Cover letter for the quarterly complaints report for the New Phantom and late 20 HP chassis.
| Identifier | ExFiles\Box 47\2\ Scan152 | |
| Date | 5th November 1929 | |
| X4117 To H. {Arthur M. Hanbury - Head Complaints} from Hm. {Capt. W. Hallam - Head Repairs} " S. " Wor. {Arthur Wormald - General Works Manager} " C. " L. " Ba. To Hs. {Lord Ernest Hives - Chair} " T. " P. " RX. " I. " It. - Australia. " Oy. - R.R. America. Hm {Capt. W. Hallam - Head Repairs} 5/MW5.11.29. QUARTERLY COMPLAINTS. NEW PHANTOM(Codename for PHANTOM I) AND LATE 20 HP. CHASSIS. The attached lists show the most prevalent complaints which have been dealt with by the Repairs Departments during the last quarter ending June, 1929, and include Phantom and late 20 HP. Cars. The total returns include those cars attended to at Works, Cricklewood and Paris. In the remarks column we try to show whether a cure has been found or not, and also what the cure consists of. There are numerous other complaints which we attend to free of charge, but generally they are less in number than those shown on the lists. Hm. {Capt. W. Hallam - Head Repairs} | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).