From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Disputing the quality and additional costs for the black finish on Marston radiators.
| Identifier | ExFiles\Box 1\7\ B001_X15 20 46 50 59-page193 | |
| Date | 18th December 1919 | |
| R R 235 B .200 T) (S F.{Mr Friese} 673. 22-5-19 G.{Mr Griffiths - Chief Accountant / Mr Gnapp} 2376. X.46 COPY. To Wd.{Mr Wood/Mr Whitehead} from Wor.{Arthur Wormald - General Works Manager} c. to BY.{R.W. Bailey - Chief Engineer} c. to EP.{G. Eric Platford - Chief Quality Engineer} c. to Hs.{Lord Ernest Hives - Chair} c. to Ms. Wor{Arthur Wormald - General Works Manager}26/M18.12.19. X.46 RE MARSTON RADIATORS. X.34S6 I do not agree that we should be put finish of Radiators. We also got our radiators black finished before the War without additional expense and it is pretty late in the day, after making cars all these years, to be told that they cannot finish these Radiators properly. They were satisfactory before the War, and they ought to be able to make them satisfactory now. We do not want additional work and additional expense putting upon the Works' shoulders. I am therefore of the opinion that they should finish these Radiators to our satisfaction without any further expense. We are already paying a very excessive cost, and they ought to be satisfactory to our inspection. Wor.{Arthur Wormald - General Works Manager} | ||