From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from S. Smith & Sons clarifying a confusion over a special thermostat order and associated part codes.
| Identifier | ExFiles\Box 156\2\ scan0058 | |
| Date | 5th April 1938 | |
| [Handwritten top center: 1328.] [Letterhead] CONTRACTORS TO ADMIRALTY, WAR OFFICE & AIR MINISTRY [Left Column] ENGINEERING ALLIED EMPLOYERS' NATIONAL FEDERATION [Logo] TELEPHONE: GLADSTONE 3333 (20 LINES) TELEGRAMS: SPEEDOFAC, PHONE, LONDON. [Right Column] BY APPOINTMENT TO HIS MAJESTY THE KING [Royal Warrant Logo] CABLES: SPEEDOFAC, LONDON. CODES: MARCONI, COMMERCIAL, BENTLEY'S. [Center Banner] S.Smith & Sons (Motor Accessories) Ltd [Banner Side Left] BRANCHES AT PARIS MILAN SYDNEY WELLINGTON AGENCIES AND SERVICE STATIONS THROUGHOUT THE BRITISH EMPIRE AND IN ALL THE PRINCIPAL COUNTRIES [Banner Side Right] SHOWROOMS & DEPOTS 179-185 GT PORTLAND ST LONDON, W.1. 26-33. COX ST LIVERY ST BIRMINGHAM 14A JACKSONS ROW DEANSGATE MANCHESTER 21 DRURY STREET GLASGOW DUBLIN & BELFAST CRICKLEWOOD WORKS LONDON, N.W.2 Please quote our reference: S.10 5th April, 1938. [Handwritten right: Signature and Ru/5D0] Messrs. Rolls-Royce Ltd., DERBY. Dear Sirs, For the attention of Mr. C.S. Steadman. We regret that during the writer's absence from the Office there appears to have been some little confusion in regard to your special instructions covering one special Thermostat. It appears that there was some uncertainty as to whether you wanted 1.5/16" or 1 1/4" valve aperture, but the code you quoted X.30065/5 was correct, and therefore gave our Factory all the information they required, with the exception that you require 68-70°C. setting instead of 78-80°C. The cause of the confusion is giving your original order, that is the 78-80°C. setting which was given a production code - X.30065/5. This was a mistake on the part of our Drawing Office who were under the impression you had placed a contract. In the circumstances, we shall be glad if you will kindly cancel this code and if you wish to refer to this particular Thermostat use our code EX.X.10225. The new Thermostat you are requiring, that is, with 68-70°C. will be code EX.X.10373. Yours faithfully, For S. SMITH & SONS (MOTOR ACCESSORIES) LIMITED. [Signature] THERMOSTATIC CONTROL DEPARTMENT. To avoid delay all envelopes should be addressed to the firm. | ||