From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaints about wear on the rear road wheel driving dogs and splines for the Bentley 4.1/4 Litre.
| Identifier | ExFiles\Box 130\2\ scan0098 | |
| Date | 18th August 1936 | |
| To. E.{Mr Elliott - Chief Engineer} c. Hy.{Tom Haldenby - Plant Engineer} c. Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} Hs{Lord Ernest Hives - Chair}/GWH{George W. Hancock - Head Chateauroux}/4/JAB. 18.8.36. Handwritten: RAA Gry{Shadwell Grylls} Please follow up Rm{William Robotham - Chief Engineer} Let me know what is being done. CUSTOMERS' COMPLAINTS. BENTLEY 4.1/4 LITRE. The rear road wheel driving dogs has given a fair amount of trouble in service due to wear of the inner splines, and the wear of the splines on the driving shafts. The 4.1/4 Litre Bentley has already shown this fault in the short time it has been in Owners' hands. It is obvious that the increased acceleration and power will place more strain on these parts. To avoid serious complaints, the design should receive attention. ------------ G.W.H. | ||