From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter to Messrs Peto & Radford concerning unsatisfactory battery repair reports and the lack of detail provided.
| Identifier | ExFiles\Box 70\3\ scan0045 | |
| Date | 26th March 1926 | |
| Copy of letter sent to:- Messrs.Peto & Radford, 50, Grosvenor Gardens, LONDON. S.W.1. Wd{Mr Wood/Mr Whitehead}15/NJ26326 26th. March. 1926. Dear Sirs, Batteries for 20 HP. & 40/50 HP. Chassis. In connection with batteries we have recently sent to you for examination, report and reconditioning, you have sent us printed forms with certain particulars typed in and with a Depot Repair No. given near the head and have requested us to reply to your Repair Depot, 107a, Pimlico Road. S.W.1. We agree that this method of acknowledging receipt of a battery will be found sufficient in a large number of cases, but in many other cases it will not satisfy. The subscriber has before him one of these forms bearing Depot Repair No.175 and dated 19th inst., which reports that a 12 volt BDT-7 type battery was found to have cells split and to be in a very bad condition, but no further report is given beyond a statement as to what will be required to put the battery in good condition. When we ask for your report we expect to receive something more from you than merely a statement that cells are found to be split and in very bad condition. We wish you to say what you attribute the damage to and also where the responsibility rests. Without such information we cannot furnish a proper report to an owner or an Insurance Company. There are instances where we consider repairs should be put through free of charge and the subscriber has before him one of your forms dealing with such a case where no mention whatever is made of our suggestion that repairs should be put through without cost to us. ( continued ) | ||