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Letter concerning the replacement of a faulty front spring plate for Chassis 1-EX.


Identifier  ExFiles\Box 42\3\  Scan143
Date  2nd August 1922
  
V38574
By. {R.W. Bailey - Chief Engineer} from Wd. {Mr Wood / Mr Whitehead}
c. to Hs. {Lord Ernest Hives - Chair}
c. to GC/Dn
Wd {Mr Wood / Mr Whitehead} 6/NJ2.8.22.

Re Chassis 1-EX. Road Springs.

In reply to yours By {R.W. Bailey - Chief Engineer} /M8/H5.7.22, we are just in receipt of a letter from Jonas Woodhead & Sons Ltd. stating that they are compelled to admit that the tempering of the front spring main plate to which you refer is not at all correct and they will, of course, replace the plate free of charge, in accordance with their usual custom.

They ask us to accept their apologies for the trouble we have been caused and apologise for having delayed their reply to our complaint.

To enable Woodheads to replace the plate, they require the type number of the spring. Will you please let me have this and I will see that a new plate is put in hand forthwith.

Wd. {Mr Wood / Mr Whitehead}
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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