From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
List of main customer complaints regarding the 20/25 HP model.
| Identifier | ExFiles\Box 130\2\ scan0200 | |
| Date | 19th October 1936 | |
| V1113 To Sg.{Arthur F. Sidgreaves - MD} c. to Wor.{Arthur Wormald - General Works Manager} c. to C. c. to E.{Mr Elliott - Chief Engineer} c. to By.{R.W. Bailey - Chief Engineer} c. to Hd.{Mr Hayward/Mr Huddy} c. to Br.{T. E. Bellringer - Repair Manager} Hs{Lord Ernest Hives - Chair}/GWH.{George W. Hancock - Head Chateauroux}10/KW.19.10.36. 20/25 HP. Customers' Complaints - Main Items. (1) Bonnet Complaints. (2) Brakes Inefficient. (3) Exhaust Silencers. (4) Hydraulic Damper Knocks. (5) Oil Leaks from Tappet Covers. (6) Petrol Gauges. | ||