From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Requesting clarification on why Phantom III cars are expected to have shock absorber trouble after 10,000 miles.
| Identifier | ExFiles\Box 131\4\ scan0078 | |
| Date | 3rd March 1937 | |
| 1113 W/K.{Mr Kilner} Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux} from Rm{William Robotham - Chief Engineer}/Gry.{Shadwell Grylls} Rm{William Robotham - Chief Engineer}/Gry{Shadwell Grylls}3/R.3.3.37. At the Conference at which Sg.{Arthur F. Sidgreaves - MD} was present yesterday, we went through your two memos on customers' com-plaints on P.III and 25/30. There was one point we did not understand, and that was why you say "after 10,000 miles all P.III cars will have shock absorber trouble!" Can you let me have this information by next Monday when Sg.{Arthur F. Sidgreaves - MD} will be in Derby again? Sg.{Arthur F. Sidgreaves - MD} hoped you were shortly going to issue a Bentley report on the lines of the other two. Rm{William Robotham - Chief Engineer}/Gry.{Shadwell Grylls} | ||