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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint about high speed pitching on chassis S7-AL and proposed resolutions.

Identifier  ExFiles\Box 47\2\  Scan200
Date  13th December 1929
  
Sg.{Arthur F. Sidgreaves - MD}
Nor.
Bl.
Hs.{Lord Ernest Hives - Chair}

X4 117.

Hml7/W13.12.29.

Chassis S7-AL. Mrs. Body.

Attached is copy of a letter we have received to-day from Mrs. Body.

This Car, as previously reported, is fitted with a very light fabric body and is one of the cases where we have been able to improve the slow running but we have not been able to improve the high speed pitching of which Mrs. Body complains.

The Experimental Department have ordered a different type of front spring which we hope will help to overcome this complaint.

We have informed Mrs. Body we hope to be in a position to offer some further improvements in two or three weeks' time.

At the same time, I am convinced that Mrs. Body does not like the body on her present Car: She informed me that she was persuaded against her will to have a fabric body, and she has never liked it, and I think it will be advisable to carry out negotiations for a 25HP. Car as suggested by Miss Body.

Hm.{Capt. W. Hallam - Head Repairs}

Enc.
  
  


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