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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from a customer reporting an intermittent but loud noise from their car's back axle.

Identifier  ExFiles\Box 89\1\  scan0137
Date  8th February 1935
  
TELEGRAMS: SUMMERS, CHESTER.
[Handwritten top right]: x7961a
TELEPHONE 200 CONNAH'S QUAY. (10 LINES)

[Handwritten top]: HH/Rm{William Robotham - Chief Engineer} Excellent work.

JOHN SUMMERS & SONS, LIMITED.

[Handwritten]: Our HH/35

Hawarden Bridge Steel Works,
Shotton, Chester.

MANUFACTURERS OF
GALVANIZED, CORRUGATED AND
PLAIN STEEL SHEETS, &C.

LONDON OFFICE: 34 LIME STREET, E.C.
GLOBE IRON WORKS, STALYBRIDGE.
LIVERPOOL OFFICE: 14 CHAPEL STREET.
MANCHESTER OFFICE: 33 BRAZENNOSE STREET.

ALL QUOTATIONS UNLESS OTHERWISE STATED
ARE SUBJECT TO REPLY BY RETURN OF POST.

REFERENCE G.S./M.{Mr Moon / Mr Moore}

[Handwritten]: 8th. February, 1935.

[Handwritten left]: Mr. Hd.{Mr Hayward/Mr Huddy} Repair

[Handwritten right]: Will you ring him up on Monday. Car available any day next week.

W. A.{Mr Adams} Robotham, Esq.,
Messrs. Rolls Royce, Limited,
Nightingale Road,
D E R B Y.

Dear Bill,

I tried to get you on the telephone to-day to tell you of a rather alarming experience I had yesterday with my car.

Coming down to the works in the morning, after I had run about 4 miles with nothing apparently amiss, the back axle suddenly developed a noise just like an old London taxi-cab with straight-bevel gears. It commenced when I was travelling at about 25 miles an hour in the town of Shotton, and persisted for about half a mile. It started when the car was going down hill, and was only noticeable when the engine was driving, the over-run being quite quiet. The noise was very loud, in fact for a few seconds I thought that the back axle was going to collapse in a heap. I went along slowly for about half a mile, and it gradually died away, and by the time I got to the works the axle was quite quiet again.

I at once jacked up the back wheels and got underneath to feel if there was any undue play in the propellor shaft; there was not, everything ran quite smoothly, and the differential behaved exactly as differentials should. I then ran the engine, put the car into gear, and ran the road wheels round at all speeds, and accelerated and retarded; there was not a sound to be heard. I then ran the
  
  


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