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Warranty disagreement with supplier Messrs. North & Sons for Watford magnetos.


Identifier  ExFiles\Box 48\2\  Scan383
Date  30th April 1926
  
X8796
Ldr. from ROY. {Mr H. Royce - Buyer}
c. to Hs. {Lord Ernest Hives - Chair}
c. to HY. {Tom Haldenby - Plant Engineer}
c. to EFC. {E. Fowler Clarke - Electrical Engineer}
c. to Ex.
c. to GWT / Test Dept.
ROY {Mr H. Royce - Buyer} 2/MG30.4.26
----------------
WATFORD MAGNETOS
----------------
I certainly think the suggestion from Messrs. North & Sons that "we know they do not warrant their goods beyond 12 months" is not in the spirit of the arrangement existent between our respective Companies.
I have always understood that they undertake to stand behind their products, just as we do.
I have taken up the matter with them further, and will let you know the result shortly.
ROY. {Mr H. Royce - Buyer}
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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