From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Two-part bar chart from 1938 tracking vehicle complaints by month, with the lower chart specific to Bentley models.
| Identifier | ExFiles\Box 107\2\ scan0084 | |
| Date | 23th November 1938 | |
| TOP CHART Columns: 1938, JULY, AUG, SEPT, OCT, NOV, DEC Row Categories & Sub-categories: BRAKES - THUMP - RESET - SWINGING ARM STEERING TROUBLES A - WANDERING, RESET FELTS, SIDE STEERING TUBE POUNDAGE B - BALANCE FRONT WHEELS C - CONTROLS RATTLE, FIT NEW FELT D - KNOCK FROM SIDE STEERING TUBE E - COLUMN RACE SLACK F - CHECK SPRING CLIPS G - SLACK PIVOTS H - STICKING. EASE I - WORM & NUT, LOSS OF OIL FROM BOX J - BOX LOOSE ON FRAME K - WORN BALL PINS FRONT AXLE - CONTROL RATTLE PROP. SHAFT - DAMPER - SEIZED Data & Annotations by Month: - JULY: Thump: 11; Steering Troubles: I1, D2, G2, D3, A5, C7; Front Axle Rattle: 6; Prop Shaft: NIL; Total: 18. - AUGUST: Thump: 9; Steering Troubles: I3, F1, A5, E3, G2, D3, B3, I2, C10; Front Axle Rattle: 9; Prop Shaft Seized: 7; Total: 32. - SEPTEMBER: Thump: 4; Steering Troubles: HEAVY/LIGHT, E5, K2, F1, A4, H1, G1, B6, C10; Front Axle Rattle: 9; Prop Shaft Seized: 3; Total: 29. - OCTOBER: Thump: 6; Steering Troubles: D4, MOD A, B4, E1, G2 RATTLE, MIXTURE CON?, C10; Front Axle Rattle: 12; Prop Shaft Seized: 7 (W288, W277, K); Total: 27. - NOVEMBER: Thump: 3; Steering Troubles: FRONT AXLE RESET, D2, K1, G2, B2, C10; Front Axle Rattle: 7; Prop Shaft Seized: 1; Total: 20. - DECEMBER: Thump: 6; Steering Troubles: P138 AXLE INST'D, AXLE CONTROL, W288 A, W282 B, W286 C, W288 DUAL, W282 SLACK, W277 WORM & NUT, W277 A, P151 C, P151 B, C; Front Axle Rattle: 5; Prop Shaft Seized: 4 (W279 N, W277); Total: 15. General Notes (Right side): - MOD REQUIRED FOR C - DEPOT MOD FOR CROSS & SIDE STEERING TUBE CONTACTS FOR A.{Mr Adams} GIVING GOOD RESULTS - BY N.S. 3/G 23-11-38 - MOD FOR ITEM C GIVING GOOD RESULTS - CHIEFLY BRONZE AND CHARGEABLE BOTTOM CHART Title: CHART OF COMPLAINTS / 4¼ / BENTLEY Columns: 1938, JULY, AUG, SEPT, OCT, NOV, DEC Row Categories & Sub-categories: SHOCK DAMPERS - BRACKET BROKEN - INTERNAL KNOCK - LEAK FROM GLAND JOINT GEAR BOX - NOISY DYNAMO TROUBLES STARTER MOTOR END FLOAT IN HUBS CLOCKS FAULTY Data & Annotations by Month: - JULY: Shock Dampers: Bracket Broken 3, Internal Knock 3, Leak from Gland Joint 5; Gear Box: COMING OUT OF ENGAGEMENT; Dynamo: 1 DRIVE RATTLE, 2 SOLDER MELTED, 2 FAULTY REGULATOR, 1 NOISY, 2 BRUSH STICKING, 1 OILED UP; Starter Motor: FAULTY DRIVE 2; End Float: F.O.S HUB CHANGED 2, F.O.S REAR AXLE 1; Clocks: 3. - AUGUST: Shock Dampers: ADJUST CONTROL, INTERNAL KNOCK 7, OIL LEAK 9; Gear Box: OIL LEAK; Dynamo: OILED UP 8, OILED UP 10; End Float: FAULTY RACES 3. - SEPTEMBER: Shock Dampers: LOOSE ANCHORAGE, TIGHT PISTON 5, INTERNAL KNOCK 10, LOSS OF OIL 3; Gear Box: STRAINED SELECTOR GATE; Dynamo: FAULTY REGULATOR, OILED UP 9, FAULTY REG. 9, OILED UP 11; End Float: ADJUST 1. - OCTOBER: Shock Dampers: CONNECT LINK, INTERNAL KNOCK; Gear Box: JUMPS OUT OF THIRD GEAR; Dynamo: DIRTY CON-DITION, FAULTY, FAULTY KER. 2, OILED UP 12; Starter Motor: K124; End Float: ADJUSTED 2, FAULTY RACES 2. - NOVEMBER: Shock Dampers: NSRH BOTH REAR 2, TOP LINKS, BALL PINS, INTERNAL KNOCK; Dynamo: FAULTY DISTRIBUTOR 2, NOISY 7, OILED UP 7; End Float: ADJ. FAULTY RACES. - DECEMBER: Shock Dampers: TOP LINKS, INTERNAL KNOCK; Dynamo: OILED UP, DIRTY, FAULTY, OILED UP 9, NOISY BRUSH, FAULTY REG. 7; Starter Motor: K124. General Notes (Right side): - DEPOT MOD FOR CURING OIL ON COM GIVING GOOD RESULTS | ||