From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Requesting a report on customer complaints about wind tone horns, excluding failures due to snow.
| Identifier | ExFiles\Box 166\9\ img073 | |
| Date | 7th April 1937 | |
| Rm{William Robotham - Chief Engineer} / Wst (crossed out) Has written to GRY{Shadwell Grylls} 6066 To Ex. from Sg.{Arthur F. Sidgreaves - MD} To Ed.{J. L. Edwards} from Sg.{Arthur F. Sidgreaves - MD} Copy to Hs.{Lord Ernest Hives - Chair}Rm{William Robotham - Chief Engineer}/Wst C.R.H.& F.H.R. Re Wind Tone Horns. Sg{Arthur F. Sidgreaves - MD}25/E7.4.37 Referring to Rm{William Robotham - Chief Engineer}/Wst.5/AP.5.4.37 our decision must be influenced by customers' complaints. I should like to have a report from you as to-how serious customers' complaints are regarding wind tone horns. I should like you to exclude in this report any complaints of the horns goingout of action because of snow. One might just as well condemn windscreen wipers which cannot cope with snow and which one, therefore, has to stop for and clear away the snow! Sg.{Arthur F. Sidgreaves - MD} | ||