Customer complaints about thuds and a 'tingy' exhaust sound on the Phantom model.
| Identifier | ExFiles\Box 47\2\ Scan053 | |
| Date | 23th January 1928 | |
| Copy "Hs {Lord Ernest Hives - Chair} " RESERVE X4117 Ps2/IL.23.I.28 re: Phantom complaints In reply to your EPS/H20.1.28. We have had several complaints of thuds, as our quarterly reports on complaints to "Hm {Capt. W. Hallam - Head Repairs} " will inform you. I know of no complaint of noisy exhaust as far as the engine is concerned, or more correctly the standpipe, which gives the exhaust a tingy sound. I do not doubt that this is a very difficult feature to quieten. "Ps". | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).