From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaints of loose baffles in Bentley rear silencers and the repair procedure.
| Identifier | ExFiles\Box 104\3\ scan0193 | |
| Date | 14th June 1938 | |
| To Rm{William Robotham - Chief Engineer}/Wym.{G. Harold Whyman - Experimental Manager}. from Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux} c. By.{R.W. Bailey - Chief Engineer} Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux}16/N.14.6.38. Re: Bentley Rear Silencers. Re your memo Rm{William Robotham - Chief Engineer}/Wym.{G. Harold Whyman - Experimental Manager}3/JH.9.6.38. The complaints of baffles being loose in the rear silencers was reported from Kingsbury in my memo on Customers Complaints of the 11.3.37. In this memo the item reads: Failures of rear silencer baffles. "The failure is caused by too small a welding joint to the outer case. The Depots have no further trouble after making a better welded joint". I have already replied to Paris giving them details of how to tackle the job. The trouble has not been so frequent of late, therefore, I had not again raised the subject. The procedure to cure the loose baffle is first, tap the silencer to locate the position where loose, burn a small hole through, pick up the baffle, re-weld, and reweld hole up. The Kingsbury man is adept at it, and it takes about half an hour. GWH.{George W. Hancock - Head Chateauroux} | ||