From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
To Mr. Hancock at Cricklewood regarding an inquiry into the causes of stiff Bentley steering.
| Identifier | ExFiles\Box 87\5\ scan0211 | |
| Date | 30th October 1930 | |
| W/Cricklewood. - Mr. Hancock. 250 Rm{William Robotham - Chief Engineer}/FJH.{Fred J. Hardy - Chief Dev. Engineer}31/JH.30.10.30. Bentley Steering. We notice from the Quarterly complaint sheets that there are approximately 10 complaints of stiff steering per quarter. We should be glad if you could ascertain for us what are the usual causes for this, and what measures are taken to satisfy the customers. Rm{William Robotham - Chief Engineer}/F.J.Hardy. | ||