Relaying a customer's complaint about a DWS jack failing and suggesting a safety clip modification.
| Identifier | ExFiles\Box 26\3\ Scan252 | |
| Date | 1st September 1933 | |
| Yd LIDx347 PN. {Mr Northey} 18/WT8.9.33. To CW.. from PN. {Mr Northey} Copy to Hs. {Lord Ernest Hives - Chair} Hx. EP. {G. Eric Platford - Chief Quality Engineer} One of our owners, Sir Norman Watson 389MY, writes as follows :- "In regard to DWS. jacks, I had an unpleasant experience with these. The front one happened to slack away and came down to an extent that when I was going over a piece of road the jack was smashed and at the time I was under the impression I had damaged my front axle, but found this was not so. I consider all these jacks should have fitted to them some type of safety clip, in order that this cannot happen". I shall be glad to have your remarks on this, and what you would propose with a view to the prevention of such an awkward occurrence. PN. {Mr Northey} | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).