Rolls-Royce Archives
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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Follow-up memo requesting information on how to satisfy customers who are becoming sarcastic about unresolved car issues.

Identifier  ExFiles\Box 24\4\  Scan126
Date  25th February 1924
  
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Apart from the suggestion made by Hs.{Lord Ernest Hives - Chair} we shall be glad if By.{R.W. Bailey - Chief Engineer} or Hs.{Lord Ernest Hives - Chair} could give us any information as to what could be done to these customers' cars to satisfy them in this direction. They were told last year that the matter was receiving consideration, and they are now getting somewhat sarcastic about it.

EP.{G. Eric Platford - Chief Quality Engineer}
  
  


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