From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaints about noisy magnetos and flooding carburettors, along with the remedial actions taken.
| Identifier | ExFiles\Box 47\2\ Scan186 | |
| Date | 30th September 1929 guessed | |
| -6- Nature of Complaint. | No. of Cars. | Last Qtr's. Total. | Remarks. Magnetos Noisy. | W. 8. N. 4. (a) P. 11. (b) --- 23. | Not record-ed.{J. L. Edwards} | At W. magnetos are changed when customers complain. They are usually rectified by the Makers free of charge. The later type EW6 is satisfactory in this respect. Flooding Carburetters. | W. 2. N. 29. P. 2. --- 33. | Not record-ed.{J. L. Edwards} | At W. we find a deposit settles on the seating and prevents the valve closing properly. The seats are dipped in an acid bath, and valves re-ground. | ||