From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint about the petrol filler and supplied funnel on the 20 HP chassis.
| Identifier | ExFiles\Box 114\4\ scan0176 | |
| Date | 14th August 1923 | |
| To CJ/Py. from Hs.{Lord Ernest Hives - Chair} V3524 Hs{Lord Ernest Hives - Chair}2/LG14.8.23. X4266 V3524 RE. PETROL FILLER - 20 HP. CHASSIS. With reference to your CJ/Py4/D31.7.23. It is anticipated that when luggage is carried, the spare wheel will be changed to the side position so that the luggage will be close against the petrol tank.filler. We think possibly this customers complaint might be due to the fact that the funnel we supply with the 20 HP. car does not suit the filler. It has been arranged that the future funnels will be modified. We find the filler satisfactory if a large garage funnel is used. Hs.{Lord Ernest Hives - Chair} | ||