From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint about faulty Lodge C.9 ignition plugs taken from a pre-war 32-RD car.
| Identifier | ExFiles\Box 79\1\ scan0218 | |
| Date | 21th January 1920 | |
| Hs.{Lord Ernest Hives - Chair} c. to Bn.{W.O. Bentley / Mr Barrington} (struck through) * X601 EP{G. Eric Platford - Chief Quality Engineer}5/F21.1.20. RE. FAULTY LODGE C.9 IGNITION PLUGS. With reference to Mr.Bellringer's complaint of the above, we have received from him 2 sample faulty plugs which I have sent to you for inspection. I shall be glad to have a copy of your report on these faulty plugs. According to the label, these have been taken out of 32-RD car, which is a pre-war model. I have asked Mr.Bellringer whether this engine was an (struck through) one which was particularly inclined to oil up, and whether the plugs were taken from the intermediate or pocket position. Attached is a copy of report we have received from Mr.Bellringer. EP.{G. Eric Platford - Chief Quality Engineer} | ||