From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Internal memorandum regarding the distribution of reports on customer complaints.
| Identifier | ExFiles\Box 131\4\ scan0077 | |
| Date | 3rd March 1937 | |
| Mr Rees 1173. Copy sent to GWH.{George W. Hancock - Head Chateauroux} Please send [text crossed out] S-W. Rm.{William Robotham - Chief Engineer} from H.{Arthur M. Hanbury - Head Complaints} H39/RH.{R. Hollingworth}3.3.37. re Customers' Complaints Sg.{Arthur F. Sidgreaves - MD} has shown me your Rm{William Robotham - Chief Engineer}/GWH{George W. Hancock - Head Chateauroux}4/JAB.19.2.37 re P.III complaints and Rm{William Robotham - Chief Engineer}/GWH{George W. Hancock - Head Chateauroux}4/JAB.21.2.37 re 25/30 H.P. complaints, and wishes me to ask you to send in future copies of these reports to C and myself in addition to those already circulated. H.{Arthur M. Hanbury - Head Complaints} | ||