sg24/E20.5.37. He was saying how beautifully his car was running recently after you decarbonised it. He now says that it knocks even on Discol. He…
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scan0158 |
Technical memo regarding a complaint of erratic pinking on a 4¼-litre chassis, identified as being caused by sooted spark plugs.
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COPY. K/S. Sg. Pk21.5.37. 4¼-litre Chassis No. B.34.GA. Professor Dodds. Sg24/E20.5.37. This car was last in on the 14th inst. with a complaint of erratic pinking. This trouble was due to the plugs…
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scan0159 |
Letter from a customer detailing persistent engine knocking and missing issues with their car.
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Copy of letter from Professor E.C. Dodds. "Dunster", 72A, Teignmouth Road, N.W. 2. 1st June, 1937. A.F. Sidgreaves, Esq., Messrs. Bentley Motors Ltd., 16, Conduit Street, W.1. Dear Sidgreaves, I do…
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scan0160 |
Page 2 of a letter from E.C. Dodds describing an engine knocking sound that disappears when hot.
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-2- curious fact is that when the engine gets really hot the knocking passes off. It all sounds very strange, but I can assure you that it is true. With kind regards, Yours sincerely, (Sgd.) E.C.…
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scan0161 |
Letter from Professor E. C. Dodds concerning an engine fault and arranging for his chauffeur to bring the car for inspection.
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FROM Professor E. C. Dodds. Please send replies to THE COURTAULD INSTITUTE OF BIOCHEMISTRY, THE MIDDLESEX HOSPITAL, LONDON, W.1. MUSEUM 9333. EXT. 275. "DUNSTER," 72A TEIGNMOUTH ROAD, N. W. 2. 9th…
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scan0162 |
Authorising the replacement of a cylinder head and ignition tower for Professor Dodds Bentley's car (B-34-GA) due to misfires.
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To Hd. from Rm/FD. c. to RHC/wragg 2611 R m/FD.6/JH.15.6.37. re Professor Dodds Bentley. B-34-GA. This car has been worked on by the Exptl. Dept. for misfires and detonation, apart from making these…
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scan0163 |
Engine modifications to Prof. Dodds' Bentley, including fitting a deturbulated cylinder head and checking the petrol pumps.
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To Hd. from Rm/FD. 2611 Rm/FD.8/JH.15.6.37. re Prof. Dodds Bentley. B-34-GA. Will you please have a note made in the Depot. file to the effect that the engine of this Bentley is now fitted with a…
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scan0164 |
Cover note for a report detailing work carried out on Professor Dodd's car.
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Sg. from Rm. Hs. 2611 Rm.11/AP.16.6.37 PROFESSOR DODD'S CAR. Herewith a resumé of the work carried out on this car. Rm. Attached Report Rm/FD.12/AP. 10.6.37.
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scan0165 |
Misfiring and detonation issues with Professor E.C. Dodd's Bentley B.34.GA.
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Sg. from Rm/FD. Hs. Re. Professor E.C.Dodd's Bentley B.34.GA. This Bentley was returned for misfiring on acceleration and excessive detonations at high speeds. We traced the misfiring trouble to the…
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scan0166 |
Cover note forwarding a copy of a letter received from Professor Dodds.
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F. DODD Noted GH 261 I S/W. To Rm. from Sg. Sg4/D25.6.37. Re: Professor Dodds. I enclose copy of letter received from him, which I thought you would like to see. Perhaps you will let your Dodds see…
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scan0167 |
Copy of a letter from Professor E.C. Dodds to A.F. Sidgreaves regarding a car's performance and petrol pump issues.
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Copy of letter from Professor E.C. Dodds "Dunster", 72A Teignmouth Road, N.W. 2. 24th June, 1937. A.F. Sidgreaves, Esq., Messrs. Bentley Ltd., 16, Conduit St., W.1. Dear Sidgreaves, Just as you rang…
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scan0168 |
Owner's complaint report for a Bentley regarding a noisy rear axle.
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BENTLEY GRX 4¼ OWNER'S COMPLAINT REPORT Report No. K.13. Chassis No. B.34.GA. Owner: Professor Dodds. Delivery Date: 13.5.36. Type of Body: Park Ward Saloon. Mileage: 23168. Date: 31.7.37. Owner's…
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scan0169 |
The supply and fitting of aluminium drums for Professor Dodds' 4¼-Litre car, chassis B.34-GA.
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261 i S/W To Rm. from Sg. re Professor Dodds' 4¼-Litre - B.34-GA. Sg16/E28.9.37 Could you let us have aluminium drums for this car and, if so, could Kingsbury fit them? If the reply is in the…
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scan0170 |
Availability and preference for cast iron drums over aluminium drums for a 4¼-litre car.
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Sg. from Rm. Rm7/R.1.10.37. 261 re: Professor Dodds' 4¼-litre B.34-GA. Replying to Sg16/E28.9.37., we would rather give Professor Dodds heavier cast iron drums than aluminium drums at the present…
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scan0171 |
Heavier cast iron drums and an arrangement with Professor Dodds.
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261C S/W To Rm. from Sg. re Professor Dodds. Sg4/E4.10.37 B.34.GA. Thanks for Rm.7/R.1.10.37. I will arrange with him about the heavier cast iron drums and I gather from Rm/AFM.3/AP.1.10.37 that…
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scan0172 |
Engine modifications carried out on Prof. Dodd's Bentley.
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2611 W/K - Rm/GWH. Rm/FD.2/JH.5.4.38. re Prof. Dodd's. Bentley. Rm. has requested us to let you know details of work carried out on the above Bentley by the eptl. Dept. They are as follows - (1) The…
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scan0173 |
Low-speed acceleration performance of a Lagonda in comparison to a Bentley.
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261 s.s. Sg. from Rm. Rm1/R.9.1.39. LAGONDA. not to Rm. With reference to Sg13/E.4.1.39., we were very interested in reading Professor Dodds' account of the comparison between his Bentley and the…
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scan0174 |
Sharing an extract from a letter by Professor Dodds about his overdrive Bentley's performance and economy.
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Im Gray Z/H F.J.H. Please note Rm 261. Sg17/E1140 To Rm. from Sg. Copy to Hs. I thought you would be interested to see the following extract from a recent letter I had from Professor Dodds relative to…
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scan0175 |
Feedback from Professor Dodds after loaning him a Bentley V trials car.
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To Rm. from Sg. Sg.22/KW.20.6.40. re Bentley V and Professor Dodds. I arranged some time ago to lend him our London Trials car at some convenient opportunity. He had it last week-end, when he had…
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scan0176 |
From Professor E. C. Dodds detailing a 400-mile test drive of a Bentley with independent front wheel springing.
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COPY Memorandum from Professor E. C. Dodds on Bentley Car with Independent front wheel springing, etc. The car was taken by me and driven for some 400 miles along roads of various types, ranging from…
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scan0177 |
Driver's feedback and critique on a car's design and performance.
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-2- The body struck me as being a great improvement on the standard one. There was much more room, and I thought the seating and upholstery were a great advance on those in my car. I did not like the…
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scan0178 |
And comparing the performance, suspension, and fuel capacity of different Bentley models.
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Sg. from Rm. Rm.19/ML.10.7.40. BENTLEY V AND PROFESSOR DODDS. With reference to your Memo. Sg.22/KW.20.6.40. In spite of Professor Dodds's speedometer evidence to the contrary, there is no appreciable…
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