From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report from September 1930 detailing customer brake complaints across different car models.
| Identifier | ExFiles\Box 47\2\ Scan345 | |
| Date | 1st September 1930 | |
| QUARTERLY COMPLAINTS - SEPTEMBER 1930. 20 HP. 25 HP. Ph.I. Ph.II TOTAL. REMARKS. TOTAL BRAKE COMPLAINTS: September quarter. 31 11 34 65 141 Previous " 53 5 56 47 161 Six months. 84 16 90 112 302 BRAKES SQUEAK. September quarter 5 3 13 35 56 Latest type shoes now undergoing tests. Previous " 13 - 23 25 61 Six months. 18 3 36 60 117 BRAKES SEIZE. September quarter 17 - 4 - 21 By.investigating Clearances. Previous " 23 - - - 27 Six months 40 4 4 - 48 BRAKES THUMP. September quarter. 4 2 10 10 26 Previous 13 3 25 5 46 Six months. 17 5 35 15 72 BRAKES INEFFICIENT. September quarter. 5 2 11 13 31 Previous " 4 2 4 4 14 Six months. 9 4 15 17 45 | ||