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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Confirming a phone conversation about proposed alterations to the Phantom model to address complaints.

Identifier  WestWitteringFiles\P\2October1926-December1926\  Scan069
Date  20th November 1926
  
TO HS.{Lord Ernest Hives - Chair} FROM R.{Sir Henry Royce}

Copy to BJ.
" WOR.{Arthur Wormald - General Works Manager}
" BY.{R.W. Bailey - Chief Engineer}

PHANTOM COMPLAINTS.

R2/M20.11.26.

XC417 X8430
X8770 X8440
X8140

Confirming our 'phone conversation of
this morning.

In the memo. I have already sent to Derby
I have recommended altering all Phantoms on the road as soon
as ever possible.

As regards steering, by fitting the .940
worm and the latest approved longitudinal springs. We
cannot expect a cure less than this, and though expensive it
is not disastrous. I should prefer that the steering were
10% slower still, which would mean/.875 pitch worm.

the

Regarding the springing we have nothing
to add to our present standard, and the only further improve-
ment we can make is to fit hydraulic instead of mechanical
friction dampers, because, to my mind the change in the dampers
definitely improves the springing, making it steadier, with
less harshness than the mechanical dampers.

Regarding the governor it is now definite-
ly agreed that the roller bearings in the throttle are an
immense improvement, and these should be fitted to all back
number Phantoms as quickly as possible. Apparently the
easiest way would be to send a man weekly with a number of
altered and tested carburettors, returning the old ones to
the Works for conversion. HS.{Lord Ernest Hives - Chair} is confirming as to whether
it is necessary to fit ball bearings to the governor shaft
also. This item gives a combined cure for the engine control,
and a considerable reduction in the banging in the exhaust.
The uneven running of the engine mentioned in this complaint
refers I understand to the effect of the autovac. The elbow
is not a complete cure, but should be fitted.

AUTO-ADVANCE. Another item which has
markedly improved the Phantom is the correction in the auto-
matic advance. This should be re-fitted if possible at the
same time as the above on all chassis.

The cost of the various items per car
cannot be very heavy, and in any case I believe it is the best
money we can spend in advertisement.

R.{Sir Henry Royce}
  
  


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