A complaint concerning the poundage of shock absorbers for car 137-XJ, owned by The Hon. O. Winn.
| Identifier | ExFiles\Box 47\2\ Scan292 | |
| Date | 16th June 1930 | |
| Stamped Text: RECEIVED 16 JUN 1930 (circular stamp) Typed Text: 16 JUN 1930 / W. 137-XJ. - The Hon. O. {Mr Oldham} Winn. C. is anxious for this to have further prompt attention as he is concerned to note the complaint. As it appears from Hm {Capt. W. Hallam - Head Repairs} /WW17/MW6.6.30 that everything has been done except the increasing of the poundage of the shock absorbers he wishes to know what steps N. are taking immediately to get the car in for attention to this. Can Hm. {Capt. W. Hallam - Head Repairs} or EP. {G. Eric Platford - Chief Quality Engineer} suggest what next step should be taken should the alteration to the poundage of the shock absorbers prove ineffective. H. {Arthur M. Hanbury - Head Complaints} Handwritten Text: (Top Left) HS {Lord Ernest Hives - Chair} (underlined) This memo has reference to steering troubles on CL 137-XJ. copy to N. (Top Right) X4(1) in regards to the question raised in the second paragraph, will you please say if there is anything further that can be done. Please pass to Depot 160. 4433 (circled) H1/H14.6.30.? How R.C. Hw/fs {F. Steele} (initials) 17/6/30 | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).