From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Ongoing failure of Bendix Drives for 20-HP starter motors, listing returned units.
| Identifier | ExFiles\Box 40\6\ Scan073 | |
| Date | 18th June 1924 | |
| X3592 [strikethrough]c. Hs.{Lord Ernest Hives - Chair}[/strikethrough] EP{G. Eric Platford - Chief Quality Engineer}14/H18.6.24. re. 20-HP Failure of Bendix Drive for Starter Motor. As requested the following is a list of Starter Motors returned to the Works for replacement of Dished washers in the Bijur Drive:- No. Date Returned. No. Date Returned. 471 Aug. 1923. 727 Dec. 1923. 470 " 727 " 429 Sept. 710 " 487 " 718 " 477 " 736 " 473 " 716 " 527 " 727 " 532 " 774 Jan. 1924. 551 " 396 " 570 " 769 " 645 Oct. 767 " 627 " 740 " 432 " 762 " 645 " 772 " 634 Nov. 807 Feb. 646 " 787 Mar. 703 " 815 April. 618 " 813 " 684 " 827 " 751 " 810 " 647 " 842 June 885 " 878 " You will notice that 885 has a right had nut which Mr. Wyer points out he explained to you yesterday. Below are the numbers of the Starter Motors received back from customers which have also had the same trouble:- 476. GA-14. 319. 68-H-8. 376. 79-A-7. 552. GA-39 677. GF-69. 730. GH-81. 546. GA-24. 479. K.3.87. We trust that you will be abbe to effect some improvement so as to avoid this continial trouble. Possibly you may also be able to suggest some action which may be taken retrospectively and if so to what degree. You will note that 727 has been returned on three different occasions. EP.{G. Eric Platford - Chief Quality Engineer} | ||