From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Ongoing customer complaints about squeaks from thick leaf springs and engine vibration.
| Identifier | ExFiles\Box 54\3\ Scan070 | |
| Date | 9th May 1922 | |
| X2628 Hs. {Lord Ernest Hives - Chair} from EP. {G. Eric Platford - Chief Quality Engineer} C. to BY. {R.W. Bailey - Chief Engineer} EP {G. Eric Platford - Chief Quality Engineer} /Thn6/Hl9.5.22. RECEIVED Re. SQUEAKS FROM THICK LEAF SPRINGS AND ENGINE VIBRATION. I shall be glad if you will please refer to my memo EP {G. Eric Platford - Chief Quality Engineer} 12/Hl4.3.22, and let me know if anything has been settled in this direction, as we are still having to deal with a considerable number of complaints from customers of squeaks from thick leaf springs. I shall be glad also if you can give consideration to my memo EP {G. Eric Platford - Chief Quality Engineer} 13/Hl4.3.22, re engine vibration. EP. {G. Eric Platford - Chief Quality Engineer} | ||