From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly complaints report for the 20 HP model for the quarter ending 31st March 1930.
| Identifier | ExFiles\Box 47\2\ Scan301 | |
| Date | 31th March 1930 | |
| W. - Signifies Works. N. - " Cricklewood. P. - " Paris. QUARTERLY COMPLAINTS. Quarter Ending 31.3.30. 20 HP. Nature of Complaint. | No. of Cars. | Last Qtr's. Total. | Remarks. Pre-India. | India Series. | Brakes Squeaking. W. - | W. 2. N. - | N. 4. P. - | P. - Total: 6. Last Qtr's. Total: 21. Remarks: We are trying the same scheme as explained in Depot sheet No. Hm.{Capt. W. Hallam - Head Repairs}125 and as applied to Phantom front brake drums. Brakes (foot) Sticking. W. - | W. 2. N. - | N. 19. P. - | P. - Total: 21. Last Qtr's. Total: 24. Remarks: An unlubricated actuating shaft bearing is causing trouble. We now give this bearing .005" clearance. Coil Failures. W. - | W. 9. N. 3. | N. 12. P. - | P. - Total: 24. Last Qtr's. Total: 28. Remarks: The same remarks apply as in the case of the 40/50 HP. chassis. Clutch Jaggers and Slipping. W. - | W. 3. N. 1. | N. 12. P. - | P. - Total: 16. Last Qtr's. Total: 16. Remarks: At W. we overcome most of these complaints by doping. No definite cure, and no progress this quarter. Dynamo Failures. W. - | W. 4. N. 3. | N. 7. P. - | P. - Total: 14. Last Qtr's. Total: 13. Remarks: 57 segments are now standard on production. We still get a few failures with the latest type dynamos. | ||