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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly complaints for the New Phantom and late 20HP chassis for the quarter ending December 1926.

Identifier  ExFiles\Box 47\1\  Scan417
Date  20th January 1927
  
To R.{Sir Henry Royce} from Hn.{F. C. Honeyman - Retail orders}
J.{Mr Johnson W.M.}
OF.
L.
R.{Sir Henry Royce}
HS.{Lord Ernest Hives - Chair}
HY.{Tom Haldenby - Plant Engineer}
O.{Mr Oldham}
P.
K.{Mr Kilner}
L.

Handwritten: Y4117

RECEIVED JAN 24 1927

Quarterly Complaints.
New PhantomCodename for PHANTOM I and late 20HP. Chassis.

The attached lists show the most prevalent complaints which have been dealt with by the Repair Depts. during the last quarter ending Dec. 1926, and include Phantom and late 20HP. cars.

The total returns include those cars attended to at :-

W. - Works.
N. - Cricklewood.
P. - Paris.

In the remarks column we try to show whether a cure has been found or not, and also what the cure consists of.

There are numerous other complaints which we attend to free of charge, but they are less in number than those shown on the lists.

Hn.{F. C. Honeyman - Retail orders}
  
  


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