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Seeking advice on a reply to a customer concerning their car's brakes.


Identifier  ExFiles\Box 89\4\  scan0061
Date  27th May 1937
  
S/W {Sales / Derby Works}
Hs {Lord Ernest Hives - Chair}

Rm {William Robotham - Chief Engineer} Please reply

C2/C27.5.37

Re B.186.GA...E.G.Kleinwort, Esq.
--------

I attach copy of letter we have
received from Mr. Kleinwort. Can you suggest any reply
we can give?

I have in the meantime asked him to
send his car in to K. {Mr Kilner} so that they may satisfy themselves
that the best is being made of the brakes.

I might add that Mr.Kleinwort is one
of a family who have been Rolls-Royce customers for many
years.

C.
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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