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Customer's car complaint, repairs, and the fitting of a new 'Long' type clutch.


Identifier  ExFiles\Box 96\1\  scan0140
Date  25th June 1937
  
S/W {Sales / Derby Works}
Rm. {William Robotham - Chief Engineer} ...from C.

361
C5/C25.6.37

Re 3.BU.10...Capt. J.M.Cobbold.
Rm {William Robotham - Chief Engineer} 4/R24.6.37
------

I note what you say regarding this car and that the fitting of the new type clutch will not help the synchromesh.

As a matter of fact the car was sent to N. on Wednesday and Br. {T. E. Bellringer - Repair Manager} says that Capt.Cobbold's complaint is justifiable, and he found about 10 additional items to those complained of.

Br. {T. E. Bellringer - Repair Manager} informs me on the telephone that he should have no difficulty in effecting quite a lot of improvement, and it happens that he has a 'Long' type clutch left out of those you sent him recently do I have told him to fit this.

Br. {T. E. Bellringer - Repair Manager} is working with a view to having the car ready by Monday night.

C.
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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