From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Repair works and invoicing for chassis 2020E and 2015E, including a customer warranty dispute.
| Identifier | ExFiles\Box 28\4\ Scan137 | |
| Date | 1st June 1915 | |
| R.R. 657. (100H) (SA.431. 29.3.15.) E.P. 8297. ROLLS-ROYCE LIMITED, NIGHTINGALE ROAD, DERBY. TELEGRAMS: "ROYCAR," DERBY. TELEPHONES: 476 (FOUR LINES). Names and Indicating letter. Initial of person addressed. A Mr. ADAMS Ax Mr. ALEXEIEFF By Mr. BAILEY Bn{W.O. Bentley / Mr Barrington} Mr. BARRINGTON B Mr. BEREND Bt{Capt. J. S. Burt - Engineer} Mr. BURT Cn{Mr Chamberain} Mr. CHAMBERLAIN Cr{Mr Cra???ster / Mr Chichester} Mr. CHICHESTER C Mr. COWEN Cx{Major Len W. Cox - Advertising Manager} Mr. COX D Mr. DeLOOZE Da{Bernard Day - Chassis Design} Mr. DAY E Mr. ELLIOTT Eu EUROPE Hy{Tom Haldenby - Plant Engineer} R.{Sir Henry Royce} HALDENBY Hm{Capt. W. Hallam - Head Repairs} Mr. HALLAM H Mr. HANBURY J Mr. JOHNSON JS{Mr Johnson's Secretary} Mr. JOHNSON'S Secretary BJ Mr. BASIL JOHNSON K Mr. KILNER Mac{Mr Macintosh} Mr. MACKINTOSH Mcr Mr. MERCER M Mr. MOON Na{Mr Nadin} Mr. NADIN PN{Mr Northey} Mr. NORTHEY O Mr. OLDHAM Pa{Mr Paterson} Mr. PATERSON EP{G. Eric Platford - Chief Quality Engineer} Mr. PLAYFORD Rn{Mr Robinson} Mr. ROBINSON R Mr. ROYCE F.{Mr Friese} Mr. ROYCE's Secretary JR{Mr James Royce} Mr. JAMES ROYCE LHS{Lord Herbert Scott} LORD HERBERT SCOTT Sp{Mr Spinney} Mr. SPINNEY V VIENNA Wa{Mr Wallis} Mr. WALLIS Whr{Mr Wheeler} Mr. WHEELER Wd{Mr Wood/Mr Whitehead} Mr. WHITHEAD Wor{Arthur Wormald - General Works Manager} Mr. WORMALD J.{Mr Johnson W.M.} Re Chassis No. 2020E. - Sir E.{Mr Elliott - Chief Engineer} D.{John DeLooze - Company Secretary} Stern. Chassis despatched from "W" August 1912. Re Chassis No. 2015E. - William Whiteley Esq., Chassis despatched from "W" July 1912. CA10/DA{Bernard Day - Chassis Design}1615. 1st June, 1915. Cricklewood carried out the following repairs to Sir. E.{Mr Elliott - Chief Engineer} D.{John DeLooze - Company Secretary} Stern's Car No. 2020E, for which work we charged customer £1. 10. 2:- "Dismantling front shock absorbers, taking up end play in nearside front wheel, adjusting track and lock, balancing front wheels and washing and polishing car". Customer has returned our invoice with a remark that "as the car was guaranteed for three years, it seems to him that this should not be charged to him". Cricklewood also attended to Mr. Whiteley's car No. 2015E, and we rendered an invoice amounting to £11. 2. 0 for work as follows:- "Dismantling steering gear, taking up slack in steering nut and re-erecting, dismantling side and cross steering tubes, supplying and fitting new springs and re-erecting, dismantling steering pivots, supplying and fitting new pivot pins, top and bottom bushes ENCLOSURE NO 66 This sheet must be filed with the correspondence to which it refers. | ||