From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Complaint from Rippon Bros. Ltd. about a faulty dynamo on a Phantom II, chassis 123.GY.
| Identifier | ExFiles\Box 70\3\ scan0365 | |
| Date | 2nd September 1931 | |
| X8783 DY{F R Danby} C.to Gft. C.to Hs.{Lord Ernest Hives - Chair} C.to EP.{G. Eric Platford - Chief Quality Engineer} C.to Gft/Mr.Brock. RECEIVED 2 SEP 1931 Hd{Mr Hayward/Mr Huddy}/AVS.8/KH.2.9.31. RE: CHASSIS 123.GY - RIPPON BROS.LTD., We have received from the above customer 1.Phantom II type Dynamo No.GD.75 with a complaint that same will not charge owing to a faulty connection inside. This dynamo has been handed to Mr.Brock for repairs, and we shall be glad if you will kindly have same examined and let us have your remarks advising us at the same time to which account the cost of repairs should be charged. The above chassis guarantee was effective on the 8.10.30. Hd.{Mr Hayward/Mr Huddy} | ||