Quarterly complaints of steering knocks on the Phantom III model.
| Identifier | ExFiles\Box 130\4\ scan0140 | |
| Date | 28th April 1937 | |
| W/N {Works / London Repair Depot} c to Rm {William Robotham - Chief Engineer} /Hdy. {William Hardy} 1112. Hd {Mr Hayward / Mr Huddy} /SB {Mr Bull/Mr Bannister} 27/HR.28.4.37. FJH {Fred J. Hardy - Chief Dev. Engineer} re QUARTERLY COMPLAINTS. STEERING KNOCKS. Phantom III. -------------------- We notice you have attended to 10 Phantom III cars during the last Quarter owing to a complaint of a knock in the steering, and you appear only to have dressed out the rear end of the side steering tube. We shall be interested to receive a little further information as to exactly what you did and whether this overcame the noise. If you get another complaint of the same thing we would like to send you a complete new side steering tube so that the one on the car can be returned to us for examination. We shall be glad to have your comments on the foregoing. [Handwritten signature/squiggle] Hd {Mr Hayward / Mr Huddy} /SBS | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).