From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter of apology regarding a misplaced Bentley wheelarch, explaining the error and the corrective actions taken.
| Identifier | ExFiles\Box 84\1\ scan0158 | |
| Date | 20th June 1933 | |
| RV. from Wor.{Arthur Wormald - General Works Manager} Copy to C.L.E., Hs.{Lord Ernest Hives - Chair} LID{A. J. Lidsey} x204 WorS/T20.6.33. Re Coachwork - Bentley. Thank you for your note EVS/16.6.33. I must apologise for stating that you had not sent the Bentley Wheelarch. I have taken the matter up with RHC.{R. H. Coverley - Production Engineer} and they have now found it in the Experimental garage. The reason it was lost was that it did not pass through the stores in the ordinary way, but was delivered along with one of the Bentley bodies and placed in the Experimental garage, and RHC.{R. H. Coverley - Production Engineer} was in touch with the Stores expecting it would arrive in the usual way. It is unfortunate that this error has taken place, but we have taken steps to see that in future, even if anything is sent direct to the Exptl Dept., an inventory will be taken. I note that you are getting well ahead with all the other work that we have discussed at various times, and that you will be coming to see us early next week to discuss Bentley matters. Wor.{Arthur Wormald - General Works Manager} | ||