Customer letter of complaint about the quality of Shell fuel and seeking advice on using 'Mex' Spirit as an alternative.
| Identifier | ExFiles\Box 20\4\ Scan011 | |
| Date | 20th January 1915 | |
| COPY. Holbeck Ghyll, Windermere. Messrs Rolls Royce Ltd., Derby. Dear Sirs, Shell Motor Spirit. -------------- Since I got my car from you I have never used any other than Shell, but recently the Shell Co. have sent me two deliveries of a very much lower quality, in fact nothing like former deliveries as regards purity - I have returned a considerable quantity, and this has been replaced with spirit up to anything I have had previously. I have had the matter up with Messrs Cockshoot's of Manchester and they are urging me to try "Mex" Spirit, but as I have always understood you recommend owners of your cars to use Shell, I have stuck to it all through. Now, I understand you have for the last two years used nothing but "Mex", if this is so, I should like your opinion, as I will not use anything you don't recommend. If Mex is used in place of Shell are there any adjustments necessary of the carburettor or other parts on account of a difference in specific gravity ? I shall be glad to hear from you on this matter if I am not giving you too much trouble. Yours faithfully, (signed) Robert J. {Mr Johnson W.M.} Clegg. Jan. 20th.1915. | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).