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Customer letter regarding ride comfort issues with chassis 87-AL.


Identifier  ExFiles\Box 47\2\  Scan201
Date  11th December 1929
  
COPY.

DEVONSHIRE HOUSE,
MAYFAIR, W.1.

11th. December, 1929.

Grosvenor 3307.

Dear Captain Hallam,

Chassis 87-AL.

Since your last letter asking me to try my Car with 2 cwt. on the back, I have had one run in it so loaded, but as we generally have one or two light suitcases to take up, I cannot spare the carrier for anything else. The extra weight was some improvement, but I cannot say that the Car is comfortable for me alone yet.

Last week, not feeling very well, I had to get out and exchange places with my maid in the front, and whenever my daughter is bringing her Stutz up I go with her and leave my Car to the maid and luggage. This week I have been twice in the Stutz.

It looks as though there was no cure for the Rolls ? If nothing more can be done I shall have the shock absorbers fitted on again, as the long running was so much steadier with those, and I must put up with the jerks in slow going.

My daughter suggests that you should make an exchange with one of the new 25HP. cars, as I do not require speed.

One of your Representatives from Farnham called in Hindhead, but I was away.

Yours faithfully,

(Sgd). M. {Mr Moon / Mr Moore} Body.
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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