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Customer complaint about the springing on chassis 117-MC and arranging an expert visit.


Identifier  ExFiles\Box 47\1\  Scan228
Date  26th January 1926
  
To Hs. {Lord Ernest Hives - Chair} from Hm. {Capt. W. Hallam - Head Repairs}

X4117

Hm {Capt. W. Hallam - Head Repairs} 14/W26.1.26.

Re Chassis No. 117-MC - Geoffrey Summers Esq.

With further reference to Hm {Capt. W. Hallam - Head Repairs} 12/W25.1.26, we shall be glad to have your suggestions re this letter as soon as possible. CJ. has given instructions that an Expert from the Works with St. {Capt. P. R. Strong} should visit Mr. Summers, and endeavour to find out exactly what Mr. Summers' complaints are in regard to the springing, and whether they can be met by an alteration.

We propose to send your suggestions on the letter from Mr. Summers to CJ. and fix up with the Expert from the Works who visits Mr. Summers to deal with the whole matter at the same time.

As Mr. Summers is leaving shortly for South America we should like to deal with the whole thing as expeditiously as possible.


Hm. {Capt. W. Hallam - Head Repairs}
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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