From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Dispute with Price's Company over the recommended order of oil suppliers in the Bentley Instruction Book.
| Identifier | ExFiles\Box 145\1\ scan0103 | |
| Date | 5th April 1934 | |
| Copy of Memo To (Hs.{Lord Ernest Hives - Chair} from ROY.{Sir Henry Royce} (BY Copy to Wor.{Arthur Wormald - General Works Manager} ----------- ROY{Sir Henry Royce}2/MG5.4.34 We are in difficulties here with the Price's Company, the facts as I understand same being as under: (a) When it was agreed to include Vacuum and Shell Oils in our recommendation, i.e., additional to Price's and Wakefield's, the order of recommendation was to remain unchanged, i.e., Price's, Wakefield's, and then Vacuum and Shell; and as far as I can tell the matter was discussed at Conduit Street on various occasions with Mr. Cowen (and I believe Mr. Sidgreaves) by Price's representatives. (b) Conduit Street went Prices a copy of the Preliminary Instructions for the Running and Maintenance of the Bentley Car, in which this order was adhered to. (c) Now the Bentley Instruction Book is issued, Messrs. Price draw our attention to the fact that Wakefield's CASTROL has been placed first in the recommendation and Price's second. (d) On taking up the matter with BY/Mr. Walker, we are advised - to our surprise we must confess - that he changed the order on instructions received from Mr. Hancock. Can you advise, please, as we are somewhat at a loss to reply to Prices. ROY{Sir Henry Royce} | ||