From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly complaints report for the 40/50HP Phantom model, detailing issues and proposed solutions.
| Identifier | ExFiles\Box 47\1\ Scan443 | |
| Date | 25th March 1927 | |
| W. - signifies Works. N. - " Cricklewood. P. - " Paris. QUARTERLY COMPLAINTS. 40/50HP. Phantom. For quarter ending 25.3.27. Nature of Complaint. | No.of Cars. | Remarks. ---------------------|-------------|--------- Noisy Tappets. | W.18. Last | The new design of Tappet is now on | N.22. qtr's | production, and one of the principal features | P. 6. total | is the introduction to the wearing parts of | 46. 48. | the Rollers and the Tappets of as much oil | | as possible. | | As there are still a large number of the old | | type Tappets on the road, we shall be glad | | if BY.{R.W. Bailey - Chief Engineer} will consider a modified scheme for | | introducing a similar type of arrangement to | | the old pattern of Tappets. | | | | In their remarks Cricklewood say it is | | necessary to drew up the Push Rod Ball Ends, | | and reseat Tappet Springs on the shoulders. ---------------------|-------------|--------- Servo Jaggers & squeaks. | W.12. Last | In our latest design we have standardised | N.12. qtr's | an improved Friction Device to the Swinging | P. 7. total | T. Link, such as Paris suggest in their | 31. 39. | remarks. | | Will BY.{R.W. Bailey - Chief Engineer} consider the introduction of a | | modified type of similar design for fitting | | to existing cars on the road? ---------------------|-------------|--------- Sticking Throttles. | W.15. Last | A new design has been made which we hope will | N.29. qtr's | overcome this trouble. It has been agreed | P.12. total | to change the old type on all cars so fitted, | 56. 46. | and is being carried out. | | A free of charge card has been agreed to; | | material is being prepared, and the new type | | will be fitted to all cars as they become | | available at Depots. | ||