From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Hoffmann Manufacturing admitting a fault in bearing N.2784 and apologising for the error.
| Identifier | ExFiles\Box 153\1\ scan0082 | |
| Date | 22th October 1937 | |
| BRANCHES: LONDON, BIRMINGHAM, MANCHESTER, LEEDS, GLASGOW. AGENTS IN PRINCIPAL COUNTRIES THROUGHOUT THE WORLD. HOFFMANN Registered Trade Mark TELEPHONE: 3151 (Five Lines) TELEGRAMS: HOFFMANN, CHELMSFORD CODES USED: A.B.C. 5TH EDITION, BENTLEY PHRASE, BENTLEY 2ND PHRASE, MARCONI AND WESTERN UNION 5 LETTER. BALL AND ROLLER BEARINGS STEEL BALLS AND ROLLERS THE HOFFMANN MANUFACTURING Co. LTD. CONTRACTORS TO THE ADMIRALTY, WAR OFFICE AND INDIA OFFICE. CHELMSFORD. MESSRS. ROLLS-ROYCE LTD., DERBY. 22nd October 1937. YOUR REF. Rm{William Robotham - Chief Engineer}/FJH.{Fred J. Hardy - Chief Dev. Engineer}2/MH.{M. Huckerby} IN YOUR REPLY PLEASE QUOTE OUR REF. PEC/WAH.2165. Dear Sirs, Referring to your letter of the 7th October, addressed for the attention of our Technical Manager, Mr.C.H.Smith and particularly in relation to paragraph two, the portion of bearing N.2784 has been very carefully looked over, as a result of which we must admit that there is insufficient depth of casing on one side of the external V groove and this being so, we can only ask you to accept our apologies in the matter. May we say that we greatly appreciate your having brought the point to our notice and it is one that has been taken up suitably with our works with a view to preventing any possible repetition. Again thanking you for your co-operation in this matter, we remain, Yours faithfully, THE HOFFMANN MANUFACTURING CO. LTD. | ||