From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Bar chart of vehicle complaints for 4¼ and Bentley models from July to December 1938.
| Identifier | ExFiles\Box 107\2\ scan0083 | |
| Date | 31th December 1938 | |
| TOP CHART Title: CHART OF COMPLAINTS 4¼ Page Number: 3 Columns: 1938, JULY, AUG, SEPT, OCT, NOV, DEC Row: REAR SILENCER BAFFLE LOOSE Data: July 4, Aug 6, Sept 4, Oct 3, Nov 3 (RIVETS & BRKT SILENCER BKT), Dec (SPOT WELDING DEFECTIVE) Row: REAR AXLE OIL LEAKS Data: July 7 (DIFF FLANGE 3, NOSE PIECE 4), Aug 16 (FLANGE 9, NOSE PIECE 7), Sept 5 (NOSE PIECE), Oct 8 (FLANGE 4, NOSE PIECE 4), Nov 8, Dec (DUE TO PINION RACE ALLOWING NOSE TO DROP & PULL NOSE) Row: REAR AXLE NOISY RACE Data: July 7 (CHANGE 2, RECTIFY PINCH 5), Aug 11 (GEAR TEETH PICKED UP 1, CHANGED RECTIFY PINCH 1, CHANGED FAULTY RACE 9), Sept 9 (RESET PINION 3, CHANGE FAULTY RACE 6), Oct 7 (SLACK RACE D.W243), Nov 4 (W243 W256 W300 P151 SPIGOT 2, RESET 2), Dec 3 (ROLLER RACE 1, FAULTY RACE 1, BROKEN CAGE & BALLS 1, RACE GF 4080 NOW BEING FITTED) Row: REAR AXLE PINION RACE CAGE BROKEN Data: July 1, Aug 2 (CAGE BROKEN), Sept 4 (BROKEN CAGE), Oct 4 (BALLS BROKEN, CAGE BROKEN), Nov 8, Dec 2 (NEW PINION CAGE INCORPORATED) Row: REAR AXLE DRIVING SHAFT FAILURE Data: July 3 (NS{Norman Scott}), Aug (NONE), Sept 4 (LUBRICATED), Oct 1 (CHANGED COVER), Nov 5 (LUB), Dec 2 Row: REAR AXLE DRIVING DOG RATTLE Data: July 20, Aug (CHANNED 1, SUFFERED 1, SHIMS 1, CHANGED ROUND 3, OVER SIZE FITTED 5, LUBRIC 7), Sept 14 (LUB), Oct 22 (OVER SIZE FITTED 15, OVER SIZE FITT. 4:5 7), Nov 22 (LUB 3, DIFF LUB 2, OVER SIZE FITTED 11, CHANGED OVER 6), Dec 17 (P153 1, LUB 3, OVER SIZE FITTED 12, LUB 1), Note: DUCKHAM KEENOL GREASE GIVES EXCELLENT CUSHIONING EFFECT BOTTOM CHART Title: CHART OF COMPLAINTS BENTLEY Columns: 1938, JULY, AUG, SEPT, OCT, NOV, DEC Note: BZ LINING STILL SATISFACTORY Row: CLUTCH JAGGER Data: July 2 (PLATE CHANGED, UNIT CHANGED, SPRING BROKEN W.O. 42000 MILES), Aug 11 (RESET DAMPER, SHAFT DAMPER W.O. 4, EASE SPLINE 2, PLATE CHANGED 5), Sept 8 (EASE SPLINES 3, PLATE CHANGED 2, RELINED WORN OUT 23126 3), Oct 6 (EASE SPLINES 2, RESET PION, UNIT CHANGED, RELINED WORN 17505 2, PLATE CHANGED 2), Nov 7 (CHANGE UNIT, EASE SPLINES, RESET, PLATE CHANGED), Dec 3 (CHANGE UNIT, RELINE, PLATE CHANGED) Row: BRAKE SQUEAK Data: July 27 (FIERCE OILED UP 2, RELINE BZ 6, CLEAN UP & RESET AUX. SHOE 7, ROUGH LINERS & RESET 12), Aug 28 (EXPT. LINERS LOOSE B.144LS 7, RELINE 5, ROUGH UP RESET 19), Sept 24 (PULL 2, FIERCE 3, OILED UP 2, RELINE 4, ROUGH UP RESET 12), Oct 20 (FIERCE POLISH DRUMS 2, ROUGH UP 2, ANTI JUDDER 9, FRONT PULL UNEVEN 7), Nov 12 (HANDBRAKE 2, ROUGH RESET 10), Dec 19 (W277 REAR STICKS 2, BZ SQUEAK RD. ROUGH UP RESET 6, HANDBRAKE UNEVEN 11) Row: BRAKES INEFFICIENT RELINE OR ROUGH UP SERVO Data: July 4 (RELINED SERVO), Aug 10, Sept 10, Oct 7 (ROUGH UP 4, RE LINED 3), Nov 6 (ROUGH UP 3, RELINE 3), Dec 6 (ROUGH UP 3, RE LINED 3) Row: BRAKE MECHANISM SQUEAK Data: July 2 (ACTUATING SHAFT), Aug 4, Sept 3, Oct 4, Nov 2, Dec (LUBRICATED) | ||