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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Road test report and feedback on a vehicle's performance improvements following work at the Derby factory.

Identifier  ExFiles\Box 18\3\  Scan003
Date  10th October 1929
  
S/W.
Hs.{Lord Ernest Hives - Chair}
Worr..from PN.{Mr Northey}
Copy to Hs.{Lord Ernest Hives - Chair}
MP
Sg{Arthur F. Sidgreaves - MD}
H.{Arthur M. Hanbury - Head Complaints}

PN.{Mr Northey}5/WT10.10.29.

1-WJ.

In view of the special efforts which you and all
concerned have made to improve this car in every possible way
during the short time you had it back at Derby, I made a point
of driving it myself on Thursday afternoon last from Calais
to Paris, in order to be able to better appreciate how far
success had been attained in improving this car. I am very
glad to be able to report that my impression was altogether
a happier one, for the car now should be able to give an
excellent account to anyone riding in it, however reasonably
critical.

The gearbox was considerably improved, the tendency
to detonate on magneto ignition when slowly accelerating was
greatly reduced, and the general engine characteristics in
respect of picking up roughness did not appear to be sufficiently
pronounced to cause any serious worry, although of course this
engine is not anywhere near as delightful to handle as 18-EX.
The steering also can be described as good, but I think it is
undoubtedly a matter of congratulation that you were able
to improve this car sufficiently in the time for it to be
effective in connection with our demonstration work in London
and Paris immediately. I am well aware that at the present
early stages of production of this new model we must not expect
to find more than a certain amount of consistency in results -
that is, one must reasonably expect a wider variation in perhaps
performance and functioning of parts at the present time than we
need expect to experience later on.

There is one point however I am most anxious that we
shall get into agreement over and that is the essential point
arising out of steering mechanism and control. No factor of a
car can so much influence the degree of comfort (quite apart
from safety) of the driver as the effectiveness of steering control.
I am fully convinced that without making any material modification
in design whatever you are fully able to turn out an extremely
good, easy and selective steering, one which at the same time is
not unduly sensitive to road-shocks. You have done this on
certain cars which stick chiefly in my mind, such as 21-EX
and 27-WJ, but in other cases I have found that cars, whilst
being entirely nice to steer at ordinary speeds on decent roads
become unselective or unduly sensitive to road-shocks to the
driver's hands.
  
  


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